Marlo's Cutting Crew

+1 734-782-0376

25658 Huron River Dr, Flat Rock, MI 48134 United States of America

Open Today: Closed

Quick Facts About Marlo's Cutting Crew

Strengths:

1. Friendly staff: Multiple comments mention the friendly and welcoming nature of the staff at Marlo's Cutting Crew. This creates a positive and comfortable atmosphere for customers.

2. Clean environment: The establishment is praised for its cleanliness. A clean and hygienic environment is important for customers' peace of mind and overall satisfaction.

3. Skilled stylists: Several customers commend the stylists for their skill in delivering the desired results. Comments about nailing specific hair colors and providing satisfactory cuts and styles highlight the expertise of the stylists at Marlo's Cutting Crew.

4. Good customer service: Customers appreciate the attentive and personalized service they receive. The staff is described as making customers feel like they have been coming to the salon for years, demonstrating excellent customer service and building strong relationships with clients.

5. Positive salon atmosphere: Reviewers mention that the atmosphere in the salon is enjoyable and fun. Banter with the stylists and the friendly interactions contribute to a lively and positive environment.

6. Consistency in satisfaction: Multiple customers express satisfaction with their experience at Marlo's Cutting Crew. This consistency in positive feedback suggests that the salon can consistently deliver satisfactory results.

7. Busy schedule: The salon's high demand, as mentioned in one of the comments, reflects the popularity and trust customers have in Marlo's Cutting Crew. A busy schedule is often an indicator of a successful and well-regarded salon.

Weaknesses:

1. Busy schedule: While a busy schedule can be seen as a strength in terms of popularity, it may also pose a challenge in terms of availability for customers. Availability may be limited, and customers may need to plan their appointments well in advance.

2. Limited availability for walk-ins: One customer mentioned that the salon is always booked, suggesting that it might be difficult for walk-in customers to get an appointment without prior planning.

3. Lack of specific stylist availability: In some comments, customers refer to specific stylists who provided excellent service. However, it is unclear if these stylists are always available or if customers may have difficulty booking appointments with their preferred stylist.

4. No mention of pricing: None of the comments provide information about the pricing of services at Marlo's Cutting Crew. This makes it difficult for potential customers to assess whether the salon fits within their budget.

5. Partial focus on hair services: While some positive comments mention specific stylists who also offer other services, such as nail services, it is not clear if Marlo's Cutting Crew is primarily positioned as a full-service salon or if hair services are their primary focus.

In conclusion, Marlo's Cutting Crew possesses several strengths, including a friendly staff, clean environment, skilled stylists, good customer service, positive salon atmosphere, consistency in customer satisfaction, and a busy schedule. However, some potential weaknesses include limited availability for walk-ins, challenges in booking appointments with specific stylists, lack of information about pricing, and uncertain focus on non-hair services.

Best TL Reviews

I am really impressed with this establishment. Very friendly staff, clean environment. Definitely going to make it our family hair cutting place.

I recently asked Jen to give me a very specific color. My hair was so bleached out from the summer sun and it looked very ashy. I wanted a warm brunette color with a hint of copper. She nailed it! Identical to the color swatch I had brought in.

I had such a wonderful experience here. I went to a few other salons for a consultation before choosing this one. They made me feel like I had been coming here for years very warm and friendly. Plus my hair looks great! My artist was Ashley and she really took her time to give me what I wanted. All the stylist do great work. All the women who left were very pleased. I will definitely be back!!!!!

I love this place! Lane is my stylist and she always does an amazing job. Not to mention all the women there are so fun to be around. I enjoy getting my hair done anyway, but the banter is half the fun! You guys are awesome!!

I get my nails done here. Renee is amazing!

Sydney did a great job on my nails. I am the terrible customer whom forgot an appointment. Good atmosphere.

A nice, cute place. The stylist had an appointment & I was going on vacation & wanted my hair trimmed. I had my 4 year old autistic son with me. She was talking to him, playing with him, & all around a friendly person. This place is always booked though, so make sure you call.

Lane did my color,cut and brows. I was very satisfied. Definitely recommend this salon.