Bella Blush Salon & Spa

+1 517-265-6900

136 E Maumee St #12, Adrian, MI 49221 United States of America

Open Today: -

Quick Facts About Bella Blush Salon & Spa

Bella Blush Salon & Spa seems to have both strengths and weaknesses based on the comments provided. Starting with the strengths, one comment mentioned that the salon is clean, organized, and professional. This is important for creating a positive and welcoming atmosphere for customers. Another comment highlighted the friendliness and skill of the nail technician and massage therapist. Friendly and skilled staff can greatly enhance the overall customer experience and create a positive impression of the salon. Additionally, the comment about the amazing facial and knowledgeable esthetician suggests that Bella Blush offers quality skincare services and has skilled professionals on their team.

On the other hand, there were several weaknesses mentioned in the comments. The most significant one is the negative experience with hair services. One customer mentioned that their bangs were completely destroyed and took months to grow out and fix. This suggests a lack of skill or attention to detail by the stylist. Another comment mentioned a disappointing consultation experience for hair and makeup services for a wedding. The stylists appeared confused, didn't ask about a trial, and the overall experience felt awkward and unprofessional. This indicates a lack of communication and organization on the part of the stylists.

Furthermore, there were comments about poor customer service. One customer mentioned leaving a voicemail requesting a haircut appointment and never receiving a call back. They also mentioned that the receptionist promised to call back but failed to do so. This suggests a lack of responsiveness and a potential disregard for customer inquiries or appointments.

Overall, for a salon and spa, the strengths seem to lie in services such as nails, massages, and facials, which received positive feedback. The weaknesses primarily stem from the hair services, including poor styling and unprofessional consultations. Additionally, the issue of poor customer service with unreturned calls highlights a possible area for improvement. Bella Blush Salon & Spa should consider addressing these weaknesses to ensure a consistently positive experience for their customers.

Best TL Reviews

So I originally wasn’t going to leave a review but after a friend almost went here I thought I should say something. I came in last winter to get my bangs trimmed and around 3 inches cut off the back of my hair. And to her credit the back looked fine but my bangs were completely and totally destroyed. As in I could’ve had a child do them destroyed. It took months to grow them out long enough to get my shape fixed. When I show people the pictures they literally gasp in shock and disbelief. The stylist heavily styled them to try and cover up how bad they were (they still looked like a mushroom took over my head) then the next morning I had decided to assess the damage after the styling wore off. They were way way way worse than I had initially thought. I was able to salvage them but they were much shorter than I usually go for, which wasn’t ideal but at least I could go out in public. Needless to say hats and slicked back looks were my friend for the next 4 months. I’m not the type to leave a negative review especially for a small business and hopefully this was just a 1 time mistake but even so people should know what they’re getting into.

I am beyond pleased with my service! This was my first Brazilian Wax, so beforehand I was super nervous but Cassie made me feel so comfortable. She is very welcoming and conversation came easy, considering I was nervous! Cassie is seriously so fun, almost like visiting an old friend.. I was laughing from our bantering nearly the entire time, which made the experience a lot easier. She also gave me a little aftercare card and exfoliating mitt which will be really helpful. Also getting ahold of her with any of my questions was super easy as well.

(This was my first service from the salon in general as well, everything was really clean, organized and professional! It’s so cute inside.)

I can’t wait for my next appointment!

Thank you so much Cassie ????

This salon is so welcoming to everyone who comes in. I see Rebecca for my nails and she does amazing work, super friendly and clean. I also see Caitlin for massages who is also super friendly, and does amazing work.

Still my favorite place to go for a relaxing pedicure, haircut that last longer than 3 wks, and a simple manicure! I love the atmosphere! Relaxing ????????????

MASSAGE: Josh was great! I had a 1.5hr massage. Felt so relaxed after. He had great pressure, and technique. He is very polite and professional. The room was clean and quiet! I have been to other places that you hear others moving about in the building or talking. I highly recommend Josh.

Apparently this place doesn’t want business. I called and left voicemail requesting returned call for haircut. A week goes by. I called and receptionist said she’d call me back and never did. Won’t beg for services. Went elsewhere and won’t attempt here again.

Had a consultation with my sister to get our hair and makeup done for her wedding and it seemed like the stylists had no idea what was going on and looked really confused. They never asked us prior to the consultation if we wanted a trial and the whole thing took not even 5 minutes after driving 20 minutes there for them to tell us that it should be fine to do what we wanted. Not to mention the looks I got from both stylists when I said I just wanted my hair simply down and curly. Overall just felt really awkward and unprofessional. We ended up canceling our appointments and looked elsewhere.

I received a amazing facial from Amy. She is so knowledgeable about skin care and explains everything extremely well. She also did pain free brow wax which is always a good thing. My skin has never looked better and I cannot wait to have another appointment with Amy!