Rose Nail & Spa

+1 314-200-6936

2870 Telegraph Rd, St. Louis, MO 63125 United States of America

Open Today: -

Quick Facts About Rose Nail & Spa

Rose Nail & Spa is a nail salon that has received a mix of positive and negative reviews. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided by customers.

Strengths:

1. Extended operating hours: One reviewer mentioned that they were looking for a salon that is open late, and Rose Nail & Spa met their needs. This indicates that the salon provides convenience for customers who have busy schedules.

2. Professional and helpful staff: Multiple customers praised the professionalism and helpfulness of the staff, particularly mentioning Rose and Jim. This suggests that the staff members are knowledgeable about their work and are willing to assist customers in achieving their desired nail designs.

3. Ability to recreate desired nail designs: One customer expressed satisfaction with the salon's ability to recreate nail designs based on pictures provided. This indicates that the salon has skilled technicians who can accurately replicate designs, potentially attracting customers who are looking for specific nail art.

4. Friendly service: Many reviewers complimented the friendly and kind nature of the staff. This shows that Rose Nail & Spa prioritizes providing a welcoming and comfortable atmosphere for customers, which can contribute to a positive experience.

5. Flexibility and accommodation: A customer appreciated the salon's willingness to accommodate her, even though initially they claimed they didn't have time for a pedicure. This highlights the salon's ability to be flexible and provide excellent customer service.

6. Cleanliness: Several customers praised the cleanliness of Rose Nail & Spa. A clean environment is crucial for the overall experience of customers, as it creates a hygienic and pleasant atmosphere.

Weaknesses:

1. Inconsistent quality: One dissatisfied customer mentioned an awful experience with the nail technicians. They described issues with a design, bumpy nails, and discomfort caused by inappropriate remarks from a male technician. This negative experience indicates a lack of consistency in the quality of service provided by the salon.

2. Inadequate attention to detail: Another customer mentioned that the top coat did not fully cover their nails, resulting in spots. This suggests a lack of attention to detail and precision in their work, which may lead to dissatisfaction among certain customers.

3. Minor incidents of injury: One customer stated that they received a minor cut during their visit. While this was a rare occurrence, this highlights the importance for the salon to prioritize safety and ensure that customers do not encounter any harm during their services.

Overall, Rose Nail & Spa has strengths in terms of extended operating hours, professional and helpful staff, the ability to recreate desired nail designs, friendly service, flexibility, and cleanliness. However, there are weaknesses related to inconsistency in quality, attention to detail, and minor incidents of injury. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

I needed a place that is open late since my regular closes at 6pm. From the 1st step into the salon I loved every moment . I saw and loved a picture, one of their customers posted on their rewievs. Jim said right away that he did them 3 years ago. Rose and Jim where both highly professional and helpfull colsulting me what colors I could use to get results I liked to have, since I wanted them rounded. Jim was sooo patient with doing his work and did an amazing job, with my nails to match colors of my 2 dresses I was going to wear for a next day wedding. Everyone looved my nails. A couple guests mentioned, the colors and waves reminded them of beach vacation, lol. That was funny since I love the ocean, and my entire house is beach themed. See great work yourself in pictures I posted. I even bought a jar of organic, locally harvested honey and bee polen, (both great for immunity and allergies) I usually would order online.

Thanks Rose and Jim, see you again soon.

Rose was amazing! She made my nails exactly like what I wanted and was so sweet and friendly. It was my first visit but it certainly won't be my last!

I absolutely love this place. Been coming here for a year now. I show them pics and most of the time they can do it! Friendly service and affordable.

Awful experience! First, my sister wanted all pink dip with a design. The nail could not do it and suggested an ombré. She agreed and it ended up looking awful and bumpy. She then told the tech and he said he could only paint over but the white would show. She asked him to fix it and just do the pink dip with no white and he said no. The nail tech removed her dip (did not clean them up afterwards) and said he was done with her. I am so uncomfortable while also getting my nails done. I thought mine was simple with just gel polish and that didn’t even come out right. The top coat does not cover the whole nail and there are circle spots on my nails and toes. The rest of the time I was in the salon the male tech made it uncomfortable by making remarks and comments about my sister. Based on how my sister was treated I just wanted to get the heck out there. Horrible experience and I would not recommend.

Love this place! I had a babysitter for the day and came in and initially they said they didn’t have time to do a pedicure. So I was about to race off to the next place because I rarely am able to get a sitter. The lovely lady who works there ran out to my car as I was about to drive off and told me to come back in to get a pedicure. Thanks for being so flexible and customer service friendly! And my feet look and feel amazing ????

I had a French tip done yesterday and I must admit that they were accommodating with me though I did a walk-in. I’ve been to couple nail salons around the area and for the first time, somebody actually took time to clean up my cuticle. 4 stars only because there were few instances I got minor cut from it.

My wife and sister pulled me in for my first time ever getting my feet done and I loved it the couple that runs the place are gentle kind and love customer service very nice and great conversation!

Nice people and very clean place. They always do a great job my nails look great.