Fashion Nails 2

+1 616-530-5804

5316 Clyde Park Ave SW # K, Wyoming, MI 49509 United States of America

Open Today: Closed

Quick Facts About Fashion Nails 2

Fashion Nails 2 Place has several strengths based on the comments provided. Firstly, the workers are described as friendly, which contributes to a positive atmosphere and makes customers feel comfortable and welcomed. This is an important strength as good customer service can significantly enhance the overall experience.

Another strength highlighted in the comments is the expertise of the nail technicians, particularly Ann and Lanie. They are both praised for their skill and attention to detail. This suggests that the salon has employees who are experienced and knowledgeable, which is crucial for providing high-quality nail services.

Customers also appreciate the individualized attention they receive. For example, one commenter mentions that Ann takes her time during pedicures and ensures a thorough job. This personalized service indicates that the salon values the satisfaction of its customers and is willing to invest time and effort to meet their needs.

The salon's flexibility is also commended. One customer mentions that the employees stayed late to accommodate her husband's pedicure after he got off work late. This shows a commitment to customer service and a willingness to go above and beyond to meet their clients' needs.

Furthermore, Fashion Nails 2 Place is recognized as the best nail salon in Kent County by one commenter. This suggests that the salon has built a strong reputation and has a loyal customer base who are satisfied with their services. This is a significant strength as positive word-of-mouth can attract new customers and contribute to the salon's success.

Despite these strengths, there are also some weaknesses highlighted in the comments. One customer mentions a rushed pedicure where the technician did not properly tame cuticles and left shellac on their skin. This indicates a lack of attention to detail and suggests that there may be inconsistencies in the quality of service provided by the salon.

Additionally, another commenter mentions staff rudeness. The employee answered a phone call during a pedicure and was dismissive when the client requested a different type of pedicure. This displays unprofessional behavior and a lack of customer focus, which can drive customers away and harm the salon's reputation.

It is also concerning that the owner of the salon did not engage with the customer during the service and was instead talking to another employee. This lack of interaction and attention suggests a lack of professionalism and may contribute to a negative customer experience.

Overall, Fashion Nails 2 Place has strengths in terms of friendly staff, skilled technicians, personalized service, flexibility, and a good reputation. However, there are weaknesses in inconsistent service quality, staff rudeness, and lack of professionalism. Addressing these weaknesses is crucial for the salon to ensure customer satisfaction and maintain a positive reputation in the industry.

Best TL Reviews

The workers are really friendly I really recommend going they they have really good options

It was really nice to be the only customer at the time of my pedicure. Ann is the best. Hands Down! She takes her time and I appreciate her for that. I've been coming to her for the last 4 yrs. I won't go Anywhere else for a pedicure.

I went to this location for the second time in years and my pedicure was a rush job. There was shellac on my skin. My cuticles weren't tamed properly. All in all they rushed and didn't do a good job. I just okayed paid and left for my vacation on a I'll never return here again note!!

Staff was rude kept answering the phone while doing my pedicure.. My mom stated we wanted a regular pedicure but I had wanted to look at different ones and the lady was rude as if she didn't want to change it. I only stayed because this is where my mom normally comes. I will not be back again. Second time I have had bad service here. I found out after we left that the owner did my pedicure and I couldn't believe it because not once did she speak and she kept talking to other lady. So sad that an owner would act like this. I would not recommend this place.

1st time visit and I will go back. Lanie did an awesome job on my nails!! She definitely knows her stuff. Took extra time to make sure my already damaged nails were healthy enough to add tips too, and then extra time to shape them perfectly. Lanie if you see this Thanks!! Seeya in 2 weeks.

The BEST nail salon in Kent County! They always treat me with respect. Every time they remind me to come in more often to get my pedicures???? but my feet feel fabulous when I leave Fashion Nails II. Thanks! ????

Lani and her team do an exceptional job on our nails and feet. The friendly staff are amazing at treating you the best. They helped my 3 daughters, my husband and i get dolled up for our tripnto hawaii. They even stayed open late so my husband could get a pedicure after he got out of work late. Returned 3 weeks later and received even more great service. I won't be going anywhere else. Thanks again lani.

Lannie always does a great job and it’s a good price. I’ve gone to other places and paid way more for much worse service. Always friendly and professional. If you go ask for Lannie and she will do a fabulous job.