Quick Facts About Jade Nail & Spa
Jade Nail & Spa has received mostly positive reviews highlighting their strengths in terms of nail work quality, pleasant conversation, fast service, adherence to COVID procedures, and friendly staff. Customers have also mentioned the owner, Coco, as being particularly talented in nail art. However, there are a few negative comments that mention issues with design, unprofessional and lumpy nails, and rude customer service.
One of the main strengths of Jade Nail & Spa appears to be the quality of their nail work. Several customers have praised the salon for doing a great job on their nails, with compliments on gel nails, full sets, ombre nails, and overall appearance. This indicates that the staff at Jade Nail & Spa is skilled and capable of delivering satisfactory results to their customers.
The pleasant conversation and friendly staff have also been mentioned by customers as a positive aspect of their experience at Jade Nail & Spa. This indicates that the salon provides a welcoming and comfortable atmosphere for customers, contributing to their overall satisfaction and enjoyment during their visit.
Another strength that has been highlighted is the efficiency and fast service provided by the salon. Customers have mentioned that their nails were done quickly, while still maintaining a conversation. This is an important factor for many customers who value their time and appreciate efficient service without compromising on quality.
Jade Nail & Spa has also received praise for their adherence to COVID procedures and cleanliness. In the current climate, it is crucial for businesses to prioritize safety and hygiene, and the fact that several customers have specifically mentioned this indicates that the salon is taking the necessary precautions to protect their customers.
The presence of a talented nail artist, Coco, who is also mentioned as the owner, is another strength of Jade Nail & Spa. Customers have acknowledged her skills in nail art and recommend relying on her for design. This suggests that Coco's talent and expertise in nail art sets Jade Nail & Spa apart from other salons and adds value to their services.
Despite these strengths, there are some weaknesses that have been mentioned in customer reviews. One customer noted that while the entire staff at Jade Nail & Spa is fine for simple pedicures or manicures, they struggle with nail art and design. This indicates that some of the staff members may not have the same level of skill or expertise in creating intricate nail designs. However, it is worth mentioning that the customer recommends communicating clearly and being specific about design preferences to avoid any issues.
Another weakness that has been mentioned is the unprofessional and lumpy nails that one customer received. The customer expressed disappointment in the quality of the nails and stated that they would not recommend the salon. Furthermore, they mentioned that the staff refused to refund and were disrespectful when contacted about the issue. This suggests that the customer service at Jade Nail & Spa may be lacking in terms of addressing customer concerns and resolving issues in a satisfactory manner.
In addition, another customer mentioned that their daughter's first experience at Jade Nail & Spa for acrylic nails was disappointing. The nails were described as unprofessional, poorly shaped, lumpy, and not smooth. The customer also mentioned that the staff was rude when contacted about the issue and did not offer a refund or a satisfactory solution. This indicates a lack of attention to detail and poor customer service in handling complaints.
In conclusion, Jade Nail & Spa has several strengths including great quality nail work, pleasant conversation, efficient service, adherence to COVID procedures, and a talented nail artist. However, there are weaknesses that have been highlighted in terms of nail art capabilities, unprofessional and lumpy nails, and poor customer service. These weaknesses should be addressed by the salon in order to improve customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
Great quality of nail work. Pleasant conversation. Didn't cut me once. I've gotten lots of compliments on my gel nails. Definitely going back. Wonderful experience.
I had a full set done yesterday by Kevin, and he did so great! I'll be returning, not only do my nails look amazing but he was so fast. Truly impressed. All while maintaining a convo with me. They follow all covid procedures and keep everything changed out/cleaned. Hopefully if your reading these to decide on a place to go, my review can help your decision. ⭐⭐⭐⭐⭐
Very nice people. Had a standard pedicure and the massage was great. Got a full set with ombre and they did a terrific job.
Ive been to this place about 5 times and I love their staff. I think they all do their job very well, but some struggle with doing nail art. But Coco, who i think is the owner, is lovely and very talented. Everyone else working there is decent enough for a simple pedicure or manicure, but they lack in design. I once got a bad design from one of the artists here and Coco offered to fix it for me and we scheduled a time to come back and she made my nails look amazing. I definitely recommend just relying on her when it comes to design, but overall the entire staff is fine. If not, you just have to be very specific and let them know the changes you want immediately so they can alter for you. They cant read your mind, so being vocal is very important.
my nails are not what I asked for it’s not smooth they are unprofessional lumpy and definitely would not recommend. refused to refund, call and they were so disrespectful.
I usually have my eyebrows waxed here and decided to have a mani as well, very impressed with cleanliness, friendliness and how efficient they are, I highly recommend this place to anyone!
I have never had my nails done and my daughter wanted hers done for homecoming. We go there for eyebrow wax and have no issues with that. We had her acrylics done and left. We took a closer look when got home and they look unprofessional. Some are too big for her nails and they arent even shaped well. They are lumpy and not smooth. The color was blue and you can see thru them. I called next day as she didn't want to go to the dance with with them on. She just wanted them off and for me to either paint them or use press ons because they look better. I called and the lady was very rude. She said nails looked fine not fair to go to her dance and then want them off. I said she has not went to her dance yet its tonight and she wanted it to look cute and they do not. She said we reshape but no take off and refund...her nails look fine. Reshaping is not going to help. Very disappointed and will never be back there. This was her 1st nail salon experience so very sad she won't trust others.
Very beautiful salon. The man did a great job on my nails. He was very kind. Price was reasonable also.
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Jade Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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