Quick Facts About B & T Beauty Salon
B & T Beauty Salon appears to have several strengths based on the comments above. One strength is the amazing service provided by Kim, the owner. She is described as super nice, friendly, and gentle, which creates a positive and welcoming atmosphere for customers. Additionally, Kim is praised for her hair cutting skills, with multiple customers leaving the salon feeling good and looking good. This suggests that Kim is talented and knowledgeable in her craft.
Another strength of B & T Beauty Salon is the cleanliness and neatness of the salon. Customers appreciate the beautiful environment and mention that it is well-maintained. This attention to cleanliness can contribute to a positive overall experience for customers.
The long-standing clientele of B & T Beauty Salon is also indicative of its strength. One customer mentions that they have been going to the salon for 8 years, while another mentions being a recurring customer for a couple of years. This loyalty suggests that the salon has a strong reputation and consistently delivers satisfactory service.
Customer service is highlighted as another strength of the salon. Customers mention that the owner is always friendly and welcoming, and the staff members are described as friendly and fun to talk with. This positive interaction with customers creates a welcoming and comfortable environment, making customers feel valued and appreciated.
Fair pricing is also mentioned as a strength by one customer. This suggests that B & T Beauty Salon offers competitive pricing, which can be a significant factor for customers in choosing a salon.
Despite these strengths, there are also some weaknesses mentioned in one particular negative review. The customer claims that they were refused service due to an honest review they had given previously. This incident suggests that the salon may not handle customer feedback or criticism in a professional manner. Refusing service based on a review could create a negative perception of the salon and deter potential customers.
Another weakness mentioned is the salon's handling of appointments. The customer claims that the salon is sloppy in managing appointments and does not inform customers about their turn until the last minute. This lack of transparency and communication can be seen as unprofessional and may result in frustration and inconvenience for customers.
In summary, B & T Beauty Salon demonstrates several strengths, including excellent service, talented staff, a clean environment, long-standing clientele, friendly customer service, and fair pricing. However, the negative review points to weaknesses in handling customer feedback and managing appointments. It is important for the salon to address these weaknesses to maintain and improve its reputation and customer satisfaction.
Best TL Reviews
Amazing service Kim is super nice and was gentle would recommend coming here
Kim is awesome & does a great job cutting hair. I always leave feeling good & looking good after getting a cut. I would highly recommend for people to come check her out if they're looking for a good cut.
Owner is always friendly and welcoming. beautiful salon very neat and clean been going there for 8 years already they have nice hair stylist as well. I highly recommend them.
Kim is super friendly!
We try to get there as soon as she opens up because she gets busy!
I've been getting my haircut here for a couple years now.. these girls know what's up! Super friendly and fun to talk with. Make you feel very welcome. Always love my haircut when I leave too! Thank you ladies!
very friendly and nice. she is very gentle while giving a haircut.
Sometimes a wait, but well worth it. I've been coming here for years. They always how I like my haircut and great customer service, and fair prices.
I went in and was refused service due to an honest review. They are very sloppy with the way they handle appointments, and wont tell you that their appointment is next. They wait until the very last minute to tell you. That's very unprofessional, especially if you have been waiting 45 mins an are now going to be waiting another 30 mins. It's very misleading. I have referred over 10 people to them, but unfortunately due to them refusing me I'll be referring my friends else where. I hope no one else has this experience.