Quick Facts About EBENEZER BARBER SHOP
Ebenezer Barber Shop has several strengths and weaknesses based on the comments provided.
Strengths:
1. Skilled and Professional Barbers: Multiple comments highlight the barbers' professionalism, precision, and skill. They are praised for their ability to cater to different ages and hair types, providing a great customer experience.
2. Competitive Pricing: One commenter mentions that the prices at Ebenezer Barber Shop are great, implying that customers receive good value for their money.
3. Efficient Service: The barbers are commended for their fast service, ensuring that customers do not have to wait for a long time to get their haircuts.
4. Excellent Haircuts: Many customers express their satisfaction with the quality of the haircuts they receive from Ebenezer Barber Shop. They feel that they leave with a fresh cut and their best look.
5. Diverse Barbers: The comment mentions that each barber has their own touch, indicating that customers have the option to choose from a variety of professionals with different styles, ensuring that each customer's preferences are met.
6. Positive Atmosphere: The comment describes the culture and vibe of the barber shop as something enjoyable, which adds to the overall experience for customers. Additionally, the mention of music creates a welcoming and lively ambiance.
Weaknesses:
1. Poor Customer Relations: One customer shares a negative experience where their appointment was canceled without proper communication. This lack of professionalism in customer relations can deter potential customers.
2. Communication Issues: Another customer shares a conflicting story regarding their appointment, accusing the barber shop of rescheduling and canceling without a proper explanation. This miscommunication reflects poorly on the business.
3. Language Barrier: A customer warns potential clients that not speaking Spanish might lead to being taken advantage of. Additionally, there are claims that repeating customers are given preference over new ones, which could lead to a lack of fairness in the appointment system.
4. Inconsistent Availability: The same commenter mentions that after waiting for more than an hour, they were told that they might be serviced only if no other customers arrive. This indicates an issue with managing appointments and respecting customer time.
5. Limited Transparency: Although some comments hint at the cleanliness of the shop, there is no direct mention of it. This information gap may leave potential customers uncertain about the cleanliness standards of the establishment.
Overall, Ebenezer Barber Shop has many strengths that include skilled barbers, competitive pricing, efficient service, excellent haircuts, a positive atmosphere, and friendly staff. However, there are notable weaknesses in customer relations, communication, language barriers, consistency in appointment management, and limited transparency about cleanliness. It is essential for the business to address these weaknesses to ensure a positive and satisfactory experience for all customers.
Best TL Reviews
Must definitely say Raymond is a great Barber.. professional, precise, and is skilled for all ages and hair types. Great price and fast service. Come on down and ask for Ray he’ll take care of you ????????
Sharpest Barbers! I leave with a fresh cut feeling my best! Like their culture and vibe, the barbers each have there own touch. Definitely worth trying out any of them! Worth traveling to be touched up by the pros!
All these dudes are dialed in! I travel over an hour just to get first class treatment. They got the music going, use the best equipment, are extremely professional and you get your moneys worth every single visit. Shave, fade, trim, they do it all!!
Got a text saying they my appointment has been cancelled… while I parking. The appointment was to have started in the next 5 mins. I’m parked across the street so I know they are open. I didn’t get a call or anything Very unprofessional customer relations.
To your comment. 1. I still have the text showing that YOU reschedule me to 12pm. I didn’t complain. 2. I have the text received at 11.58 cancelling the appointment. 3. I was already there when I received your cancellation bty. The guy in the middle chair had someone in his chair. But the other guy was on his phone. I ask why was my apt cancellation and got no answer. So before you try to come at paying customers. Check your staff
This was my first visit. Good experience and the cut and shave was right. Shop is clean and welcoming. The later hours are nice also. Ill be back.
Don’t go here if you don’t speak Spanish they will take advantage of you help all there repeating customers cut in front of you even if you have an appointment. They try to tell you sorry I have too many appointments or something happened after you been sitting there for more than a hour. So maybe after sitting there for awhile and nobody walks in maybe they’ll take you. STAY AWAY!
This barber shop is great. I take my son here and his haircut come out great every time! Shop is very clean. The barbers are always so friendly and nice.
Best barbers in middletown hands down. My guy Anderson is the truth.
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EBENEZER BARBER SHOP Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | Closed |
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