Quick Facts About JC Beauty Mart
JC Beauty Mart is a beauty supply store that has received mixed reviews from customers. In order to understand the strengths and weaknesses of the store, it is important to analyze and evaluate the comments provided.
One comment highlights the misconception that Asian and Korean people are racist. The commenter emphasizes that individuals from different cultures may behave in ways that are unfamiliar to others and that it does not necessarily mean they are racist. This comment suggests that the store might have a diverse and welcoming atmosphere, encouraging people from all backgrounds to feel comfortable shopping there.
However, another comment mentions that the store is crowded and overpriced, and the workers are rude. This suggests that the store may have some weaknesses in terms of customer service and the overall shopping experience. The perception of being rushed to buy and leave might lead to customers feeling unwelcome or dissatisfied with their experience.
Furthermore, a customer recounts an incident where their friend was stopped and had her bag checked because it was unzipped, while the customer's own open purse was not searched. This suggests a potential issue with racial profiling or biased treatment towards certain customers. If this is a common occurrence at the store, it could negatively affect the store's reputation and customer loyalty.
Another customer expresses disappointment in the store's discount policy for professionals. They believe that as a professional stylist, they should be entitled to discounts on various products, not just hair. This suggests that the store might have a weakness in terms of accommodating and recognizing the needs and preferences of professionals.
On the other hand, a positive comment highlights the store's extensive options for faux locs, braids, and twists, as well as their good stock of products, hair, and accessories. Additionally, the mention of a military discount indicates that the store values and appreciates certain customer groups. These strengths suggest that the store has a wide range of products and discounts which could attract and retain customers.
However, another comment brings up concerns about the quality of the store's hair products. The customer feels that the store lacks quality hair and doesn't offer a good selection of blond colors. The customer also complains about the store's approach to assisting customers with hair selection, describing it as treating customers like thieves. Additionally, the customer shares their dissatisfaction with a specific hair product they purchased, claiming it shed excessively. This suggests weaknesses in the store's hair product selection, customer service, and overall product quality, which could result in lost sales and dissatisfied customers.
Moreover, another comment expresses disappointment with the store's pricing and quality, stating that they wasted $200. This highlights a perceived weakness in terms of the store's pricing strategy and product quality, as the customer feels they did not receive value for their money.
Last but not least, a positive comment mentions that the customer was pleasantly surprised by the store's low prices and appreciative cashier. This suggests that the store has some strengths in terms of affordability and customer service.
In conclusion, when analyzing the strengths and weaknesses of JC Beauty Mart based on the provided comments, it is evident that the store has some potential strengths such as a diverse and friendly atmosphere, extensive product options, discounts, and appreciative customer service. However, the store also faces weaknesses in terms of crowdedness, overpricing, rude staff, potential racial profiling, limited discounts for professionals, poor hair product quality, and unsatisfactory customer service. To improve overall customer satisfaction and maintain a positive reputation, the store should address these weaknesses by addressing customer service issues, diversifying their product selection, focusing on quality control, and implementing fair and consistent discount policies for all customers.
Best TL Reviews
Please stop saying Asian and Korean people are racist. Sometimes, it may feel that way, but that is not true. Everyone is different and may act differently than what you're used to seeing. If you're followed, it's because we may want to help you find something. That's how sales is. That doesn't mean they have hate in their hearts. Just because someone doesn't act aggressively fake friendly doesn't mean they are racist or unfriendly. We are friendly and loved people. We do not have hatred in us.
The store is very crowded and overpriced. The workers are very rude. It feels like hurry up, buy and get out!
Went in to check the store out with my bestfriend that’s visiting, and before we walked out they had stopped her because she had her purse unzipped and they wanted to check her bag, my friend is far from someone who steals! He had put his whole hand in digging through her purse and obviously nothing was in it.. but I believe it to be quite ridiculous since my purse was open as well???? maybe cause I’m Asian as well as them and my friend is a person of color but I will definitely not be recommending them or coming back!
If you're a professional you can't even get a discount unless it's on hair, otherwise they say their prices is already discounted. If I'm a professional stylist you should be able to get a discount on anything
A really big space with a lot of options for faux locs, braids, and twist. In my opinion this is one of the better shops in the area. They have a good stock of products, hair, accessories, and offer military discount.
This store does not carry quality hair. (Try Wiggins Hair) Nor do they carry blond colors. To make things worse they have their selection of weave hair and bundles all stored behind a counter. Perspective buyers are not allowed in that area , you have to stand behind a counter while they make a poor attempt to pick colors for you. You are treated as a thief in my opinion. I say this because when they do find something they think you like, they bring the item to you, but still do not allow you to really touch the hair. if your undecided they then pack up the hair and put it back and continue to search for hair. Despite all this, I still purchased Bobbie Boss 14” 100% human hair Visso Persian color P4/27/30. $57.99 . This hair was horrible it sheds like crazy…. Like in clumps . I thought maybe I’ll wash it and that will help, but nope. I called the store and explained what the issue was. I spoke to the store owner Lee. Typically I would go for store credit ; however I wanted to buy more blond hair and they do not carry quality blond hair, they have only a few brands. The store owner Lee suddenly acted as if he did not understand English and stated store credit only . I explained you don’t have what I need and it’s unopened, so you should provide me with a full refund but my request fell on def ears. I think part of the issue is that the hair they sale is old and of poor quality and they do not properly restock it. Word of advise to the owner Lee and is wife stop acting as if black people are the only people that steal. You should remember that the majority of your sales come from black / brown people. Also find another way to display your hair inventory, their are millions of ways to do that so your merchandise does not walk away.
beyond overpriced and low quality I was absolutely appalled. wasted 200$
I didn't know they were opened. Headed to another hair place. Pulled in and was surprisingly impressed. Prices are comparably low. Cashier was appreciative. Will be back again.
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JC Beauty Mart Info
Amenities
Service options
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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