Quick Facts About Jasmine Beauty Supply
Jasmine Beauty Supply seems to have a mix of positive and negative feedback from customers. Let's break down the strengths and weaknesses based on the comments provided:
Strengths:
1. Wide Selection: Multiple customers mention that Jasmine Beauty Supply has a large variety of products, including nail polish, nail stickers, gel polish, and more. This suggests that the store carries a comprehensive range of beauty supplies, catering to different customer needs.
2. Affordable Prices: According to one comment, the store offers competitive prices, making it cheaper than other places. This affordability is particularly highlighted with the purchase of multiple nail polishes for only $15. It's a strength if the store consistently offers low prices.
3. Welcoming Owner: The owner is praised for being welcoming and providing great recommendations on products. This suggests that customers feel comfortable seeking assistance and advice from the owner. Friendly and knowledgeable customer service can create a positive shopping experience.
Weaknesses:
1. Racism Allegation: A customer expressed dissatisfaction with the store, vowing never to return and preferring to shop online elsewhere in order to avoid racism. This suggests that there may have been an incident or perception of racism at the shop, which is a significant weakness and a serious concern that needs to be addressed.
2. Inconsistent Opening Hours: One comment mentions waiting for two hours outside the store because it did not open at the stated time of 9 am. Inconsistent opening hours can frustrate customers and make them question reliability. The store should ensure that its posted hours are accurate and adhered to.
3. Lack of Assistance: A customer mentioned not receiving any assistance during their visit, despite spending over an hour in the store. This suggests a lack of attentive customer service, which can impact the overall satisfaction of patrons. Store staff should be trained to offer assistance and answer customers' questions.
4. Overcharging: Another customer mentioned being overcharged for a few items by the cashier. This indicates a problem with accurate pricing and a lack of attention to detail during the checkout process. Such errors can erode customer trust and confidence in the store.
5. Misleading Prices: The same customer also mentioned that some prices on bundled items were misleading, suggesting a lack of transparency in pricing. Clear and accurate price marking is essential to avoid customer confusion or frustration.
Based on the provided comments, Jasmine Beauty Supply has strengths in its wide selection of products, affordability, and the welcoming nature of the owner. However, it also has weaknesses in the form of alleged racism, inconsistent opening hours, lack of assistance, overcharging, and misleading prices. To improve, the store could address these weaknesses by implementing measures such as sensitivity training for staff, ensuring accurate opening hours, providing attentive customer service, improving pricing transparency, and conducting thorough price checks during checkout. By addressing these issues and capitalizing on its strengths, Jasmine Beauty Supply can enhance customer satisfaction, loyalty, and overall success.
Best TL Reviews
My go to beauty supply shop, especially for beautiful nail polish. I love OPI and they have a great selection at nice prices. The owner is very welcoming and has great recommendations on products.
Never coming back
Shopping online elsewhere, don’t have to worry about racism
And to the owner; no it was not morning when I stopped by. But don’t worry I won’t be coming back EVER
The employees were very nice. I got a bunch of nail stickers, gel polish, etc.
They have EVERYTHING you can imagine, so many options! Way cheaper than any other place. I bought all of these nail polishes for $15. Will definitely go back
Sign on the door states the open at 9am waited two hours before just going home.
Great People, Miss Jasmine is such a beautiful woman. Great Customer Service! Cat Eyes
Nice place! I can find everything to do my acrylic nails ???? but if you don't have a beauty license the price increases a little bit.
I must have been there on an "off" day. Not sure if I'll ever go back, it was my first time there. Decided to leave a review because I'm searching for other local beauty supply stores. I wasn't offered any assistance at all though spending an hour+ in the store. The cashier (young girl) overcharged me for a few things. A lot of the product isn't price marked, so I was a little surprised at checkout, and some of the prices are a little misleading for bundled items.
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Jasmine Beauty Supply Info
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Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | Closed |
Sunday | 09:00 AM - 05:00 PM |
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15. Fade N Up