Michelle Beauty Salon

+1 714-835-4766

610 E 1st St Unit b, Santa Ana, CA 92701 United States of America

Open Today: -

Quick Facts About Michelle Beauty Salon

Strengths:

1. Accommodating and welcoming: The salon was quick to accommodate a customer who couldn't talk for personal reasons, showing their understanding and flexibility. They treated the customer well and gave them exactly what they asked for.

2. Excellent service: Multiple comments mention the excellent service provided by the salon. Customers were happy with the service they received and felt that their needs were met.

3. Affordable: One customer mentioned that they paid only $15 for their service, which they found to be excellent. This indicates that the salon offers affordable prices, making it accessible to a wide range of customers.

4. Long-standing business: One comment mentioned that they have been getting their hair cut at the salon for 30 years, demonstrating the salon's longevity. This indicates that the salon has built a loyal customer base and has been able to maintain their business over a long period of time.

5. Sanitary practices: Customers appreciated that the salon took necessary precautions to stay safe from COVID-19. They mentioned that the salon sanitized their workstations before every customer, indicating that the salon prioritizes cleanliness and customer safety.

6. Family-owned: Another comment mentioned that the salon is a small family-owned business. This can be seen as a strength, as it adds a personal touch and creates a welcoming atmosphere for customers.

Weaknesses:

1. Parking difficulties: One comment mentioned that parking was very bad and finding an empty spot was difficult. This indicates that the salon may not have enough parking space for its customers, leading to inconvenience.

2. Inconsistent haircuts: One comment expressed disappointment with their haircut and the haircuts of their family members. They felt that the stylist cut off more hair than desired, resulting in a drastic change in their appearance. This indicates that there may be inconsistencies in the skills or techniques of the stylists.

3. Lack of organization: One comment mentioned that there is no sign-in sheet, forcing customers to keep track of who was there before them. This lack of organization can lead to confusion and frustration for customers, especially if there are people trying to skip the wait.

4. Language barrier: Although one comment appreciated that the salon staff spoke Spanish, it can be seen as a weakness if the salon does not have staff members who are proficient in other languages. This may limit their customer base to only Spanish-speaking individuals.

In conclusion, Michelle Beauty Salon has several strengths such as accommodating and friendly service, affordability, long-standing business, and sanitary practices. However, there are some weaknesses that include parking difficulties, inconsistent haircuts, lack of organization, and potential language barriers. Improvement in these areas could enhance the overall customer experience at the salon.

Best TL Reviews

I couldn't talk (for personal reasons), but they were quick to accommodate and treated me very well. Gave me exactly what I asked for and I love my hair. Paid $15 and the service was excellent. Absolutely no complaints here, great service even during the pandemic. I was able to walk in without an appointment and they spoke Spanish. They took all the necessary precautions to stay safe from covid. Just excellent.

I have been getting my hair cut here for years! Since I was a child in fact!

The hair stylists are professionals and friendly and even when I had stopped coming here for years due to personal reasons they welcomed me back and recognize my sister, grandma and I when we did come back to be serviced.

They sanitize their station before every customer and keep their work space clean.

I would recommend this for everyone from children to the elderly.

I been getting my hair cut here for for 30 years its the best small family own and the people that cut there have been there just as long. My kids now 21 and 24 go their first haircut there. I love this place .

To start out when I arrived parking was very bad the spots were to close and it was hard to find an empty spot. My family and I waited for our turn and we're disappointed for how our hair turned out yes we wanted a hair cut and yes I expected my hair to be shorter but out of my long hair I didn't ask for much to be cut off and this lady went ahead ant told me it's just gonna be to inches when no honey it was now up to my shoulders when my hair was originally down to my butt. only was my hair a disaster but the same lady cut my other sisters hair and she did the same to all of us. I am very upset for the reason that I have taken good care of my hair for 2 years and to mess it up I wouldn't recommend this place at all to someone how cares and loves their hair. If I didn't have a great experience I wouldn't want another person having the same upsetting experience I did.

Not the best but not the worst either. The haircut you get is what you paid for which is $7. I've been coming here for a little over a year and by far the only gentleman there hasn't disappointed. Only downer is that there is no sign in sheet so you have to keep track of who was the before you and the ones that try to sneak and skip the wait

Love how chela has a wonderful Attitude very nice. Sanitize all her work area before and after each Customer. Does what the customer wants thank you so much ill be back soon !!!

Pesimo servicio.. Por hacer Pasar rapido la gente.. te corta bien feo y lo hace a la Carrera.. Esto VA para ese Gordo

I love that they have a Barber now. I went there yesterday and Barber did a phenomenal job with my hair. Did I mention it's affordable. I will be coming again, they are very good at what they do.