Quick Facts About Number 2 Nail
Number 2 Nail Place has received mixed feedback from customers. It is important to analyze the strengths and weaknesses based on the comments provided.
Strengths:
1. Quality of Service: One customer mentioned that they were in love with the service received at Number 2 Nail Place. They were impressed with the skills of the nail technician and stated that their nails still looked flawless after two weeks. This indicates that the salon offers high-quality services and can deliver results that meet customer expectations.
2. Cleanliness: Another positive comment mentioned that the salon is clean and makes customers feel welcome. This indicates that Number 2 Nail Place maintains good hygiene standards, creating a comfortable environment for customers.
3. Attention to Detail: A customer appreciated that the staff paid attention to detail during their pedicure and nail service. This suggests that the nail technicians are thorough and ensure that the customers' specific requirements are met.
Weaknesses:
1. Inconsistent Customer Service: Several negative comments highlight issues with customer service. One customer mentioned that the staff did not understand or try to resolve complaints effectively. Another comment mentioned that employees had terrible attitudes and were rude, leading to a poor customer experience. This indicates that Number 2 Nail Place may have issues with providing consistent and satisfactory customer service.
2. Lack of Communication: One customer expressed disappointment when a staff member provided incorrect information about another employee's availability. This suggests a breakdown in communication within the salon, leading to confusion and dissatisfaction for the customer.
3. Wait Times and Staff Availability: Multiple comments mentioned long wait times and a lack of staff to service customers. One customer mentioned that they always had to wait if they were not the first one there. This indicates that Number 2 Nail Place may struggle with managing appointments and ensuring adequate staffing to cater to customer demand.
In summary, while Number 2 Nail Place has some strengths such as providing high-quality services and maintaining cleanliness, it also has weaknesses in terms of inconsistent customer service, lack of communication, and long wait times. Addressing these weaknesses can help improve the overall customer experience and boost customer satisfaction. It is important for the salon to focus on improving customer service skills, enhancing communication between staff members, and implementing strategies to reduce wait times and manage appointments effectively.
Best TL Reviews
Look like a kids polish my nails an when I show them they catch quick mood change such as if I’m complaining and and I was try resolve issue they act if they don’t understand. They need better customer service. And stop just being all for money give customer reason to come back it was my first an last time get any service from this place and plus when I walk in it smell like feet the whole time was in there waiting patiently for my toes to look like my child did it smh waste money n time
I found this shop by accident on my lunch break, and when I tell you I’m in love. I live on the east side and I would happily take the 30 minute trip for service like this. ???? I’ve been looking for a nail tech that can give me exactly what I wanted and this place didn’t disappoint. Two weeks in and they still look like they were installed today. Do you see that ombré? Lol. Flawless. The salon is clean and they make you feel welcome. You won’t be disappointed. Quality guaranteed. Period. This is exactly what you been looking for sis. ????
Additionally, the techs aren’t rude or mean as some of the previous comments stated, they just real! Af. Lol. I’m from NYC and I felt right at home. ???? Don’t let your sensitivity keep you from getting your nails slayed. Lol
Very disappointed after coming here for years. Linda has done my nails last few times, usually Amanda does them. Linda caught a nasty attitude with me this morning for reacting to her causing pain to my nails by pulling my hand back. After telling her I’m human & I’m allowed to feel pain, she goes on to say “Well I can stop & you can just wait on Amanda.” I told her NO, I have somewhere to be, I will let you finish. ….Do you know ten minutes into conversation she tells me Amanda wasn’t even coming IN today, as she is with her child for the day. ……….So Linda you basically were going to set me up to “Wait on” Amanda who was never going to show just because I reacted to YOU hurting my nails over & over. Shame on you. I’ve been coming here for 7+ YEARS but after today I am done. They never have enough staff to service you, you’re ALWAYS waiting if you’re not the first one there. The women even sit in front of the store front with chairs. Extremely disappointed and unprofessional LINDA. Lost my business. You cannot always have such a nasty attitude for no reason to the loyal customers that keep your business afloat. I am moving on to businesses that take appointment only. Otherwise you’ll be in here all day.
This place has changed management and I wish I would have known this after driving 30 min to find this out but I gave it a try. Major disappointment the worse job ever and I will never go back. Eight years in the beauty industry have i never seen bad acrylic nail work. It's one thing to show you your mistakes and you brush it off. Than I point out same mistake you never corrected and now your upset because you have to start over. I pay too much to let you feel as if you can do what you want and I should just sit and let you do it with my mouth shut. But I'm a lady I paid for my service and even left for what it was worth a $5 tip
They the worst mail shop lie about their prices and this fake 15 % off is a lie nail shop in greenbrier go better anyways
King paid attention to details. She did my Pedi and removed to tow cheese! Thanks for going the extra mile King! Kevin did my dipped nails and also paid attention to details!
I love them.. great service prices are good and they do good nails.. I will forever come to this salon
All employees have TERRIBLE attitudes especially the two sisters that work in the front!! They won’t do your nails right and when you ask them to fix them they get attitudes and talk smart. I was told I would fit right in in a less established nail salon bc I asked to get two nails fixed. Another THREW A NAIL FILE AT ME!! I will NEVER give them another dime of my hard earned money.
As a business owner if you are too tired to work it’s up to you to adjust your hours to better suit you and your customers. It’s not our fault you are in a rush or simply don’t feel like doing a service CORRECTLY. They constantly talk rude, make snuff comments and then gave poor service. I have two crooked nails (one on each hand). I travel a lot and run THREE businesses but now that someone didn’t feel like doing THEIR JOB right, I have to walk around looking like Edward scissor hands until I can step away from my duties to get a service done correctly.
Sad and unfortunate.
Treat your customers with respect and you will get it in return.
Place Pictures
Number 2 Nail Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:15 PM |
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Location
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