Top Beauty

+1 864-707-5335

1450 W O. Ezell Blvd #300, Spartanburg, SC 29301 United States of America

Open Today: -

Quick Facts About Top Beauty

Top Beauty place is a beauty supply store that offers a great selection of beauty products, including hair, skin, nails, and even clothes. Customers appreciate the wide range of choices available at the store and the convenience of its operating hours. However, several negative comments have been made about the store, specifically regarding the quality of the products and an issue with pricing discrepancies.

One major strength of Top Beauty place is the wide selection of products available. Customers mention that the store carries a variety of hair products, powders for nails, and even clothes. This selection allows customers to find everything they need in one place, saving them time and effort. In addition, the store's size is mentioned as impressive, with customers describing it as big and having everything they needed for their beauty needs. This suggests that the store has managed to cater to a range of customers with different preferences and needs.

Another strength of the store is the convenience it offers in terms of operating hours. Customers mentioned that the store is open later than other stores in the area, allowing them to visit after work or appointments. This shows that the store recognizes the importance of accommodating customers' schedules and making their shopping experience more convenient. The availability of late hours also sets Top Beauty place apart from competitors, attracting customers who value flexibility and accessibility.

Customer service is also noted as a strength of the store. Positive comments about the customer service suggest that the staff is friendly, helpful, and attentive to customers' needs. This is essential in a retail environment, as good customer service encourages customers to return and makes their shopping experience more enjoyable. The fact that customers are willing to overlook issues with the store and continue shopping there shows that they value the positive interactions they have had with the staff.

However, the store has received some negative feedback regarding the quality of its products. One customer mentions that the products are cheap and from China, suggesting that they may not be of the best quality. This comment could potentially discourage customers who prioritize quality from shopping at Top Beauty place. It would be beneficial for the store to address this concern by ensuring that they carry a range of high-quality products and clearly labeling the origin of the products to provide transparency to customers.

Another weakness highlighted in a comment is a pricing discrepancy issue. A customer claims to have been overcharged for a pack of hair and had to go through several rounds of discussion with the staff in order to receive a refund. This negative experience suggests a lack of attention to detail in terms of pricing and the need for improved communication between staff members. The store should emphasize the importance of accurate pricing and ensure that staff members are well trained in handling pricing discrepancies to avoid similar incidents in the future.

In conclusion, Top Beauty place has several strengths, including a wide selection of products, convenient operating hours, and good customer service. These strengths contribute to a positive shopping experience for many customers. However, the store should address concerns about the quality of its products and ensure accurate pricing to improve overall customer satisfaction. By addressing these weaknesses, Top Beauty place can enhance its reputation and attract more customers.

Best TL Reviews

My daughter is obsessed with this store we go every week cause she is always changing her hairstyle. She Love to model and is always in the camera. Someone please make her a hair ambassador????????

Really Great Beauty Supply Store,

The selection is amazing and the customer service, as well. There are so many choices and there is always a good selection. The hours are a plus, also. I had a late appointment and needed to stop by a store after 7. This was one of the only stores still open...and Walmart just wouldn't do. I appreciate that.

When we are in town, we will return. This is one of my daughter's favorite stores because of the selection of powders for nails. She has recently begun working on her own nails.

I did previously have a small issue with a receipt that had a different price than the what the item was priced. I have gotten over it and have been back twice since then so I lied. I apologize and I'm sorry if it negatively impacted your business in any way. I was given the option to not purchase the item and didn't take it. I understand that there are discrepancies sometimes and I am more understanding.

The selection, hours and service are win for this location. If you're in town, you should definitely check them out.

A lot of stuff but cheap quality products from China. I wouldn’t shop here

If you need good quality hair product and don't want to wait on online ordering this is the place to shop. Hair, skin, and nail products. even clothes.

Prices are good. Enjoyed the ambiance of shopping for my beauty products.

WILL NOT BE RETURNING OR TO OTHER LOCATION ON ASHEVILLE HWY

CHECK YOUR RECEIPTS. WAS CHEATED OUT OF $$$!!!

The pack of hair had two price tags on it, one for $4.99 and one for $2.49. I was purchasing 5 packs. When I reached the register the total was $26 , I told him I thought the hair on sale for ….he said “yes it’s 5 for $25. “Now at the time I was having a important phone conversation, so I couldn’t really process everything he said. When I got to the car…read the receipt, checked the packs of hair and saw I was CHEATED out of my $$. The hair in fact was $2.49

When I confronted him, he lied in my face again about the price and I had to go back and forth with him SEVERAL times before he refunded me my money! WILL

NEVER BE BACK !!

Love love love this hair store trust me when I say you will find what you need want and more

This place was wonderful I give you guys five stars the store was so big they had every wig piece of hair everything I needed for my entire body and for me to look great I love the place can't wait to go back and buy some more stuff