VIP Dog Grooming

+1 714-886-2876

6901 W Cerritos Ave, Stanton, CA 90680 United States of America

Open Today: -

Quick Facts About VIP Dog Grooming

VIP Dog Grooming place has received mostly positive comments from customers, highlighting their strengths in providing excellent service and quality grooming for dogs. However, there are a couple of negative comments that point out weaknesses in their service. In this analysis, we will explore the strengths and weaknesses of VIP Dog Grooming place in more detail.

Strengths: 1. Excellent Grooming Results: Several customers have praised the grooming results at VIP Dog Grooming place. They mention that their dogs look beautiful, clean, and well-groomed after visiting the salon. This indicates that the groomers are skilled and able to deliver quality results.

2. Care and Happiness of Dogs: Customers appreciate the care and attention given to their dogs at VIP Dog Grooming place. One customer mentioned that their puppy was happy and well-cared for during their visit. This reflects a positive and caring environment for the dogs, which is crucial for their well-being.

3. Reasonable Pricing: The affordability of VIP Dog Grooming place is mentioned by multiple customers. They state that the prices are reasonable, considering the quality of service provided. This affordability factor can attract more customers and retain existing ones.

4. Prompt Appointments: Customers appreciate the ability to secure next-day appointments at VIP Dog Grooming place. This indicates that the salon is well-organized and efficient in managing their appointments, which can be a significant advantage for busy pet owners.

5. Customer Service: Several customers praise the customer service at VIP Dog Grooming place. They mention that the staff members are friendly, quick to respond to inquiries, and provide a positive experience overall. This level of customer service can contribute to customer satisfaction and loyalty.

Weaknesses: 1. Inconsistent Grooming Results: One customer expressed dissatisfaction with the grooming results, stating that the hair was uneven and patchy. They also mentioned issues with the length of the hair on the dog's head and a poorly trimmed tail. This inconsistency in grooming results may indicate a lack of attention to detail or skill disparity among the groomers.

2. Lack of Accountability: One negative comment highlights a concerning incident where a customer's dog experienced razor burns and had difficulty walking after the grooming session. The response from the groomer, suggesting that the dog may be paralyzed, raises questions about the accountability and professionalism of the salon. This incident may raise doubts among potential customers regarding the safety and care provided at VIP Dog Grooming place.

Overall, VIP Dog Grooming place has strengths in delivering excellent grooming results, providing care and happiness for dogs, reasonable pricing, prompt appointments, and good customer service. However, there are weaknesses such as inconsistent grooming results and a lack of accountability in addressing customer concerns. These weaknesses may need to be addressed to maintain customer satisfaction and improve the overall reputation of the salon.

Best TL Reviews

Bill & his staff are amazing! They took good care of my mini poodle and when I picked my puppy up, he was so beautiful, clean, clipped and so groomed that I hardly recognized him! He was given such great care and was so happy when I went in for him. Thank you all! We’ll be back soon!!! Helen & Jon Pierre ????

Been here twice already. Both times I've had great service! Very reasonably priced. And Appa gives his paw of approval!

Took my Shih-Tzu for the 1st time. He went in walking perfectly. Yes, he did have knots on him, after picking him up he came home with lots of razor burns and on his private and bottom of his paws. My dog is having trouble walk now and when I asked what happened to him or if anything happened? The response was he probably paralyzed now. How ????when he was walking just fine. Walked him himself. I was also sent to a of video of paralyzed dogs. I was told by the groomer they will pay for his visit only if him not walking anymore is caused by grooming ????Never again!!!!

I got a next-day appointment after calling one afternoon, and they did a great job on grooming my 7-pound Shih Chon for $59! They clipped her nails and did a fantastic job trimming the fur between her paws as well.

just… LOL. Hair is so uneven. I understand she’s not a fan of the groomers but no other grooming place has left her this patchy. And her head? It’s like two different hair lengths. Poor tail looks butchered. Sad…

Excellent job! Fairly affordable (about 80$ with tip and a few add ons)! Bath and trim.

She looks, smells, and feels amazing. Service was great. Will definitely go back.

Been to a few different groomers during quarantine and this one was by far the best one. They are quick at answering the phone and booking an appointment and my Daisy always comes out looking so beautiful after her appointments here. Highly recommend

They know what they're doing over here. The customer service is top notch. Our dog always comes back smelling good, groomed to perfection, and isn't jittery like she's been mistreated whatsoever. Billy and Ashley are great! Josh who groomed our dog this time was even more amazing. Will be coming back again soon.