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Michelle Nails & Spa

+1 407-498-4049
4239 13th St, St Cloud, FL 34769 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Michelle Nails & Spa

Michelle Nails & Spa has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment. Considering these comments, the strengths and weaknesses of the Michelle Nails & Spa can be analyzed as follows:
Strengths:
1. Fast service: Despite the negative review from one customer who felt rushed during their service, the comment about getting eyebrows threaded in just 5 minutes highlights the efficiency of the establishment.
2. Skilled technicians: Multiple customers mentioned the quality of the eyebrow threading and nail services provided by specific technicians, such as Christine, Michelle, and Vanessa. This indicates that the establishment has skilled staff members who excel in their respective areas of expertise.
3. Positive results: Customers who received services such as pedicures and eyebrow threading were generally satisfied with the results. This suggests that Michelle Nails & Spa can provide effective treatments and achieve desired outcomes for customers.
4. Recommendation by podiatrist: One customer mentioned that even their podiatrist recommended the establishment, specifically for pedicures. This external endorsement strengthens the reputation of the salon and reinforces the quality of their services.
Weaknesses:
1. Unappealing ambiance: A customer described the salon as messy and unattractive, comparing it to an "old chop shop" with scattered items. This negative perception of the establishment's environment can deter potential customers who prioritize aesthetics and cleanliness.
2. Lacks modern appeal: Another comment mentioned that the spa should have a more modern and appealing look. This suggests that the establishment may not have kept up with current design trends, which can negatively impact the overall customer experience.
3. Lack of cleanliness: Multiple comments allude to concerns about hygiene practices within the salon. Complaints about dirty tubs for pedicures and lack of proper sanitization indicate that Michelle Nails & Spa may have issues with maintaining a clean and hygienic environment, which can be a significant drawback for customers seeking a sanitary experience.
4. Inconsistent quality: One customer mentioned that the quality of the nail service had declined over time. This indicates that there might be inconsistencies in the services provided by different technicians, which can lead to a lack of trust and dissatisfaction among customers.
5. Lack of transparency on pricing: A review mentioned surprise charges and changes in prices without prior notification. This lack of transparency regarding pricing can create frustration and a sense of untrustworthiness among customers.
In conclusion, while Michelle Nails & Spa has strengths in terms of fast service, skilled technicians, and positive results, there are several weaknesses that need to be addressed. The establishment should focus on improving the ambiance and cleanliness of the salon, ensuring consistent quality across all services, and enhancing transparency in their pricing. Addressing these weaknesses will enhance the overall customer experience and improve the reputation of Michelle Nails & Spa.


Best TL Reviews

I came here today and I do not recommend. This place is not appealing and it look like some old chop shop with items all scattered around. I got my nails done anyways because they were the only one with quick availability. My nails are so hideous, Christine did my nails and finished within 20 minutes without cleaning up around the cuticles. She also did not take her time to file my nails. The entire time while doing my nails, she was devoting her time to her colleague and phone as if I’m not the one paying her. I also received a pedicure where I had to stop them mid service because I was not putting my feet in that dirty tub. I had to request a liner around the tub. Please do not waste your money here.
I go here to get my brows threaded and they do such an amazing job I am extremely pleased. I’ve gone to multiple places throughout Florida to get my eyebrows threaded and this is my favorite. Without even telling the woman who did my brows how I liked them she did them perfectly. I was in and out within 5 minutes.
Great place! Both my husband and I have our pedicure done there. Even our podiatrist
told us to keep going there because our feet are looking great! Worth every penny!!!
Best place for eye brows and nails. My nails lasted 4 weeks long with SNS products. Christine did them. She is the best. And Michelle is the master of eyebrows. Vanessa is also one of the best, Love them. Look at the pics how perfect are my nails.
This salon used to charge $10 to change your toenail polish. It jumped up to 12 and then today I walked in and it was 15. They also just changed it to a mandatory $18 charge on your card unless you pay cash and they didn’t tell me until after they polish my toes. I paid $18 for them to paint my toes. Plus tip in cash. Make sure you’re ready to pay when you go in there. Quality has went down a lot the salon is not very clean anymore… :/ This place used to be good. Do not recommend anymore. I understand prices are going up everywhere but inform customers of changes Before the services begin.
I was assisted as soon as I arrived for my appointment. My nail tech Emmy was so friendly and did a great job with my nail dip.
My gel nails lasted less than a week!!! Seriously! Got them done on Tuesday and by Friday already peeling! Don't waste your money to come here! Also they don't seem to sanitize like they are supposed to!!!!!! Beware
It's a nice place but it should look more modern and more appealing.

Place Pictures

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Michelle Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location