Quick Facts About L&N Nails
L&N Nails has several strengths based on the comments provided. Firstly, the salon is professionally managed and responsive to urgent needs. They were able to accommodate a walk-in client and rearrange their schedule to provide urgent care. This indicates that they prioritize customer satisfaction and are willing to go above and beyond to meet their clients' needs.
Another strength highlighted in the comments is the attention to detail and strive for perfection by a specific nail technician named Leo. Clients have praised him for his specific attention to detail and willingness to provide the best results. This indicates that the salon has talented and skilled technicians who prioritize quality service.
The salon also offers a variety of options when it comes to nail designs. They are willing to do just about any design requested by clients, which shows their versatility and willingness to cater to individual preferences. This can be a major strength for clients who are looking for unique and personalized nail designs.
Additionally, the pedicures at L&N Nails are highly praised for their relaxation and quality. Clients have mentioned the use of hot stones and hot damp towels, which enhance the overall experience and promote circulation. The fact that a month later, their toes still looked great indicates the longevity and durability of the pedicures performed at this salon.
The friendliness of the staff is also mentioned in the comments. Clients have spoken highly of the friendly and welcoming atmosphere at L&N Nails, indicating that the staff creates a positive and enjoyable experience for clients. This is important in creating a comfortable and pleasant environment for clients to relax and enjoy their nail services.
Despite these strengths, there are also weaknesses mentioned in the comments. One client mentioned that their gel polish chipped within 5 days, which is significantly shorter compared to their previous manicures that lasted up to 6 weeks without chipping. This indicates that the durability and quality of the gel polish may be a weakness at L&N Nails.
Another complaint is regarding the nail filing technique used during a manicure. The client mentioned that their nails were breaking from the filing, which is a concern. They were promised that a filler would be used during future manicures to prevent nail snagging, but this indicates that there may be room for improvement in the technique and skill of the nail technicians.
Some clients have also mentioned the lack of lotion applied to their hands and forearms after a manicure. This could be seen as a weakness in terms of providing a complete and satisfying service. Lotion application is often expected and appreciated by clients as it adds an extra level of pampering and moisture to the hands and forearms.
Lastly, one comment expresses a significant dissatisfaction with the overall service at L&N Nails. The client claims that the service has gone downhill and mentions several issues, from a trash pedicure to miscommunication about nail preferences. They also mention that the staff would speak about them in their native language and display a lack of personality. This indicates a weakness in terms of consistency, customer service, and communication within the salon.
In conclusion, L&N Nails has several strengths including a professionally managed salon, attention to detail, versatile nail designs, relaxing pedicures, and a friendly atmosphere. However, weaknesses include issues with the durability of gel polish, nail filing technique, lack of lotion application, and a significant dissatisfaction expressed by one client. It is important for the salon to address these weaknesses and work towards improving the overall customer experience.
Best TL Reviews
Love this salon! Professionally managed. I was a walk-in and I needed urgent care on my toes and they had to rearrange their schedule and got me in! I was so desperate. Also had the best eyebrow wax ever! I’ll be back soon! Thank you to L&N nails!
Just recently found this salon. I've gone twice and have loved my nails both times. Leo has amazing attention to detail and strives to give you the best results and goes out of his way to make it perfect. They will do just about any design you ask for.
Also the pedicures are great and so relaxing. It included an amazing massage that included hot stones and having the legs draped in hot damp towels, which helps with circulation, it felt amazing. It's been a month and my toes still look great!!!
Best shop in the Verde Valley, Hands down!!!
Just passing through town and got my nails done here ! Tammy did an amazing job. All the staff was friendly
My gel polish chipped within 5 days My previous manicures would last up to 6 weeks without chipping. My nails were breaking from the filing. And was told that the next time I come for a manicure she would use a filler to make sure that the nail would not snag Also I'm used to having lotion on my hands and forearm after the manicure.
I was driving down to Phoenix for my gel manicures and pedicures until today. Myra was a joy and did an amazing job. The massage was delightful and she was meticulous. There was constant singing, Jokes and laughter from the owners, staff and clients. It’s obvious that they have a constant flow of regular clients, call ahead to schedule an appointment.
Love this place ❤️ fun atmosphere and they always do a great job on your nails!
It saddens me to have to say this but the shop has gone downhill so bad. I had a lot of empathy for the owners because I own a business myself until this. It is the third time they could tell I was not pleased with the service and just ignored it. I should’ve just walked out when the first service was trash . But because I didn’t want to make a scene or be rude I just held my breath and had her do the second service. Well she did the second service even worse because the first girl that did a trash pedicure was now mad at me.
I told the owner that I did not want fake nails on and she knows this. My nails were very long she was only supposed to put acrylic on them not fake nails. She explain to me that she had to cut them down a little bit so I said OK. By the time I looked up she had cut all my nails on my left hand cut sooooo short. And she did this I believe to be spiteful. My nails were gorgeous, there were just a few that need a little help. When you get the acrylic only it has a more natural shape. So you grow them out yourself and all you girls know how hard it is to do that and you put the acrylic on to protect them. They’re not all square and boxy like the fake nails. And yes I’ve read a few of the other reviews and I can confirm that whenever you have the slightest question that they don’t like or if you’re not quite happy with the service and ask them to do it a little different and let me remind you I’m willing to pay. Not even asking them to do it different just do what you’re being paid for. A pedicure was $50 without the tip. Listen I’ve got money to spend that’s not the problem, the service is garbage . And I also confirm that they start talking about you in their language. Most of their staff have no personality at all. Like a box of rocks or a house plant. Let me remind you sweet girls you are in customer service and without the customers guess what you don’t have a service to provide. I will never return there again, I’ve given them several chances. Again because I own a business so I can empathize with what they’re going through but this is just straight out laziness , vindictiveness ,and thievery as far as I’m concerned.
Ladies do not spend your money here!!!!
Good night and God bless!!
The team at L and N nails are wonderful. The place is immaculate and they give you exactly what you requested. Also the prices are very reasonable
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L&N Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
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| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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