Quick Facts About Cool Nail Salon
basis. The service was quick and efficient, and Tiffany was friendly and accommodating. Highly recommend!
The Cool Nail Salon has received a mix of positive and negative comments, providing insights into both its strengths and weaknesses.
One strength mentioned by a customer is that the full sets offered by the salon are always to their liking. This indicates that the salon is able to provide high-quality and satisfactory nail services to their customers. Additionally, another customer mentioned that they love their mani-pedi, indicating that the salon is capable of delivering a great overall experience to customers.
However, there are also some weaknesses highlighted by customers. One customer had a bad experience, which made them deduct a star from their rating. This suggests that the salon may have inconsistencies in the quality of their services, leading to occasional negative customer experiences. Another customer mentioned that the pedicure took longer than expected, and that the owner started serving another customer before completing their service. This indicates a potential issue with time management and prioritization within the salon.
Despite the negative experiences, there are still positive aspects mentioned by customers. Several customers expressed their satisfaction with the staff, mentioning that they are nice and provide excellent customer service. This indicates that the salon has friendly and attentive staff members who prioritize customer satisfaction. Additionally, customers mentioned that the application of artificial nails and nail polish is great, indicating that the salon has skilled nail technicians who deliver high-quality nail services.
However, there are also concerns mentioned by customers regarding the salon's management and customer service. One customer criticized the salon's owner, Tiffany, for being rude and lacking customer service skills. This suggests that there may be issues with the salon's leadership and communication with customers. Another customer mentioned that there is often a long wait time for services, indicating that the salon may be understaffed and unable to handle the demand efficiently.
In terms of pricing, one customer mentioned that paying with cash is cheaper than using a card. This may be a strength for customers who prefer to pay with cash and save some money. However, it is important to note that the exact pricing for different services was not clearly stated in the comments, so it is difficult to fully analyze the salon's pricing strategy and competitiveness.
Overall, the strengths of Cool Nail Salon include the ability to provide satisfying full sets and mani-pedis, as well as friendly and skilled staff members. However, the weaknesses lie in occasional negative experiences, issues with time management and prioritization, and concerns about the owner's customer service skills. Additionally, there may be challenges with wait times and potential understaffing. These aspects should be considered by potential customers in order to make an informed decision about visiting Cool Nail Salon.
Best TL Reviews
Full Sets always are to my liking.
One bad experience thus far (made them lose a star) ….
Went for a full set and pedicure… Pedicure lady is taking her time (yes we all love that)
..but then it becomes 45 mins then an hour
And in the midst of all this in walks another customer for a full set.. (My toes still needed to be painted)
Why does the owner of the shop try to and does start the woman who walks in with a full set?
Nails were not done that day and again full sets are to my liking so I’ve returned
The staff was very nice and I love my mani pedi. I got regular polish on my toes and a fill in and gel polish on my hands.
Awesome people! Keep up a wonderful job Cool nails ???? #happycustomer
Went to get my nails done this past Wednesday at 4:15pm. Very few people at this time. I paid $30 ( + $5 for one design ) for nicely shaped coffin acrylic nails by Tiffany. I wouldn't mind coming back to get almond shaped next time. Be very precise with what shape and color you want. I didn't really think out my vision and I ended up going to another salon to repaint my green nail to red.
Very nice place. Customer service is excellent. Workers make conversation with you and treat you with the utmost respect. They take there time to make sure your nails are nice and the shape is perfect. Precision is great with them. Application of artificial nails and nail polish are very very great. No complaints. Would definitely recommend. TIP: Pay with cash because it’s cheaper. Some of the prices I remember is:
-Eyebrows: Cash $5 Card $7
-Artificial Tips: Cash $25 Card $27
-Manicure: Cash $7 Card $9
-Filling: Cash $15 Card $17
Definitely a place to go to... :)
Today was definitely not a good day with Cool Nails. My only wish is that Tiffany would hurry and come back from her vacation before these people she left running her business are going to make it go out of business. There should be absolutely no reason why I come to the nail salon at 10:00am and not be out at 2:11pm. STILL WAITING! I am furious. Only 3 people working in here and they are moving like snails. People have things to do on a Saturday at that. I will not come back here if Tiffany is not present and that's a FACT!
Tiffany, I believe she is the owner, she is very rude and has a very short dismissive tone when she speaks to customers and there has even been times where she doesn’t even look you in the eye when she speaks to you. She needs a major lesson in customer service. Their work is good but with lack of customer service, how can you expect customers to feel comfortable? - the last observation I made here was that they need more employees. The wait for a simple pedicure or acrylic/gel set is over 2 hours sometimes. Most times she’ll tell you to come back in hours or the next day.
Visiting LI and needed my nails done ASAP. TIffany was amazing and came up with a funky design to match the waves of my vacation. I’m sad I can’t go here on a regular
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Cool Nail Salon Info
Amenities
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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