Quick Facts About Elegant Nails
Strengths:
1. Excellent Work: According to one customer, the staff at Elegant Nails, particularly Tina and her husband, are highly skilled and talented. They are known for their precision in artwork, including freehand designs, which are described as exquisite.
2. Timeliness: Tina is praised for her ability to work efficiently and complete the nail service in a timely manner. This is a positive trait for customers who value convenience and want to minimize the time spent at the salon.
3. Relaxing Experience: The salon is commended for providing a relaxing experience during pedicures. The massage on the legs is especially appreciated by customers with neuropathy, as it helps them feel more relaxed and reduces pain in their feet and legs.
4. TLC (Tender Loving Care): The salon is described as amazing and recommended for anyone in need of a little bit of TLC. This suggests that the staff at Elegant Nails prioritize customer satisfaction and go above and beyond to make their clients feel pampered and cared for.
5. Talented Staff: Apart from Tina and her husband, the other girls at Elegant Nails are also acknowledged for their talent. Their skills in performing nail services, such as manicures and pedicures, are praised by customers who are satisfied with the results.
6. Positive Reviews: Several customers express their love for Elegant Nails, citing that the salon knows what they're doing and consistently delivers great results. Compliments on the appearance of the nails and the quality of the services suggest a high level of customer satisfaction.
Weaknesses:
1. Lack of Attention to Customer Desires: One customer criticizes the salon for not paying attention to what the customer wants on their nails. This suggests a potential weakness in their ability to listen and understand customer preferences, which can lead to dissatisfaction.
2. Rudeness and Unprofessionalism: There are complaints about the rude behavior of at least one employee at Elegant Nails. The employee's impatience, eye-rolling, and lack of professionalism during the service negatively impacted the customer experience and discouraged them from recommending the salon.
3. Inconsistency: While the majority of customers express positive experiences at Elegant Nails, one particular review highlights inconsistency in service quality. The customer pointed out that the best experience they had at the salon was when their nails were done by a male staff member. This inconsistency in service quality may be a potential weakness of the salon.
4. Lifting Nails: One customer mentions that their nails started lifting after only two days. This suggests a potential issue with the durability and long-lasting quality of the salon's nail services. Poor adhesion and lifting of nails can significantly affect the overall customer satisfaction.
In summary, Elegant Nails has several strengths, including excellent work, timeliness, a relaxing experience, talent, and positive customer reviews. However, weaknesses lie in their ability to listen to customer desires, incidents of rudeness and unprofessional behavior, inconsistency in service quality, and issues with nail durability. These weaknesses may need to be addressed to maintain and improve overall customer satisfaction at the salon.
Best TL Reviews
They are very excellent they do very good work Tina is excellent she's very timely precise she does artwork that is exquisite freehanded the other girls are talented her husband works there as well he is very talented as well they all do massage on your legs it when they do a pedicure and it's just so relaxing I have neuropathy in my legs and my hands and when they get done with me I feel like I'm a million dollars really my feet and legs is so relaxed and they don't hurt as bad so I would recommend them to anybody that needs just a little bit of TLC because they are amazing.
I do not recommend this nail salon they don’tt pay attention to what you want on ur nails ???? that’s why I went to my friends in Lodi nails on Cherokee, they did a great job on my nails very professional they greet me when I came in they were not rude like you guys I didn’t like these nails
First picture is the ones that I got for the first time the second picture is the one that I really enjoyed really like very professional and they’re great this is the way that I want them I know that the first place thank you so much Lodi nails
They do the best nails usually pretty fast too
We love coming to Elegant Nails! They know what they're doing, and they're very good at it! My nails always look great and I get compliments on them all the time!
I can't speak for all the employees here, but I had an extremely rude lady who told me to stop looking at my nails and watch the TV. It was my first time getting acrylic nails and she rolled her eyes at me and did not let me get the length I wanted for my nails. My friend also had her nails done by her and said she was also rude to her as well; it wasn't until I went to another salon that I realized just how rude and unprofessional she was being. I honestly don't recommend this place because of how unpleasant the experience was. I'm really not one to complain, but there are so many salons that are better and worth spending your money on!
I love Tina! She rocks! Always has something cute to try on my nails and she knocks it out of the part every time. Love the staff as well. Legit place!
I’ve been coming to this nail salons for almost 7 months now and their work is always amazing and pedicures and waxing are great too!
I wouldn’t recommend this place. The lady couldn’t do what I wanted and instead of saying she didn’t know how she said ooh you don’t want that it wouldn’t look good and I wouldn’t like it. My nails are already lifting and it has only been two days. My pedicure was great so I cant completely knock them. If you can get your nails done by the man he was the best out of everyone From My Experience.
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Elegant Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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