Quick Facts About Passion Hair & Nails
Passion Hair & Nails place has several strengths based on the comments provided. One of its strengths is the expertise and skill of the staff. Helen, in particular, is highly experienced and knowledgeable, able to provide different styles and meet the needs of clients. This expertise contributes to the satisfaction of customers and makes them recommend the salon to others.
Another strength is the friendly and humble atmosphere of the salon. Customers appreciate the welcoming and relaxed environment, where they feel important and not rushed. The staff is described as always being grateful and easy going, making the overall experience pleasant. Additionally, the salon maintains cleanliness and professionalism, which adds to the positive impression.
The salon is praised for its efficiency and minimal waiting times, even for walk-in customers. This is a significant advantage as it saves customers time and makes the salon more accessible. Furthermore, the salon is noted for its use of new and modern equipment, specifically during manicures and pedicures. This commitment to staying updated with industry standards enhances the quality of services provided.
Customer satisfaction is evident in the positive reviews. Many clients express that they have been going regularly for nail services and haircuts, indicating their loyalty and trust in the salon. The fact that multiple individuals mention specific staff members by name, such as Vivian, shows that the salon has a talented team that consistently delivers great results.
Fair pricing is also mentioned as a strength. Customers appreciate the value they receive for the services provided, feeling that they are paying a reasonable amount for the quality of work. This is an essential factor for attracting and retaining customers, especially in a competitive industry.
Despite these strengths, there are a few weaknesses mentioned in the comments. One of the weaknesses is occasionally encountering shy staff members who do not communicate much in English. While this may not be a significant issue for some customers, it can lead to a less personalized experience and potential miscommunication. However, it is important to note that the overall impression of the staff is positive, and this seems to be a sporadic occurrence.
Another weakness mentioned is the price of manicures and pedicures, which some customers feel is high. Pricing can be subjective, and while the majority of customers find the value fair, it is worth considering potential pricing adjustments or offering additional incentives to address this concern.
Additionally, there is a request for contact information for a former staff member, Tony. While this is not necessarily a weakness of the salon itself, it may indicate that the salon experienced turnover or employee transitions, which can disrupt customer relationships and create a need for interested individuals to search for alternative contact information.
In conclusion, Passion Hair & Nails place has several strengths that contribute to its positive reputation. The expertise of the staff, friendly atmosphere, cleanliness, efficiency, and fair pricing are all commendable aspects of the salon. Despite a few weaknesses such as occasional communication barriers and higher pricing for some customers, the overall impression is overwhelmingly positive. This salon appears to prioritize customer satisfaction and delivers high-quality services, making it a recommended choice for hair and nails.
Best TL Reviews
Helen is very kind and highly experienced. She does take care of you and know what your needs. She can make different styles and make you satisfied. Highly recommend her!
Always friendly, humble, grateful and easy going. Never have to wait long during a walk in which is welcome. Clean, professional and relaxed environment. You see them open new equipment right in front of you for manicures and pedicures. They don't push you to get anything else done other than what you came in for. I think the hair washing they give is phenomenal. Nothing is ever rushed and you feel important. You get a mini massage when you get a pedicure or manicure. I gave 4/5 stars because of the price of a mani/pedi and sometimes you get a shy person so they don't speak much, but will speak their language to other co-workers there. I will always recommend this place to a friend/family.
Vivian is great! Haircuts were always on cue - for my kids and myself. Is it possible for me to get her phone number?
I get my nails done here regularly. They all do great jobs. The technicians and hair girls are all sweet. There's a girl here that does eyelash extensions, too. She's nice, but I haven't had the extensions. I plan to, though. Edit: had my eyelashes done a lot from here now. Fhi is always so nice and gets my eyelashes exactly how I like. Fair pricing, too and she really takes her time. Tim does nails like boss!
My hair was butchered at another salon. I ran out crying it was so bad. I needed my hair fixed asap....what little I had left (they cut 10in). I had a mix of a mullet in the back, bob cut in the front, and I was literally missing a chunk of hair on the side. I walked in crying and I explained what happened to the gentleman and said do anything to make it presentable. They did wonders!!! I was emotionally the whole time but they were professional and understanding. I was upset at the time because of the shortness but they did what they needed to with the mess that I had. Thank you thank you thank!!!!!!!
Tony did a great job with my haircut. First time here, after a couple of apathetic customer unfriendly service experiences at close by Shivas. Will return to this friendly, lively place.
Me and my husband always have a haircut with Nina. And we love it.
Tony was great, but unfortunately he doesn't work there anymore. Does anyone knows his contact number ? or where does he work now ?
Passion Hair & Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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