Quick Facts About Friendly Nails
Friendly Nails place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Friendly and Nice Staff: Several comments mentioned that the staff at Friendly Nails place were friendly and nice. This indicates that they provide good customer service and create a welcoming atmosphere.
2. Great Service: One comment specifically mentioned "Great service" at Friendly Nails place, implying that they excel in providing satisfactory service to their customers.
3. Positive Customer Experience: Many comments attest to the positive experiences that customers have had at Friendly Nails place in the past. They mention being happy with their nails and expressing a willingness to return.
Weaknesses:
1. Pricing and Transparency: Multiple comments express frustration with the pricing at Friendly Nails place. One customer mentioned that the menu was not up to date, leading to a surprise price increase for their manicure and gel polish. Another comment mentioned being charged an exorbitant $40 for a gel pedicure, which they considered to be too expensive. This indicates a lack of transparency regarding pricing and might make customers hesitant to return.
2. Outdated and Unclean Environment: One comment states that the salon had stained old carpets and fold-up entryway chairs, creating a negative impression of the cleanliness and overall ambiance of the place. This weakness might deter new customers or cause regular customers to reconsider their choice.
3. Inconsistent Quality: A few comments highlight issues with the quality of services provided at Friendly Nails place. One customer complained about not receiving the desired nail filing and foot treatment during their pedicure. Another customer mentioned that the polish started falling off shortly after leaving. These inconsistencies in service quality can have a negative impact on customer satisfaction and loyalty.
4. Poor Communication: One comment mentioned that the staff at Friendly Nails place were talking to each other in their language instead of engaging with the customers. This lack of communication might make customers feel ignored or left out, resulting in a negative experience.
5. Overpricing: A customer felt that they were overcharged for a pedicure and manicure, stating that $70 was too high a price for those services. This suggests that Friendly Nails place may be perceived as overpricing their services compared to their competitors in the area.
6. Lack of Professionalism: A comment made by an aspiring cosmetology student mentioned that when they inquired about an externship, they were met with eye-rolling and dismissive behavior from a male staff member. This lack of professionalism can leave a lasting negative impression on potential customers.
In conclusion, while Friendly Nails place has some strengths such as friendly staff and positive customer experiences, there are several weaknesses that need to be addressed. These weaknesses include pricing and transparency issues, an outdated and unclean environment, inconsistent service quality, poor communication, overpricing, and a lack of professionalism. By addressing these weaknesses, Friendly Nails place can improve its overall reputation and attract more satisfied customers.
Best TL Reviews
I'm really unimpressed by this salon. I was in a hurry to get a quick manicure and it turned into a price battle. The menu is not up to date apparently. This is frustrating because I thought I would be able to get a manicure and gel polish for $24.99 not $38.00. Had it not been for a very kind lady that offered to give me $10.00 towards my manicure I would have walked right out. Beware of the menu if you do come here and know that you'll end up paying more than what is listed. I guess I got a deluxe manicure but with stained old carpets and fold up entryway chairs I think I'll take a rain check for next time.
They charged my daughter 40 dollars for gel pedicure. Never have I had to pay that price for a pedicure. Maybe that price for a manicure and pedicure but never just for a Pedi. This place is extremely pricey and looks dirty inside. I would not suggest going here at all..
He charged me 30$ for a basic pedicure, im not sure if it it went higher or not but unbelievable price should of just gotten a gel pedicure at that point????
They didn't put lotion on my feet and they didn't have paint them right
11/18/22 I used to love this place, 5 stars. I went today and the girls didn't talk to us, but they were talking in there language to each other. The girl that was doing mine did not file my nails down, get ingrown nails or file the bottom of my feet the way they use to. I was very unhappy and for $28.00 for basic pedicure I expected better. It was more like a $12.00 pedicure and then my polish started falling off. ????
Went in looking for an externship because I am a current cosmology student. The male I talked to rolled his eyes chuckled and told me no.
Great service ???? such a friendly place
Absolutely loved it could price Great nails I'll be back
Hi! I just went today. They were so friendly and all nice, but they charge me 70 DOLLARS for a pedicure and a manicure. I think this is sooo over price. Let’s see how much they last ????????
Pedicure was standard, nothing fancy .. had to walk barefoot to the manicure station! Yuk! No little pedicure flip flops??
Asked for gel nails, on my natural nails, reminded 2x - no fake nails- she tried to put them on anyway. At this point I should have left, but ..
The 'gel' polish lasted 2 days before it started cracking and peeling.
So many better options in the area.
I, for one, will not be back.
Place Pictures
Friendly Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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