Hair Depot

+1 914-663-8084

44 S 4th Ave, Mt Vernon, NY 10550 United States of America

Open Today: -

Quick Facts About Hair Depot

The Hair Depot place has several strengths that make it stand out among other hair supply stores. Firstly, customers appreciate the great selection of hair supplies available at the store. This indicates that the store carries a wide range of products, catering to the needs and preferences of different customers. Having a diverse selection is important as it ensures that customers can find exactly what they are looking for, whether it's specific brands, colors, or types of hair products.

Another strength of Hair Depot is its competitive pricing. While it may not offer the same prices as stores like Target or CVS with coupons, customers still find the prices reasonable and cheaper than many other dedicated hair stores. This affordability makes the store appealing to customers who are looking for quality hair products at a lower cost.

Furthermore, Hair Depot caters to a wide range of ethnicities, offering products suitable for many different hair types. This inclusivity is appreciated by customers as it shows that the store values diversity and provides options for everyone. Customers mention that they love the fact that the store is not dedicated to one ethnicity but rather serves a multicultural clientele.

The store also receives praise for its customer service. Several customers mentioned the fast and friendly service they received. This indicates that the staff are attentive, helpful, and efficient when assisting customers. Having good customer service is important for creating a positive shopping experience and establishing customer loyalty.

One customer mentioned that despite the size and appearance of the store, Hair Depot is well-organized. This organization helps customers easily find the products they are looking for and offers a hassle-free shopping experience. This strength sets the store apart from others that may lack organization and make it difficult for customers to locate specific items.

Additionally, some customers expressed their satisfaction with the expertise of the staff. They mentioned that the staff members have been working at the store for years, recognizing and remembering them each time they visit. This personalized service creates a sense of familiarity and trust between the staff and customers.

However, Hair Depot also has a few weaknesses that should be addressed. One customer mentioned that the prices have changed slightly, indicating that some customers may find the prices fluctuating. This inconsistency in pricing may lead to a lack of trust and uncertainty among customers.

Another weakness mentioned by a customer is the issue of staff following customers around the store. While the customer appreciates the helpfulness of the staff, they feel uncomfortable with the constant surveillance. This can create a sense of distrust and make customers feel rushed or unwelcome.

A customer also advised checking the packaging and dates of products as some items on the shelves appear to be quite old. This indicates a potential issue with product rotation and proper stock management. It is important for the store to maintain fresh and up-to-date inventory to ensure customer satisfaction and safety.

In conclusion, the Hair Depot place has several strengths that contribute to its success. It offers a great selection of hair supplies, competitive pricing, inclusivity, and efficient customer service. The store's organization and knowledgeable staff are also valued by customers. However, there are areas that require improvement, such as consistent pricing, addressing customer discomfort with staff behavior, and ensuring fresh and up-to-date products. Overall, Hair Depot seems to be a popular choice among customers looking for a diverse range of hair supplies.

Best TL Reviews

Great selection of Hair supplies. Prices have changed alittle. Overall nice staff. One thing they have is a wide color selection of braiding hair. Great for braiders!

They have pretty normal prices. It's not target or cvs with a coupon prices. But it's cheaper than many other stores dedicated to hair.

Also, they have a really good selection.

Not dedicated to one ethnicity but many. I love it. I'd recommend it and buy from there again

Was looking for a deeper red for my hair and I was able to find it. Customer service is fast! Lots of colorful range in this store.

Don’t let the size or the look of this place fool you! They are so organized and so very friendly and helpful you can literally find anything that you want whatever your hearts desire! I have been coming here for over 20 years and I have not been disappointed once. Truly the best hair store in Westchester.

I had a great experience at Hair Depot! The saleswoman was so personable and eager to please me. She worked diligently with me, offering me a wide variety of styles to try on, giving me her honest opinion on each hairstyle. I will definitely patronize this business in the future because they really know how to deal with customers!

I like this store. They have everything

Good store. Great selection. Plus there is a braiding spot in the back which I plan on visiting. The only issue is the ladies...Yea your helpful, but don't follow me around the store. I'm not a thief. As you touch something they're right next to you! As I walked into the store and went down the aisle they were on my heel backs! I spent like $50 and would've spent more if they would back up. I felt like they were rushing me out of the store.

The staff in this store have been there for years and they know me everytime I walk in. Very helpful, but some of the stuff on the shelves are quite old, so make sure you take a look at the packaging and dates accordingly before you purchase. They are competing against three other beauty supply stores (that are all owned by the same person) and manage to hold their own. They will help you with your wigs, and there is a braid shop located in the back of the store. Great place to purchase human hair, but I really like their synthetic hair selection alot.