Quick Facts About Dominican Spa and Salon
The Dominican Spa and Salon place has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, we can look at the comments provided.
Starting with the strengths, one customer mentions that the service at the salon was excellent and they were pleased with the final result of their hair. This suggests that the salon has skilled stylists who are capable of providing professional and satisfactory services to their customers.
Another positive comment highlights the reasonable prices of the salon. This implies that the salon offers services at a competitive and affordable rate, making it an attractive option for customers looking for budget-friendly options.
Additionally, one customer mentions that they had a positive experience when visiting the salon as a tourist. The customer felt comfortable trying out a new hairdresser and was pleased with the service and the result of their hair. This suggests that the salon is able to provide a welcoming and accommodating environment for customers, even those who are new or unfamiliar with the salon.
Moving on to the weaknesses, several customers mention issues with scheduling and appointment management. One customer had made an appointment but upon arrival, they were informed that walk-ins were being prioritized, leading to a significant wait time. Another customer mentions that the salon often changes their opening and closing hours, causing confusion and inconvenience for customers. These comments suggest that the salon may struggle with organization and appropriate appointment management, potentially leading to frustration and dissatisfaction among customers.
Another weakness mentioned by a customer is the salon's apparent aversion to doing black women's hair. The customer recounts multiple instances where they felt discriminated against and as if they were not welcomed or valued by the salon. This indicates a potential lack of diverse expertise and inclusivity within the salon, which can be a major drawback for potential customers.
Furthermore, a customer with curly hair expresses dissatisfaction with the service they received at the salon. They were not provided with appropriate products for their hair type and had a negative experience with the stylist, who did not handle their hair with care or follow proper techniques for curly hair. This suggests a lack of knowledge or understanding of different hair textures and how to properly style and care for them.
In conclusion, the strengths of the Dominican Spa and Salon place include skilled stylists, reasonable prices, and a welcoming environment. However, the weaknesses lie in scheduling and appointment management, potential discrimination towards black women, and a lack of expertise in handling diverse hair textures.
Best TL Reviews
I made a appointment for 3:30pm. I left work and arrived on time for them to tell me that they are taking walk ins and it will be a very long wait. I reminded her that I had the appointment and she said I know but now we’re taking walk ins! I let her know that I made this appointment and left work to make sure I was on time and she didn’t care.
The owner just observes and doesn’t say a word. I should have never gone back! The first time I went there, the owner did not want to schedule me at all, she kept saying it’s to dry. My hair is not damaged or self maintained, only dry. Margarita stepped in at that time and said she would see me and did a beautiful job.
Today was totally unacceptable, rude and intolerable. I quietly got up to leave and decided there are so many better places to go but I must warn others that you just might not be happy with this salon.
I’ve been here 4 times. First time was okay, I was unimpressed with the trim. The next few times I came it was terrible. Ignore the signs on the door and the hours online. They make up the times they are open. One time they said they were closed at 5pm when I got there after work and the door said 8pm. Another time, they said they would do my hair and not my friends hair, and when my friend came back another day they refused to his hair again. Today was the last straw, I came again at 4:30. Sign in the door closes at 6pm. When I arrived they said they had closed already, there were about 3 other women getting there hair done. I just walked out. I’m convinced they don’t like doing black woman’s hair. DO NOT COME HERE, SERVICE SUCKS.
Excelente el trato y el trabajo mejor,me dejaron el cabello perfecto.
I was visiting in Miami and wanted to take some pictures but needed my hair wash....of course I was really nervous to try out a hairdresser that I was not familiar with. This salon had a decent price and great service. My hair turned out great even though it was really windy on the beach.
La Peluquera Josefina no es nada profesional, quiere quedar bien con todas la clientas y no se puede trabajar asi,le llegan tres clientas y yo que llegue con mis hijas primero que las otras clientas viene a dejarme de ultimo porque las va hacer a ellas primero y hasta me dijo que le lavara la cabeza a mi hija mientras ella hace un blower para eso le hago yo el pelo a mi hija en mi casa y no es la primera vez que me lo hace a mi y se dice que es mi amiga.
Fue mi primera vez con la Sra. Margarita, muy profesional y el cabello tinte y corte me quedó, perfecto
I don't know how I discover it. But I used to work as a director of image for one of the biggest tv stations .
Rosa is the person that has been working in my hair, her job is flawless, beautiful.
I think the prices are reasonable as well. I highly recommed it.
I have naturally curly hair as you can see in the thumbnail. I called and asked if anyone could do my hair after hearing yes walk-ins welcome, I headed over. My hair was washed with shampoo designed for oily hair-most curly hair is dry & you could touch mine to see how dry it was. Minimal conditioner was used after I said I didn't want the deep conditioning. I told her I only had 3 hours to get my hair done. I was asked had I been to a Dominican salon before and answered yes. I had never had anyone NOT comb my hair out with the conditioner in it or at least use detangler. This lady took her detangling brush and started combing my hair from ROOT to END. She had also grabbed her blow dryer in the other hand. She was literally pulling my hair as the bristles got caught and blow drying it with the other hand. I asked her to put something on my hair to help add slip. I was sitting there trying to figure out what to do because I was only in Miami until my next flight. She then grabs a RAT TAIL comb and starts parting and flat ironing my hair. It was still damp and not combed out. I grabbed my comb and Shea butter/coconut oil mix out my bag, against her judgement, and started combing my own hair to prevent her from ripping anymore of my hair off. I had never been to a Dominican salon and not had my hair roller set. I actually googled Dominican Natural Hair and this salon came up-no bueno! She actually had the gall to ask me about clipping my ends. It's a no honey. Note to this salon---when doing a persons' curly hair of African descent (black Americans, Dominicans, Haitians, etc) use moisturizing shampoo, moisturizing conditioner-it doesn't have to be deep conditioned every time, leave-in conditioner, setting lotion, serum or oil, a wide tooth comb or a detangling brush is best for detangling starting at the ends and work your way up to the roots, completely dry the hair before applying a flat iron. Watch YouTube videos on straightening natural hair or visit another Dominican salon. I was charged $60 to assist in styling my own hair. #naturalhair #natural #chooseAnotherSalon #nonaturalhair
Dominican Spa and Salon Info
Amenities
Today
Opening Hours
Monday | 08:00 AM - 08:00 PM |
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Tuesday | 08:00 AM - 08:00 PM |
Wednesday | 08:00 AM - 08:00 PM |
Thursday | 08:00 AM - 08:00 PM |
Friday | 08:00 AM - 08:00 PM |
Saturday | 08:00 AM - 08:00 PM |
Sunday | Closed |
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