KD Century Nails

+1 301-735-7705

4913 Suitland Rd, Hillcrest Heights, MD 20746 United States of America

Open Today: -

Quick Facts About KD Century Nails

KD Century Nails place, based on the comments provided, has several strengths and weaknesses that can be assessed.

Strengths:

1. Skilled Nail Technicians: Multiple comments praise the nail technicians, particularly Mimi and Daniel, for their excellent work. They are said to be professional, take their time, and pay attention to detail. This indicates that the salon has talented staff members who can deliver high-quality nail services.

2. Friendly and Polite Staff: Several customers mention that the staff members, particularly Daniel, are friendly, polite, and have a good sense of humor. This creates a welcoming and comfortable atmosphere for customers, making them feel valued and appreciated.

3. Clean and Well-Maintained Facility: Customers consistently mention that the salon is clean and well-kept. A clean and hygienic environment is crucial for a nail salon to gain and maintain customer trust.

4. Attention to Customer Satisfaction: The salon appears to prioritize customer satisfaction, as mentioned by one customer who states that they take time to ensure the work is done properly. This shows an understanding of the importance of meeting and exceeding customer expectations.

5. Skill in Gel Pedicures: One customer specifically notes that the pedicure experience at KD Century Nails is excellent, leaving their feet feeling baby soft. This indicates that the salon has expertise in providing pedicure services, particularly gel pedicures.

Weaknesses:

1. Rushed Service: One negative comment suggests that the nail technicians are in a hurry to finish customers' nails and move on to the next appointment. This can lead to mistakes and unsatisfactory results.

2. Mistakes and Inconsistent Quality: Several customers mention specific instances where the nail technicians made mistakes, such as forgetting to apply a topcoat or not filing down fill-ins properly. These mistakes demonstrate a lack of attention to detail and consistency in delivering high-quality services.

3. Negative Attitude and Complaints: One customer mentions that a male nail technician at the salon is constantly complaining, which can create a negative and uncomfortable atmosphere for both customers and staff. This indicates a lack of professionalism and customer-centric approach.

4. Lack of Topcoat on Gel Pedicure: One customer mentions that their gel pedicure was not properly finished as the topcoat was forgotten. This suggests a lack of thoroughness and attention to detail during the service.

5. Lack of Warning or Explanation: One customer advises others to "beware" without providing further details or reasons. While this comment does not provide specific information, it indicates that not all customers have had a positive experience at the salon.

In conclusion, KD Century Nails has strengths in terms of skilled technicians, a friendly staff, a clean facility, attention to customer satisfaction, and expertise in gel pedicures. However, they have weaknesses in terms of rushed service, mistakes, inconsistent quality, negative attitudes, and lack of thoroughness. These weaknesses can potentially impact the overall customer experience and reputation of the salon.

Best TL Reviews

Mimi has done it again! Took and idea and brought it to life for me! Thank you to Mimi for always taking care of my nails. ????

*UPDATE* Adding more photos. I love the way Mimi does my nails!

10/10/22 adding more photos!

Daniel did an amazing job on my nails! This was my first time coming to this nail shop and I will definitely be back! He also has a nice sense of humor!

Daniel was very nice and polite, he did an awesome and amazing job on my nails, he’s very kind and friendly. Thanks Sexy Dan ????

This was my first visit at KD Century nails and Mia did a great job. She was friendly and very professional. The ship was clean and the energy in there was great!

I will defiantly be back.

Second time. And for me to come back i have too like your work. I have a nail girl I go to for 8+ years. Having a family function I needed my nails done. They did excellent work. The facility is clean, pedicure is like heaven. Your feet feel baby soft and every corner is painted. My gel don’t peel of my toes. My nails came out better than expected. Daniel took a pic and added his own spin. When I am in between appointments I will go back again and again. Thank You for a great service. They are funny, professional, and quick enough where they take time to ensure your work is done.????

I so love this place and my nails!!! Daniel is great

My new nail tech Mr.Daniel is awesome!!! Hands down!!! He takes his craft seriously, takes his time never rushes, and does it with precision. ✊????

Horrible customer service. The Nail Tech's are so in a hurry to get you done so they can move on to the next customer, they make mistakes, and mess up your nails and feet.

The one nail tech forgot to put the top coat on my Gel Pedicure, another tech didn't file down my fill in enough and my nails were bulky and uneven. There's a male nail tech that sits in the front of the salon, where you enter. He complains about everything, the entire time customers sit in his seat.

All I have to say is beware.