M&H Englewood Beauty Supply

+1 248-332-8005

660 Auburn Ave, Pontiac, MI 48342 United States of America

Open Today: -

Quick Facts About M&H Englewood Beauty Supply

M&H Englewood Beauty Supply has several strengths that contribute to its positive reputation among customers. The first strength is its convenient hours of operation. Opening at 10am and being the earliest in the area on Sundays gives customers ample time to visit the store and purchase the products they need.

The high quality of hair products available at M&H Englewood Beauty Supply is another strength. One customer specifically mentioned the beautiful bundles of hair that perfectly finished their daughter's box braids. This indicates that the store carries products of good quality that meet customers' needs and expectations.

Affordability is also a strong point for M&H Englewood Beauty Supply. Several customers mentioned that they found great deals and that the prices were very affordable. This demonstrates that the store offers competitive pricing, making it an attractive option for customers looking for cost-effective beauty products.

Customer service is an important aspect of any business, and M&H Englewood Beauty Supply seems to have a mix of positive and negative feedback in this area. Some customers appreciated the pleasant owners who were knowledgeable and helpful. One customer expressed gratitude for the assistance they received in finding a particular hair color. This indicates that the staff members are attentive and provide good customer service.

However, there are also negative comments related to customer service. One customer complained about feeling constantly monitored by the store owners as if they were suspected of stealing. This can create an uncomfortable shopping experience and may deter customers from returning. Another customer mentioned that they were not greeted nor acknowledged when attempting to make a purchase. Lack of acknowledgement can make customers feel unimportant or undervalued.

Another weakness of M&H Englewood Beauty Supply lies in its return policy. One customer mentioned that they were only offered store credit for returns, even with a receipt. While the ability to exchange products is appreciated, the limitation of only receiving store credit can be inconvenient for customers who may prefer a cash refund.

Finally, one comment touched on the change in ownership at M&H Englewood Beauty Supply. While the new owners were described as helpful and doing a good job, there was nostalgia for the previous owner. This suggests that the transition in ownership may have affected some customers' perception of the store.

In terms of the store's physical appearance and variety of products, M&H Englewood Beauty Supply received positive feedback. One customer mentioned that they loved what the store had done with its renovations, particularly the increased variety of products. This shows that the store has made efforts to improve its offerings and cater to a wider range of customer needs.

In conclusion, M&H Englewood Beauty Supply has several strengths, including convenient hours, high-quality products, affordability, and a variety of items. However, there are weaknesses in terms of customer service, particularly in instances where customers felt monitored or ignored. The return policy may also be a drawback for some customers. Overall, while there are areas for improvement, the strengths of M&H Englewood Beauty Supply make it a viable option for customers seeking beauty supplies.

Best TL Reviews

I love their hours!!! They open at 10am and the earliest in the area on Sundays. Their hair was high quality with beautiful bundles that finished my daughters box braids perfectly.

Great deals, prices are very affordable.

Liking this place, I sometimes find what I need more times than not. Pleasant owners, eomma, and appa, ttoneun, hal-abeoji, namdongsaeng.???? I thought I'd add the hair color I found here with some help. Thx namdongsaeng.

The store owns followed me around the store and watched me like I was trying to steal ....I won't be back..

I suggest no one goes there either

Will never shop there again.. Wasn't greeted when we walked in even though there were 3 employees by the door. I waited at the counter to make a purchase no one acknowledged me, so I put my items back and left.

Nice people but no cash refunds only store credit even with the receipt. But you can exchange with no problem

They are really showing out and doing the darn thang. I miss the old owner, but he made sure his replacements we're awesome. Good job guys.

Love what they have done to the place, they have way more variety of stuff and very helpful if you need to find anything