Melody Nail & Spa

+1 503-352-5698

377 E Main St, Hillsboro, OR 97123 United States of America

Open Today: -

Quick Facts About Melody Nail & Spa

Strengths:

1. Excellent customer service: Multiple comments praise the staff for being kind, friendly, and professional. Customers feel welcomed and appreciated, which enhances their overall experience.

2. Personalized service: The staff at Melody Nail & Spa remembers customers' names and provides individualized attention. This personalized touch creates a warm and inviting atmosphere, making customers feel valued.

3. Consistent quality: Several comments mention the salon's ability to consistently deliver fabulous nails and excellent service. This suggests that Melody Nail & Spa maintains high standards and ensures that customers are satisfied with their results each time.

4. Skilled and talented technicians: The talent and skill of the technicians at Melody Nail & Spa are commended in one comment. They are able to deliver beautiful and durable nails that withstand various activities. This indicates that the technicians possess expertise in their craft.

5. Competitive pricing: One commenter mentions the great prices at Melody Nail & Spa, suggesting that they offer affordable services compared to other salons. This can be a significant advantage for customers who are conscious of their budget.

Weaknesses:

1. Inconsistent pricing: One negative comment mentions that the prices at Melody Nail & Spa can change randomly. Inconsistent pricing can be frustrating for customers, as it may lead to confusion and a lack of transparency. This issue should be addressed to maintain trust and customer satisfaction.

2. Rude staff member: Another negative comment highlights the rudeness of a staff member at Melody Nail & Spa. Rude behavior can create a negative atmosphere for both employees and customers, causing dissatisfaction and potentially driving customers away. Training or addressing the behavior of this staff member is necessary to ensure a positive and welcoming environment.

Overall, Melody Nail & Spa has significant strengths in terms of customer service, personalized attention, consistent quality, skilled technicians, and competitive pricing. However, the weaknesses identified, including inconsistent pricing and a rude staff member, should be addressed promptly to maintain a positive reputation and avoid losing customers.

Best TL Reviews

I also get great service. The business is run by 2 sisters. They are both very kind, friendly and professional

Love this place. They always greet me by name and I always get compliments on my nails. I’ve tried a few other places but came back here and won’t go anywhere else ????????

Fabulous and consistent nail salon. Tracy and Van are great and aim to please!

Needed a pick me up so I decided to treat myself! I was seated quickly and Van took care of your girl! Cute nails and great service! I will be back :)

I gave up on manicures 10 years ago after getting a horrible job and service at a Nails 4 u location. About 2 years ago a heard of Shellac and I was curios about it, I decided to give Melody Nails a try after a co-worker recommended them. I could not be happier with my choice! excellent service every time. Both Tracy and Ben do a great job, I've never been disappointed, their prices are great and they are so nice and welcoming.

Best nail place in town ❤ I am always super happy when I get my nails done here , they do such an amazing job everytime ???? I have tried other places and there is no better place than here I promise ????

I made a last second appointment at this little shop. It doesn’t look like much from the outside, but the talent inside is incredible.

These are the most beautiful and durable nails I have ever had. She did EXACTLY what I asked for and she went above and beyond. These nails have withheld Vegas, Self-renovating a kitchen, and moving. I will never go anywhere else!!

So disappointing. The main gal can be so rude and then the prices change at random. I used to go to there exclusively and I would like to stay local with my money, but the rudeness and pricing issues make me go to Beaverton. So Sad.