Quick Facts About Star Nails
Star Nails Place has a mix of positive and negative comments, which reflect the strengths and weaknesses of the business. In order to analyze these comments, we will focus on various aspects such as customer service, quality of work, appointment scheduling, and overall experience.
One of the strengths highlighted by multiple customers is the friendliness of the owners, Ricky and Nancy. Customers appreciate their kindness and the way they go out of their way to accommodate their requests. This positive customer service is reflected in the comments that mention how nice the owners are and how they will do what it takes to fulfill the customers' desires.
Another strength mentioned by some customers is the cleanliness of the facility. They praised the cleanliness and hygiene standards of the salon, indicating that it is well-maintained. This is an important aspect for customers when choosing a nail salon, as hygiene is crucial in order to avoid infections or other health issues.
The quality of work is also emphasized in a few comments. Customers mention that their nails looked great and that there were no issues with clumps or bumps of acrylic powder. This indicates that the technicians at Star Nails Place have the necessary skill and attention to detail to provide a satisfactory service.
However, there are also several weaknesses highlighted by customers. One of the main weaknesses mentioned is the inconsistency in the quality of service provided. While some customers had a positive experience, others were disappointed with the results. The negative comments mention issues such as incorrect nail tips used, inability to fix mistakes, and a lack of attention to important steps in a manicure such as cuticle trimming. This inconsistency in service can create a lack of trust and dissatisfaction among customers.
Appointment scheduling is another weakness highlighted in one of the comments. The customer mentioned that despite making an appointment and specifically requesting punctuality, they were made to wait for 30 minutes. This lack of consideration for customer's time can lead to frustration and may cause customers to seek out other nail salons.
In conclusion, Star Nails Place has both strengths and weaknesses based on customer comments. Some strengths include the friendliness of the owners, the cleanliness of the facility, and the quality of work. However, weaknesses include inconsistencies in service, a lack of attention to detail, and issues with appointment scheduling. These factors should be taken into consideration when deciding whether to visit Star Nails Place.
Best TL Reviews
Ricky and Nancy are the owners and operator’s of this wonderful nail spa. I received the works in the Chamomile Spa treatment by the owner himself! Very happy and my feet are smooth and pretty after a long break! Support small business!!
Sad excuse for a business establishment. Nancy & her husband (the owners) are money hungry & do not do nails well at all. I booked an appointment for a full set with french tips, Nancy used white acrylic tips on my nail so instead of having french TIPS using polish as requested, more that 75% of my nail was complete white. When I asked her to fix it, she claimed she could not. So i instead asked for color polish to cover up the horrendous job since i was short on time. Of course the color fixed nothing so I asked for my money back as the nails looked horrible and nothing like I requested even after “fixing them”. They refused to give a refund. I will be contacting the better business bureau. DO NOT GO HERE UNLESS YOU WANT TO PAY FOR HORRIBLE SERVICE.
They were very nice people but they didn't do a full manicure with cuticle trimming etc...which is the main part of a manicure for me. They basically changed my dip color and they didn't have the color I wanted, nor could they add a sparkle top coat. I also had to file down my tips cuz they weren't even. Oh well. Won't be going back unfortunately.
I had a great experience here! My nails looked great and my tech paid exceptional attention to detail with my acrylics. I have no bumps, clumps of acrylic powder, or anything. Clean and exactly how I wanted them.
This place is awesome. Nancy and Ricky. Are extremely nice and will go out of their way to do what you want. Place is always clean too. Recommended highly
I had an excellent experience at Star Nails! They were very friendly, and the service was great. I will definitely go back!
Like many nail salons, they do a great job and bend over backwards with good customer service. However, if you schedule an appointment, don't be surprised when you get there and see them working on someone else and you are told it will be a 30 min. wait. I had been going there for months, and I made an appt. and specifically asked if they were sure the technician would be on time as I was coming in on my lunch break. I was assured it would be okay. Needless to say I walked out and never went back.
They did a really good on a full set of acrylics for me. Pricing is very fair, facility is quite clean, and staff are quite friendly. I paid 40 for a full set with multiple colors and some bling too.
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Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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