Quick Facts About Tips & Toes Spa
Strengths:
1. Excellent nail technicians: The comments consistently praise the nail technicians at Tips & Toes Spa for their exceptional skills and attention to detail. The technicians take the time to understand the customers' preferences and deliver results that exceed expectations. They also possess the ability to fix any previous nail issues, demonstrating their expertise in nail care.
2. Customer service: The staff members are frequently described as friendly, accommodating, and welcoming. They prioritize customer satisfaction and ensure a comfortable and enjoyable experience for all visitors. The positive atmosphere, mellow music, and great conversation enhance the overall customer service experience.
3. Cleanliness and hygiene: Multiple comments mention the cleanliness of the facility. Customers appreciate the clean and well-maintained environment, which is a crucial factor when choosing a spa. The emphasis on cleanliness indicates that Tips & Toes Spa takes hygiene seriously, creating a safe and sanitary space for customers.
4. Communication and listening skills: The nail technicians are noted for their excellent communication skills, as they actively engage in conversation and maintain a friendly demeanor. They also pay close attention to customers' preferences and deliver manicures and pedicures that match their requests accurately.
5. Availability and convenience: Customers report that it was easy to make appointments at Tips & Toes Spa, and many commented on the staff's flexibility and willingness to accommodate their preferred time slots. The availability of options and the efficient scheduling process make it convenient for customers to visit the spa.
6. Range of services: Though specific services are not mentioned in the comments, the overall positive experience suggests that Tips & Toes Spa offers a comprehensive range of services, including manicures, pedicures, and possibly other nail treatments. This indicates that customers have a variety of options to choose from based on their preferences and needs.
Weaknesses:
1. Lack of staff recognition: While customers are generally satisfied with the services provided, there is no mention of specific staff members by name except for one. This could indicate a lack of recognition for individual nail technicians and their contributions to the positive experience. Recognizing staff members by name could further build customer loyalty and establish a personal connection.
2. Limited mention of additional amenities: The comments primarily focus on nail services and the overall atmosphere of the spa. There is no mention of other amenities such as massage chairs, complimentary drinks, or additional treatments that may be available. Providing a wider range of amenities could enhance the overall customer experience and distinguish Tips & Toes Spa from competitors.
3. Lack of diversity in customer experiences: While the comments are overwhelmingly positive, there is a trend in the feedback. All the comments mention female nail technicians except for one that mentions a male technician. This could indicate that there may be a lack of diversity in terms of the gender and ethnicity of nail technicians at Tips & Toes Spa. Providing a more diverse team of technicians could attract a broader range of customers and create a more inclusive environment.
In conclusion, Tips & Toes Spa possesses several strengths, such as skilled and attentive nail technicians, excellent customer service, cleanliness, and a convenient scheduling process. However, there are also areas for improvement, such as recognizing individual staff members, expanding amenities, and increasing diversity among the nail technicians. Overall, the positive feedback suggests that Tips & Toes Spa is a reputable and highly recommended spa for nail treatments.
Best TL Reviews
I just started getting into getting my nails done and I went to a place before this one so I didn’t have much to compare but I wanted to try a new place as the last place was just okay but this place blew away all my expectations!! I have never been so happy with my nails! They feel real and are light on my fingers. They really took care of me, even staying late to finish, and I’m obsessed with how my nails came out. They fixed what the other place screwed up and I’m never going anywhere else!! If I could give 100 stars I would!! I can’t remember the name who did my nails but they were male and he used my reference photo to a T. It’s almost identical! Thank you Tips & Toes for making my experience excellent!
I called and made an appointment quickly and painlessly. I went in and they instantly sat me down and started working on my nails. They were very considerate of my naturally thin nails and the environment was light hearted and welcoming. They kept great conversation and were so nice! My nails are exactly the shape, length, and color that I asked for. 10/10 going there again!
Today's experience was wonderful! I needed some assistance getting in and everyone was helpful and nice. The music and atmosphere was mellow and the ladies communicate well. Risa did a fantastic job on my nails and hands! I will definitely come back in a couple of weeks!
I've been going here for years and I've also received great service and compliments to match! Nikki is a very proud business owner and a very talented artist.
Visiting and loved this place! Jenny was very kind, fast, efficient and great conversation! She got my nails back to the shape that I love ❤️. I will be back everytime I visit or relocate, whichever comes first!
Thank you
my experience was amazing. I’ve been looking for a really good nail technician now that I found her I will definitely be returning. thanks again for the amazing job.
Very accomodating and friendly staff, clean facility. We called early to make appt and we had choice of when we wanted to come. Very pleased with our pedi's and mani's Risa and other staff that helped us!!! We came from out of town and will definitely use Tips & Toes when we return to the area!!!
The place and people were great! Everything is clean and the staff was so nice! I am very particular about every aspect when getting pedicures from cleanliness, how they remove my gel polish, how they trim my nails, and designs. This place checked every box. First place I’ve been to in the area that actually knew what cat eye nail polish was too. Highly recommend!
Place Pictures
Tips & Toes Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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