Quick Facts About AB BARBER SHOP AND SALON
AB Barber Shop and Salon has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the establishment, we will examine the comments provided.
One recurring theme in the positive comments is the skill and professionalism of Benjamin, a barber who consistently delivers excellent haircuts. Customers appreciate his attention to detail and the quality of his work. This indicates that AB Barber Shop and Salon has skilled barbers who can provide satisfactory services to their clients.
Another strength mentioned by customers is the cleanliness of the shop and the professionalism of the staff. This is an important aspect for many customers who value a clean and well-maintained environment. By keeping their shop clean and having professional staff, AB Barber Shop and Salon instills trust and confidence in their customers.
Additionally, the positive reviews indicate that customers had an overall pleasant experience at AB Barber Shop and Salon. They found the staff to be kind and professional, creating a welcoming atmosphere that makes customers feel comfortable and satisfied. This shows that the establishment values customer service and strives to provide a positive experience to their clients.
On the other hand, there are some weaknesses highlighted in the negative comments. One customer reported disappointment in the new staff, describing their haircut as patchy and poorly faded. This suggests that there might be inconsistencies in the quality of service provided by different staff members. This can be a weakness for AB Barber Shop and Salon as it may lead to customer dissatisfaction and a potential loss of business.
One negative comment also mentioned a bad experience with the shop's closing time. The customer arrived near closing time and was denied service without any explanation or apology. This lack of communication and customer consideration can reflect poorly on the establishment and may result in potential customers being deterred from visiting.
Another weakness highlighted in a negative review is related to the nail services provided at the salon. Over time, the quality of the nails deteriorated and the nail technician, Nalelly, exhibited unprofessional behavior such as lateness and last-minute cancellations. These issues imply a decline in the standard of service and unprofessional conduct, which can negatively impact the reputation of AB Barber Shop and Salon.
In conclusion, AB Barber Shop and Salon has several strengths, including skilled and professional barbers, a clean shop, and a focus on customer service. However, there are weaknesses to address, such as inconsistencies in service quality among staff members and issues with the nail services provided. By addressing these weaknesses, AB Barber Shop and Salon can work towards improving customer satisfaction and maintaining a reputable image in the industry.
Best TL Reviews
Recommend 100% We were in Aurora for a couple of days. Our son needed a cut. So pleased we would almost drive the 4 hours back for the next one we need.
Tried this place on a whim. I’ve been a returning customer since. Benjamin has done such an insane job each time, he’s very articulate and you can tell while he’s cutting your hair. It’s hard for me to find a barber I like but I’ll always come back here for him.
Very disappointed with their new staff. Was very patchy and not faded. Still paid but save yourself the trouble and money find a different shop.
This place is so awesome! Huge shout out to Benjamin for doing such an amazing job. I love the way my beard looks, and I highly recommend this place to anyone. Super professional and kind. I can’t wait to go back!
I showed up at this business at 6:25pm on Saturday because I could not find anything else open in the area. I arrived and attempted to get my hair cut but was denied because they said they were closing early. No apology or explanation provided. Doors were locked with no sign stating they were closing early.
Thank you for the great cut. I'm a shy guy to when it comes to knowing what I want on my hair or asking what I need. I appreciate the manager helping finish my cut. Thank you John for getting me in so quickly. I will come back again and hopefully get another shot with john soon. I know My call was last minute and I appreciate the energy and support I got from the place. Will come back again soon. Glad I was able to get a second chance at this place. Im Just a very shy person when it comes to asking for things. So thank you thank you. Hopefully we can make things up and have good energy towards each other.
I started coming here over a year ago for my nails. Nalelly was very sweet and professional. As time has went by quality of the nails started to go down. Also she is very unprofessional. I’ve sat and waited almost every appointment because she was running behind which is understandable. One time.. literally one time I am late she tells me to come still and when I get there she says show me what you want idk if I can do it because of time. If that was the case I shouldn’t have came I could have rescheduled. The next time I had an appointment with her she text me and said shed be 15 minutes late.. I waited 45 minutes before she was there. I had an appointment scheduled yet again, and at midnight the night before she tells me she is going to have to cancel my appointment due to landlord inspection. Not professional at all. Didn’t offer to accommodate or anything. Very disappointed and will not be bringing my business here anymore. & will not recommend. Value your customers. ❤️
Clean shop with nothing but professionals. Benjamin gives a clean cut too, definitely the place to go for a fresh fade.
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AB BARBER SHOP AND SALON Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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