S&N Nails &Spa

+1 586-558-4006

25433 Van Dyke Ave, Center Line, MI 48015 United States of America

Open Today: -

Quick Facts About S&N Nails &Spa

Strengths:

1. Convenient Location: The salon is close by where the customer lives, making it convenient and easily accessible.

2. Talented Nail Technician: The customer has found a nail technician at the salon who does exceptional work and satisfies their preferences. This indicates that the salon has skilled and proficient staff members.

3. Cleanliness: The salon is reported to be clean for the most part, which is essential for maintaining a professional and hygienic environment.

4. Variety of Colors: The salon offers a wide range of colors for nail polish, specifically mentioning a larger variety of chrome polishes. This variety can attract customers who are looking for unique or trendy nail polish options.

5. Competitive Pricing: Despite the customer's comment about the prices being high compared to other shops, other customers mention that the prices at this salon are great. This suggests that the pricing may vary depending on the service requested or the day of the visit, indicating that the salon offers competitive pricing options.

Weaknesses:

1. Unprofessional Behavior: Several comments mention instances of unprofessional behavior from the male staff members, including disrespect and rudeness towards customers. This kind of behavior can create a negative atmosphere and drive customers away.

2. High Prices: While some customers find the prices to be great, there are instances where customers feel that the prices are too high compared to other salons. This can deter potential customers who are price-sensitive or looking for more affordable options.

3. Inconsistent Service: One customer mentions that if their preferred nail technician is not available, they would not get their nails done. This suggests that the quality or satisfaction of the service may vary depending on the nail technician, which can be a drawback for customers who value consistency.

4. Overcharging: A customer expresses dissatisfaction with being overcharged for their services. This indicates a lack of transparency and raises concerns about the salon's pricing practices.

5. Decline in Service Quality: One long-time customer mentions that the service and environment of the salon have declined over time. This suggests that there may be a lack of consistent standards or a decrease in the salon's overall quality.

6. Inadequate Application of Chrome Polish: A customer complains about the poor application of chrome polish, resulting in chipping only two days after the service. This indicates a lack of attention to detail and proper skill in applying specialty nail polish options.

7. Rushed and Inconsistent Service: Another comment mentions that the salon tends to rush the service and tries to upsell gel instead of following the customer's preference for acrylic. This suggests a lack of attention and inconsistency in adhering to customer requests.

8. Subpar Nail Designs: A customer criticizes the nail designs offered by the salon, describing them as "garbage." This indicates a lack of creativity or expertise in nail art, which may disappoint customers seeking unique and well-executed designs.

In conclusion, S&N Nails & Spa has several strengths, including its convenient location, talented nail technicians, cleanliness, a variety of colors, and competitive pricing. However, the salon faces weaknesses such as unprofessional behavior, high prices according to some customers, inconsistent service quality, overcharging, and issues with nail polish application and designs. These weaknesses can affect customer satisfaction and retention, indicating areas for improvement for the salon.

Best TL Reviews

Sooo here are my thoughts...I get my nails done at this place because it's close by where I live.. I also like one nail tech who works there. The women are nice but the man can be very unprofessional a lot of times. I have personally seen them disrespect customers by talking to them rudely multiple times. If the girl I usually go to is not there I will not get my nails done. Although I love the girl who does my nails, I may have to find another shop soon because because their prices are are very high compared to other shops I feel. I'm only willing to pay the prices that I have been paying because I really like the nail techs work that she does and again they are close by where I live.... I paid $100 for the set that I got today which I know for a fact I could have paid cheaper somewhere else. I'm sad about finding somewhere else to go but I am also tired of spending a $100 just on nails every time I come to this shop. As far as cleanliness, they keep it pretty clean for the most part. I hope this helps somebody.

Pedicure w Shellac . Charged $30 for Pedicure Extra $20 for Shellac

Full Set ( I asked for Acrylic ) w clear coat . Charged $55.00

$1.00 fee for using a credit card

In all, I was charged 106.00 for pedi / full set + tip

On Tuesday 2/1/2022 @ 5 pm

At any rate, I am upset by what this company calls service. The pedicure was less than average, but I can live with that. As she proceeded to do my nails just before closing time, the nail techs that sit in the front of this establishment, were disrespectful, loud and unprofessional.

I will say I started going to this company upon their opening. It was clean , quiet and a place I chose to relax from my everyday. I am also a Centerline resident so it was convenient. Upon enjoying this place , my daughter and two sisters / friend came to them as well. Sad to see the decline.

As I told there manager, while he repaired a nail after I returned. He too, was way off. Accused me of going elsewhere. I showed my receipt he said he would review the tapes.

Took way to much time on this matter . Overcharged, Disrespected and Sad .They made good money off of me that evening, in return lost four customers.

Pay Attention, this is a treat and a service to all of us. Let’s make sure we are all respected as we do reciprocate for it. Looking forward to finding a new relaxing place that was once here.

Terrible service!!!!! I've been getting Crome nails polish for years and its never chipped 2 days after application (2nd time) . I only came here because they have a bigger variety of colors. I went back to get my nails re-polished and was told no! After spending 60 plus tip 65 dollars getting my nails done 2 days prior. I was told Crome polish comes off easy. It never came of easy anywhere else.. If you can't apply it properly STOP offering it to your customers... I'll never go back here again. Service is horrible and my nails look terrible. I started to cut up when she told me "no" especially when I always would tipped Tom 15, 20 dollars every time he did my nails (he's not there right now so I had to settle for less) I didn't feel like wasting the energy, Beside my birthday was yesterday and it was amazing! Hopefully they learn how to properly apply crome polish or stop offering it so the next customer don't waste time or money.

I have been getting my nails done here since they opened... I will probably continue going here forever the prices are great. And the techs are even better.

I love this place ????

I have been going for 2 years

Happy customer ????????????????

Been going here for over a year an the workers are very nice and they do a great job on my nails ???? and toes also love the way they do my eye brows

Number 8 station used to be great. I guess he left. Either way it goes they are trash now! Your nails will lift within 2 days. They do a rush job. Try to up sell you gel even when you say acrylic. Make up their own prices as they go. How do you charge me $40 for a full set and try to charge me the same for a fill-in for the same exact thing?! Cut my toe real bad when I got a pedicure and just smiled. Don’t waste your time or money. They charge outrageous amounts for any type of nail are and it’s garbage designs at that. I would give zero stars if I could.

They do not play. Up to date nails and fast. All the latest trends. Make sure you call for an appointment because they are busy. TAI and DANNY are the best nail techs ever. Ask for them.