Quick Facts About Fancy Nails & Spa
Fancy Nails & Spa has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, let's break down the comments and focus on different aspects of the business: customer service, cleanliness, creativity, expertise, and pricing.
Customer service:
Several customers commented positively on the friendly and welcoming staff at Fancy Nails & Spa. They appreciated being accommodated as walk-ins or on busy days. The staff was described as kind, professional, and hardworking. They even welcomed repeat customers by name, indicating a strong customer relationship.
Cleanliness:
One of the standout strengths of Fancy Nails & Spa mentioned by multiple customers is the cleanliness of the salon. It was praised as the "cleanest nail salon" and described as beautiful and professionally done. This cleanliness adds a sense of professionalism and comfort to the overall experience.
Creativity and expertise:
Some customers expressed satisfaction with the creativity and expertise of the nail technicians at Fancy Nails & Spa. One customer mentioned they were able to deliver on a specific design, and another appreciated the assistance in picking colors and creating unique nail art. This indicates that the salon has skilled technicians who can fulfill specific customer requests and provide personalized service.
Expertise in nail care:
One loyal customer mentioned that on her first visit, she was educated about the proper care of her acrylic nails. This shows that Fancy Nails & Spa is committed to advising their customers on how to maintain their nails and avoid any issues. This expertise helps build trust with customers and ensures the longevity of their nails.
Pricing:
There were mixed opinions about the pricing at Fancy Nails & Spa. One customer found the prices to be fair and appreciated the value for money, while another customer felt that they were charged despite receiving unsatisfactory service. This inconsistency in pricing and customer satisfaction regarding charges is a weakness that the salon should address to ensure transparency and fairness.
Overall, Fancy Nails & Spa seems to have several strengths, including friendly customer service, a clean and professional environment, creative nail art, and expertise in nail care. However, there is room for improvement, particularly in terms of consistency in service quality and pricing. By addressing these weaknesses, the salon can further enhance its reputation and customer satisfaction.
Best TL Reviews
Pretty bummed cause I never get my nails done. My baby shower is tomorrow so I thought I’d do something nice for myself. Just regular paint, no gel or anything. I could have done a much better job myself. I’m probably just going to take this Polish off and paint them myself cause it looks pretty bad. They were nice enough to fit me in as a walk in but I wish I would’ve just come home instead.
Best nail salon I’ve ever been to! Everyone was so kind and professional! They were very detail oriented and worked together to help each other when it was a little busy. It was by far the CLEANEST nail salon I’ve ever been to! My sister and I asked for nail art (more than just your usual flowers) and they did so good, check the pictures! They even helped us pic the colors closest to our inspiration pictures! I will never go anywhere else! I really appreciate the above average service and the really fair prices ❤️
Had the best experience here! Saturdays are a busy day in the nail world so I was super happy they made time for me. First time here and I couldn’t be happier! Very friendly staff, awesome pedi, beautiful French dip set, an over all relaxing appointment for a tired momma ????
Fancy Nails is phenomenal! I have been going here to get my nails done for about 3 years and wouldn't go anywhere else. On my first visit to Fancy Nails I had a set of acrylic nails that were way past the time to be changed. However, none of the other nail technicians I went to told me what needed to be done to properly take care of the nails to avoid any issues. First visit, Helena let me know how acrylics need to come off every so often and always have a tendency to lift. Now I only do dip powder which is a lot better.
I always come in with a design in mind like this and Helena has always been able to deliver. I have never been disappointed by the artwork nor the cost when I leave. I am a customer for life!!!!
Just had a pedicure with all the bells and whistles. Absolutely loved it! Everything was beautiful and very professionally done. Staff is extremely pleasant, kind and hard working. Thank you! !!! I will definitely be back!
This is one of the best pedicures we have ever had. They were gentle, friendly, and gave a great massage with hot stones. We will be back!
I went here for the first time today for a full set and a pedicure. I made an appointment online and when I arrived, they welcomed me and took me right back. The salon is clean and all staff were kind and professional. During my appointment, about 6 people walked in and they welcomed them by name, which told me they have a lot of repeat customers, which is a very good thing! I will definitely be going back.
I asked for the nails on the last picture. They turned out awful! They made me bleed so much and didn’t even finish the middle left finger. They told me to come back to get it done for free but I am not going back. They took way too long to do a simple design and they couldn’t even get it right. The lady doing them was awful. It was as if it was her first time ever doing nails. Another lady had to guide her the entire time and they still came out bad. They still made me pay $33! It was going to be $48 but they made it 33. They shouldn’t have charged me at all for what they did to me.
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Fancy Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
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| Monday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
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Location
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