Quick Facts About New Cuts
New Cuts place has its strengths and weaknesses based on the comments provided. Let's analyze them to get a comprehensive understanding.
Strengths:
1. Excellent customer service: Some customers mentioned that the staff at New Cuts place provided excellent customer service. They were friendly, helpful, and accommodating.
2. Affordable prices: Many customers appreciated the affordable prices at New Cuts place. It was mentioned that the haircut prices were cheap compared to other places in the area.
3. Good haircuts: Several customers commented on receiving satisfactory haircuts at New Cuts place. They mentioned that the stylists cut their hair exactly as requested and were skilled at their work.
4. Quick service: It was noted that the wait time for haircuts was relatively short. The presence of multiple stylists ensured that the queue moved quickly and customers didn't have to wait for long.
5. Accessibility and parking: One customer mentioned that New Cuts place had parking available at the back, making it convenient for customers. The location was accessible from the backside as well.
6. Personal attention and care: A customer praised the personalized attention and care they received at New Cuts place. They mentioned that the stylists took good care of their hair and provided professional haircuts.
7. Friendly and enjoyable atmosphere: Some customers appreciated the friendly and humorous nature of the staff at New Cuts place. They found the conversations with the stylists to be enjoyable and mentioned having a great time during their visits.
Weaknesses:
1. Rude behavior during waxing: A customer had a terrible experience during a leg and bikini waxing session. The person performing the waxing was extremely rude, making disrespectful comments about the customer's legs. Additionally, the wax room was described as unhygienic, with personal belongings and food items scattered around.
2. Lax hygiene practices: It was mentioned that the person performing the waxing dropped the wooden stick on the ground and continued to use it without proper sanitization. This highlights a lack of hygiene practices in the salon.
3. Inconsistent pricing and lack of transparency: One customer mentioned that the prices at New Cuts place were not clearly listed, and there seemed to be inconsistency in pricing as well. Additionally, a stylist requested a higher tip, which may indicate poor professionalism.
4. Limited interior and lack of information: A customer commented on the need for improvement in the salon's interior. They also mentioned that information about waiting times was not readily available, making it difficult for customers to plan their visits.
5. Unpleasant experience with haircut: A customer shared a picture of their child's haircut which seemed to be poorly done. This indicates a lack of quality control and attention to detail.
In conclusion, while New Cuts place has strengths such as excellent customer service, affordable prices, and quick service, it also has weaknesses like rude behavior during waxing, lax hygiene practices, inconsistency in pricing, and occasional poor haircuts. These aspects should be taken into consideration when evaluating the salon.
Best TL Reviews
Used to come here for haircuts all the time and loved them until I brought my mom here for a leg and bikini wax. The woman waxing her was extremely rude. She passed comments like “your legs are so big, omg your legs are so hairy, too long hair, for you I work hard, your legs use up all my wax” it was extremely rude. In the middle of the waxing, she left to go help another client who was getting hair color, she said she’d be back in 5 minutes. She took 10 minutes to come back and my mom was not wearing pants obviously because it’s a leg wax. It was cold in the room too. The worst wax experience I’ve ever witnessed. Also the wax room was unhygienic - people’s lunch boxes were there, so we’re their jackets and random utensils, a fridge etc. the wax room is a storage room, lunch room and break room.
Last but not the least - she used one wooden stick to apply wax all throughout the session. It once fell on the ground and she picked it up and dipped it in wax like nothing happened.
0 stars
Excellent customer service and their prices are cheap and they cut hair really well, exactly like you ask for. Come on weekdays so it's not so packed. It gets FULL on weekends.
Better haircut than other places we went. And the lady there was quick with a male haircut
Good place to get hair cuts. They allowed us without an appointment..The place was busy, but there were 4 ladies, so the queue was finishing quickly. It had both men and women as customers. We waited for 10 min and then another 10 min for the hair cut. There is parking on the backside and the place is accessible from the back side as well.
ZERO STAR ????
Took my son for haircut 7/30/2022 around noon.
After haircut was done. We came home. My son took shower. After shower we realized that this happened. (Refer to picture)
I've been looking for cheap haircuts in Fremont. The first time I had a haircut here, the cost was $14. And the price recently increased to $15. That's the same price as their neighbors Shiva currently. The interior can be better. They don't have prices listed. Most of the customers are walk-ins, so unless you are there you won't know the waiting time. The haircut was okay, though the person cutting my hair wanted a better tip for ~15 min job.
I love this place..very recomeded they always take care of you Hair cut very profesional..100%recomendable..
I love New Cuts, I’ve been coming here to see Kim since 2016 and I haven’t stopped. They’ve always been wonderful to me and help me look fresh before going out ????
They’re also incredibly funny and wise to talk to you. Always a great time!
New Cuts Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Crowd
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LGBTQ+ friendly
Payments
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Checks
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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