Sisters with Style Beauty Gallery

+1 301-745-5559

105 N Potomac St, Hagerstown, MD 21740 United States of America

Open Today: -

Quick Facts About Sisters with Style Beauty Gallery

Strengths:

1. Great and friendly service: Many customers mentioned that the service at Sisters with Style Beauty Gallery was exceptional. The staff was friendly and made them feel comfortable throughout their visit.

2. Easy to schedule an appointment: Multiple customers mentioned that scheduling appointments at Sisters with Style Beauty Gallery was easy and convenient. The salon accommodated their schedules and worked with them to find suitable appointment times.

3. Quality of braids and hairstyles: Many customers praised the quality of the braids and hairstyles they received at Sisters with Style Beauty Gallery. They mentioned that the stylist, Sophia, was skilled and made their hair look amazing.

4. Competitive pricing: Customers appreciated that Sisters with Style Beauty Gallery offered competitive pricing for their services. They felt that they received excellent value for the price they paid.

5. Expertise in handling ethnic hair: Several customers mentioned that the salon was knowledgeable and experienced in handling ethnic hair. They had previous bad experiences with other salons in Hagerstown, but Sisters with Style Beauty Gallery was able to provide the desired results.

6. Sally's professionalism: One customer specifically mentioned Sally's professionalism and described her as a peaceful, respectful, and strong woman. This indicates that the staff members at Sisters with Style Beauty Gallery conduct themselves professionally and create a positive atmosphere for customers.

Weaknesses:

1. Poor customer service: One customer mentioned a negative experience with the owner, who treated them poorly over a misunderstanding regarding the appointment time. The customer felt insulted and insulted by the owner's unprofessional behavior.

2. Parking difficulties: A customer mentioned that parking was difficult near Sisters with Style Beauty Gallery. This could be a challenge for potential customers, especially if there are limited parking options in the area.

3. Appointment rescheduling and overlapping: Another customer mentioned that their appointment was rescheduled due to a personal home inspection, and when they arrived for the new appointment, their service was overlapped with another client. This indicates a lack of organization and time management on the part of the salon.

4. Inadequate wash and uneven cuts: A customer mentioned that their hair was not thoroughly washed and that their locs were cut unevenly. This indicates a lack of attention to detail and a failure to provide the expected level of care and quality.

5. Lack of excellence in service: A customer mentioned being heartbroken about the service and quality of care provided at Sisters with Style Beauty Gallery. They felt that as a Christ-centered salon, the salon should strive for excellence in all areas.

In conclusion, Sisters with Style Beauty Gallery has several strengths, including great and friendly service, easy appointment scheduling, excellent braids and hairstyles, competitive pricing, expertise in handling ethnic hair, and professionalism. However, there are also weaknesses, such as poor customer service, parking difficulties, appointment rescheduling and overlapping, inadequate wash and uneven cuts, and a perceived lack of excellence in service. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

Great and friendly service. Easy to schedule an appointment. Sophia has always worked with my schedule to get my daughter in when she wanted her hair done. I will never take my daughter anywhere else. Great service!

i love my braids she’s always so nice and on time and makes you feel comfortable and my braids look amazing

I am writing this review because the service that I had when I visited this salon was so outstanding. Ms. Sophia took the time to talk to me about what I wanted done even before I committed to an appointment. During my appointment she talked to me and made me feel extremely comfortable. I couldn't be any happier with the way my hair turned out. I'm new to this area and I am from the city so I was really concerned with getting my hair done here in Hagerstown to begin with. However she knows what shes doing and I will be going back. I will also recommend this salon. Competitive pricing with outstanding service what else could I ask for. 5 stars for sure!!!!

The owner treated me terribly because my mother got my girls late to an appointment. She told me off in a way that was very unprofessional on the phone while I was at work. Later I found out from my mom they were not even late. She did their hair anyway, but i felt insulted and between a rock & a hard place as the children needed their hair done for school. When i got off call I vowed never do business with this shop again. I would not recommend this shop due to poor customer service. My experience on how i was made to feel as a customer was awful.

I am so pleased with my new style! I feel brand new! My visit was surprisingly affordable. Thank you, Sally you blessed me.

Best place to go in Hagerstown for a retwist on your dreadlocks! You can also get them braided if you want to, and Sally's professionalism is at its peak. She is a very peaceful, respectful, strong woman that will will not regret meeting. Give it try! Why would I lie?

This is the only place I will go to get my hair done. I've had so many people in Hagerstown mess me and my family up because they don't know how to handle ethnic hair. It's a real shame. I appreciate Sisters with Style so much. I always get compliments after leaving the salon.

Parking is difficult, had an appointment prior to service date and was called on service date and told they had a personal home inspection so I was rescheduled for later. Had to call them to getThen when I arrived had to wait, my service was overlapped with another client. Wash was not thoroughly done. Locs were not cared for and were cut unevenly. I have not worn my hair or what’s left of it out since cut, until I went to a Sylist to repair the cut. Was heartbroken about service and quality of care provided. This was my third time going for service at this shop first provider no longer there same provider second and third time. Did not want to write bad review but a Christ centered salon should strive for excellence in all areas. God Bless