Quick Facts About Best Nails!
Strengths:
1. Beautiful color selection: Many customers have praised the range of colors available at Best Nails! This indicates that the salon offers a wide variety of options for customers to choose from, allowing them to find a shade that they love.
2. Stunning results: Multiple customers have mentioned that their nails turned out great and looked absolutely stunning. This suggests that the nail technicians at Best Nails! are skilled and able to deliver high-quality results.
3. Long-lasting manicures: Some customers have mentioned that their nails lasted a long time, indicating that the salon uses products and techniques that result in manicures with good longevity.
4. Expert pedicurist: Chi has been mentioned as giving the best pedicures at Best Nails! Customers appreciate her massages and the overall quality of her service. This suggests that the salon has experienced and talented staff members.
5. Accommodating and 5-star service: Teresa has been praised for her exceptional service and accommodation of customers' needs. This indicates that the salon values customer satisfaction and aims to provide a positive experience.
Weaknesses:
1. Inconsistent quality: While some customers have had great experiences and were satisfied with the quality of their manicure, others have expressed disappointment and dissatisfaction. This suggests that there may be inconsistency in the skills and methods used by the nail technicians at Best Nails!
2. Rushed service: One customer mentioned feeling rushed during her appointment and ultimately ended up with nails that were not shaped correctly and cuticles that were cut multiple times. This suggests that there may be instances where the nail technicians prioritize speed over delivering a satisfactory outcome.
3. Language barrier: A customer mentioned experiencing a language barrier with her nail technician, which made it difficult for her to communicate her concerns and potentially receive a discount or resolution. This indicates that the salon may need to address potential language barriers to ensure effective communication with customers.
4. Unprofessional behavior: A customer mentioned feeling dismissed and rushed by a nail technician who mentioned having to hurry with her appointment. This behavior can make customers feel undervalued and may contribute to a negative overall experience.
5. Poor quality dip manicure: One customer had a particularly bad experience with a dip manicure, mentioning that it was uneven and lumpy. This suggests that there may be inconsistencies in the skills and techniques of the nail technicians when it comes to certain types of services.
In conclusion, Best Nails! has strengths in its beautiful color selection, stunning results, long-lasting manicures, expert pedicurist, and accommodating service. However, the salon also has weaknesses in terms of inconsistent quality, rushed service, language barriers, unprofessional behavior, and poor quality in certain services. It is important for the salon to address these weaknesses in order to improve the overall customer experience.
Best TL Reviews
Great experience! Beautiful colors and nails turned out great! Love the experience. I got acrylics and gel polish and they look absolutely stunning. Will be coming back in the future.
Went and got my nails done 5 days ago, not even a full week and my gel polish and refill is already chipped as well as my top coat is turning brown! My nails were not filled in appropriately. Looks horrible after a few days, very disappointed.
I LOVE this place! Have been going here for years and never had a bad experience. Until yesterday. I went for a fill and a polish change, like I always do, and I was placed with someone I've never had before nor have ever seen working there and that is the last time I will ever let them place me with her. It is the worst fill I've ever received, my nails look terrible!!! I would have said something and requested some sort of a discount but she happened to be the one checking me out and there was a definite language barrier.
If I could give this place 0 stars I would. I believe the man that helped me was Ben (not sure). I got an acrylic set with tips/gel polish on and was rushed out of his chair within 20 minutes. My nails were not shaped right, thick and he cut my cuticles multiple times. He even said “I gotta hurry with you, next one is here”. It is now 4 days later and my nails are already lifting. Will not be going back to this place.
Darlene is hands down the best for a pedicure. Tommy does awesome acrylic nails. My nails are always so nice and my feet feel great too.
I got the worst dip manicure I've ever gotten in my life, I sat in my car and cried after. I asked her to fix them during and she didn't want to until I was visibly upset, still they are uneven and lumpy
I was in town temporarily and stopped at Best Nails to get a French manicure. Cindy asked if I wanted the dip and I told her no because I had a bad experience where it looked bulky and ugly. She assured me her dip would look beautiful. I put my trust in her and she did a fabulous job! They were very elegant and lasted a long time!
Chi gives the BEST pedicures. I find myself buying the longest pedi just to have her massages! She is phenomenal!
Teresa has done my gel nails for years. She is absolutely the BEST with my gel nails. Always accommodating and gives us the 5 star ⭐️ service!
Best Nails! Info
Amenities
Accessibility
Planning
Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | Closed |
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