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NAILS BARS

+1 915-996-9499
5929 N Mesa St, El Paso, TX 79912 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About NAILS BARS

NAIL BAR: Strengths and Weaknesses
NAIL BAR is a nail salon that has received a mix of positive and negative comments. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.
Strengths:
1. Excellent customer service: Multiple comments highlight the exceptional customer service provided by the staff at NAIL BAR. Customers appreciate the kind and friendly nature of the receptionist, Alex. This positive customer service experience contributes to the overall satisfaction of the customers.
2. Clean and sanitized: The comment mentions that the place was very clean and sanitized before the services were provided. This demonstrates the focus on hygiene and cleanliness, which is an important factor for customers when choosing a nail salon.
3. Skilled staff: There are positive reviews about the skills of the nail technicians. Customers specifically mention Tiffany for her ability to create beautiful and customized nail designs. This highlights the expertise and artistic talent of the staff at NAIL BAR.
4. Relaxing atmosphere: The Voluspa infused with CBD pedicure is mentioned as relaxing and enjoyable. This suggests that NAIL BAR focuses on creating a calm and soothing environment for customers, contributing to a pleasant experience.
5. Reasonable pricing: The customers believe that the price of services at NAIL BAR is within the range of other locations in the area. This indicates that the salon offers competitive pricing, which can be attractive to customers looking for affordability.
Weaknesses:
1. Inconsistency in service quality: One comment mentions that the customer experienced residue marks due to the clear accent nail being glued to the finger. Another comment mentions that the customer paid for a pedicure but the service was rushed and incomplete. These instances suggest inconsistencies in the quality of service provided, which can be a cause of dissatisfaction for customers.
2. Lack of attention to detail: One comment highlights that even though the service was nice, there was still a significant amount of callus left after the pedicure. This indicates a lack of attention to detail and thoroughness in the services provided.
3. Appointment and timing issues: One customer complains that they had made an appointment for a full-service Mani and Pedi, but arrived to find the place closed. This shows a lack of communication or organization in managing appointments, resulting in inconvenience for the customer.
4. Inability to meet customer's expectations: One customer expresses disappointment in not receiving the desired outcome for their acrylic set, color, and shape. This suggests that the salon may struggle with understanding and executing customer preferences accurately.
In summary, NAIL BAR has several strengths that contribute to its positive reputation, including excellent customer service, a clean and sanitized environment, skilled staff, a relaxing atmosphere, and reasonable pricing. However, there are also weaknesses that need to be addressed, including inconsistency in service quality, lack of attention to detail, appointment and timing issues, and difficulties in meeting customer expectations. By addressing these weaknesses, NAIL BAR can further enhance its strengths and improve customer satisfaction.


Best TL Reviews

Excellent customer service. Price is in range with other locations around this area. We went for pedicures (gel) and manicures. We tried the voluspa infused with cbd pedicure and it was relaxing. My friend and I had a great time and will certainly be back. The place was very clean and sanitized before our services. We did see some customers with margaritas and wine.
I absolutely love this Nail Bar. From the fullsets I get done by Tiffany, to the pedicures done by Maria. Im a regular here and I can say the staff here is probably one of the best, if not the best! The receptionist Alex is gracious, kind and friendly. She’s attentive by making sure I’m booked with my favorite nail techs and makes me my favorite pina coladas. Tina does a great job whenever I need to be waxed, she does it all.
The pictures are the fullsets done by Tiffany! She is amazing. She can do anything. If you go in unsure of what you want she’ll make sure you leave with a smile. She truly is an artist.
Receptionist.
Me and my friend had an awesome experience there, really love how my nails turned out. The only bad thing was, with the clear accent nail, my finger was also glued to the nail so you can see the residue mark through the clear.. other than that it was awesome ????
She was very nice she still left a lot of callus for the price I paid. Expect better.
The pedicure were less than 20 minutes. Was rushed and Pedicure was not worth 45 dollars, did not complete the whole pedicure - no massage or detail to it. The lady cut my toe, and then lied and blamed me for it. Awful place, I wouldn’t waste my time not money!
Terrible service,I called to make an appointment for full service Mani and Pedi.I show up on time and the place was closed!
What I asked for and what I got????????????????
I literally said I wanted a new acrylic set, new color and a new shape and this is what I got.
I love this place. Everyone was friendly. Lee help me out and he did an amazing job! He couldn't recreate what I found in Pinterest, but he improvised and I loved what he did! I will be definitely be coming back

Place Pictures

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NAILS BARS Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location