Quick Facts About Nails Spa
Strengths:
1. Quick and efficient service: The staff at Nails Spa were able to accommodate a customer who was running late and still provided a service in under 20 minutes. This shows that they are able to work efficiently and handle time-sensitive situations well.
2. Friendly and accommodating staff: Multiple customers mention that the staff are friendly and willing to work with them to achieve their desired nail designs. This indicates that the spa has a customer-centric approach and values customer satisfaction.
3. Good pricing: One customer mentions that they got a good price for their nails, which indicates that the spa offers competitive pricing that is affordable for customers.
4. Skilled staff: One customer states that the nail shop has the best staff and skills in town. This suggests that the nail technicians at Nails Spa are highly skilled and capable of providing high-quality nail services.
Weaknesses:
1. Rude and unprofessional service: Several customers mention negative experiences with a specific nail technician who was unpleasant, yanked their hand around, and had a sour look on her face. This indicates that there may be consistency issues in terms of the quality of service provided by different staff members.
2. Inconsistent quality: Multiple customers complain about bubbles in their nails, crooked designs, and lopsided nails. These comments suggest that there may be inconsistencies in the quality of work performed by the nail technicians at Nails Spa.
3. Long wait times: One customer mentions having to wait 30 minutes to fix a mistake made by the nail technician, resulting in a total visit time of 2 hours. This indicates that the spa may struggle with managing customer appointments and may not prioritize efficiency during peak times.
4. Painful experience: One customer mentions that their nails hurt during the process, suggesting that the nail technician may have applied excessive pressure or mishandled the tools. This indicates a lack of attention to customer comfort and potentially poor technique.
In conclusion, Nails Spa has strengths in terms of quick and efficient service, friendly and accommodating staff, good pricing, and skilled technicians. However, the spa also has weaknesses in terms of rude and unprofessional service, inconsistent quality, long wait times, and potentially painful experiences for customers. These weaknesses may negatively impact customer satisfaction and the overall reputation of the spa.
Best TL Reviews
“I need wedding, but running late” I called and said I was 20 minutes away, they were awaiting my arrival and got me in and out in UNDER 20 minutes! Thank you Nail Spa staff.
So we went here and I'll start off by saying.... just go somewhere else. The lady we had was younger and she was not pleasant at all. I took my little sister to get her nails done for winter formal. Their is bubbles everywhere and they are crooked! She as well yanked her hand around and barely said a word and had a sour look on her face the whole time! Cheap and sloppy! Very unhappy
Went to get a cute fall design, the lady was horrible, yanked my hand around and burned me with the file, then charged me when they had to fix my nail that they messed up. The design was horrible and lopsided, then they made me wait 30 mins to fix them, meaning we were there with kids for 2 hours. Just go somewhere else.
Got a good price. First time I ever did my nails and I loved it
The staff here are very friendly and willing to work with you on what you would like. This nail shop is definitely the best in the town with staff and skills
Very nice, good job, nails are lovely..will return again.
I did not know that it is not supposed to hurt when getting your nails done whether its hands or feet. The man who owns the nail shop is the best hands down! He is so gentle he is the only one I trust to do my nails and I always have a good time with him and walk out very happy because my nails are beautiful and I get Pleasant comments about them
Matthew is the best he saved my nails from a lot of disaster experiences at various places in Stillwater. I haven't been happy with my nails for over a year so I took the time to go back to Cushing and thank goodness I did I finally love my nails again. I'll never go anywhere else again.
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Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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