Quick Facts About Victoria's Nails
Victoria's Nails place has several strengths mentioned in the comments. Firstly, many customers appreciate the quality of the nail services provided. One customer mentions receiving the most beautiful and precisely done set of nails they have ever had. This indicates that the salon is capable of delivering high-quality nail services and has skilled nail technicians. Another customer describes Laura, one of the technicians, as an artist, highlighting her talent in creating beautiful nails. This suggests that the salon has experienced and talented staff who can create artistic and intricate designs.
Professionalism is another strength highlighted by the customers. Hani, a nail technician, is praised for being amazing and professional. This indicates that the staff at Victoria's Nails place are well-trained and offer a professional and friendly service to their customers. The salon is also described as a pleasant and welcoming environment, with staff who make customers feel like old friends. This suggests that the salon prioritizes customer satisfaction and ensures a comfortable and friendly atmosphere.
Overall, the positive experiences shared by customers suggest that Victoria's Nails place excels in providing high-quality nail services, professionalism, and a welcoming environment.
However, there are also weaknesses mentioned in the comments that need to be addressed. One customer had a negative experience with an older lady who messed up their fingers. This highlights a lack of consistency in service quality. It is important for the salon to ensure that all of their technicians consistently deliver satisfactory results to maintain customer satisfaction.
Another weakness mentioned is the feeling of being rushed by the nail salon women. This indicates a lack of attention to customer preferences and an emphasis on efficiency over customer experience. It is crucial for the salon to prioritize giving customers ample time and attention to choose their desired nail polish and ensure that they do not feel rushed.
Some customers also mentioned issues with appointments and timing. One customer mentioned a delay in their pedicure appointment, resulting in them waiting for 45 minutes before starting the service. Additionally, another customer mentioned being charged $55 without any explanation. These issues indicate a lack of organization and communication within the salon. It is important for Victoria's Nails place to improve their appointment scheduling and billing processes to provide a smoother and more transparent experience for customers.
Furthermore, one customer mentioned poor customer service when they returned to get poorly applied eyelash extensions removed. The staff were described as rude and unhelpful. This highlights a lack of professionalism and customer care. It is important for the salon to address these issues and ensure that all staff members consistently provide a high level of customer service, even in challenging situations.
In conclusion, Victoria's Nails place has strengths in the quality of their nail services, professionalism, and creating a welcoming environment. However, there are weaknesses in inconsistent service quality, feeling rushed, issues with appointments and billing, and poor customer service in specific situations. Addressing these weaknesses will help the salon improve and provide a better overall experience for their customers.
Best TL Reviews
Received the most beautiful, precisely done set of nails I have ever had done at Victoria nails! Hani was amazing!! Very professional. Staff was helpful, and friendly as well. Will most definitely be using this nail salon from now on. A really good experience all together. Thank you, Victoria nails!
Easily the best place in Walton County; just wish I'd found it sooner! Laura is an artist, and she made me feel like an old friend. Only place in Monroe and Loganville that I would recommend to a friend. I have had many bad experiences at other nail salons with misunderstanding what I wanted, painful rotary filing, and feeling uncomfortable/unappreciated by side conversations and giggling between techs. This is definitely my new go-to.
Will not be returning. First time I went I was pleased. However second time I had an older lady and she messed up my fingers. They let my hands soak in cuticle remover and my fingers started peeling. Also the gel polish was on my nail beds making it look sloppy and unprofessional. Lady was nice but her work was sloppy. I could have done a better job.
The nail salon women were rude pressuring me to choose a certain nail polish when I wanted time to pick mine out. I felt rushed like they were just trying to get me out.
Will not be returning.
They only had two nail technicians. We scheduled our appointment for 1:30. Didn't get our pedicures started until after 2:15. We sat soaking in the water for 45 minutes.. Then after paying for a 40 dollar pedi, got our legs rubbed for LESS than 2 minutes. Also was charged 55 dollars and no one could explain why. DO NOT RECCOMEND
Laura is fantastic. My friend had used this salon once before and recommended it to me. 10/10 would go again. Staff is pleasant. Definitely looks like a small, local owned shop but the techs take their time and quality is assured. I will recommended to everybody.
Almost like NY. I am from NY and no where I went is close to how I got my nails. This place is the closest. Yes, they do rush sometimes. They also do a clean job. My only complaint is that when they polish they don't really gets the ends. First time I polished my fingers and at the end it looked like it was already a few days in. Nevertheless, they do a good job cleaning, the place is clean as well as the bathroom too for my little daughter.
I really love this place. They greet customers by their name. Lee is my favorite nail tech. He always make sure I leave with a smile. The ladies Laura and Nina does a really good job on my feet. They make me feel at home there. I highly recommend you visit Victorias Nails.
Please save yourself time and money and go ANYWHERE but here. Got eyelash extensions and they came halfway off in ONE day. And were poorly applied. Went back the next day to get them removed, and they had no eyelash solution to remove them. And everyone here was rude as hell. Told me to come back in a few days. They couldn't be bothered with my crooked, ugly eyelashes they charged me $30 for. And their establishment is filthy and disgusting. I will never go back here.
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Victoria's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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