Quick Facts About Gorgeous Nails
Gorgeous Nails Place, based on the comments provided, has several strengths and weaknesses.
One of the strengths of Gorgeous Nails Place is the quality of their work. Multiple commenters have mentioned that they love the work done by both Andy and Deb, stating that they do a great job and have exceptional work. Their precision and attention to detail are also highlighted, indicating that they prioritize delivering quality services to their clients. This is a significant strength as it ensures that customers leave satisfied and keep coming back.
Another strength mentioned is the friendly and courteous staff at Gorgeous Nails Place. Commenters have praised the technicians for being nice and friendly, creating a positive and welcoming atmosphere for customers. This is a crucial aspect of customer service and can contribute to a positive overall experience for clients.
The cleanliness of the shop is mentioned as a strength. Having a clean environment is important for any nail salon as it ensures hygiene and reduces the risk of infections. The fact that commenters have specifically mentioned the cleanliness of Gorgeous Nails Place indicates that it is a notable strength for the establishment.
Additionally, the positive recommendation from several customers is a strength of Gorgeous Nails Place. Recommendations play a significant role in attracting new clients, so the fact that customers highly recommend the salon is beneficial for the business. This indicates that they have built a loyal client base and have consistently provided satisfactory services.
However, there are also several weaknesses that have been reported. One common issue mentioned is the difficulty in scheduling appointments. While commenters have praised the work done by the salon, some have mentioned that since they started scheduling appointments during the COVID-19 pandemic, there have been issues with the salon's communication. Customers report struggles in getting responses to their phone calls and text messages, which can be frustrating and lead to potential loss of clientele. This indicates a weakness in their customer service and organization systems.
There have also been complaints about the salon not answering phone calls and walk-ins being turned away. This can lead to frustration and a negative experience for potential customers. It is important for a business to have effective communication channels, both in-person and online, to ensure that customer inquiries are addressed promptly and efficiently.
Another weakness that has been mentioned is the lack of response to online inquiries and booking options. Commenters have mentioned that their requests for information via online chat and booking options have gone unanswered for days. This lack of responsiveness can be detrimental to the salon's reputation and potential for attracting new clients.
Additionally, one commenter mentioned that they had high hopes for the location based on reviews, but were disappointed with their experience. This highlights the disconnect between online reviews and the actual customer experience at the salon. It is important for the salon to address these inconsistencies and ensure that customers receive the exceptional service that is mentioned in the positive reviews.
In conclusion, while Gorgeous Nails Place has several strengths such as the quality of their work, friendly staff, and cleanliness, they also have weaknesses in their communication and responsiveness. Improving these areas will be essential for the salon to maintain and attract new clients, ensuring that they have a positive and satisfactory experience.
Best TL Reviews
I have been coming here for a long time regularly since their kids were smalls at Lincoln elementary. I love the work both Andy and Deb do. They do a great job no question But ever since they started the scheduling(during covid)versus taking walk ins they do not answer the phone or text messages regularly. This is very frustrating and they just lost me as a client. I have texted 2 occasions this last week. Also called but phone not working. Not sure what more I can do to get an appointment. Maybe i have the wrong number??
I’ve been coming here for over 10 years and this was my first time getting nail art and I loved it you guys are awesome highly recommended ????
I’ve had my fair share of visiting nail salons. But coming here is by far my favorite! Such exceptional work and I love my nails every time!
My favorite nail salon!! Debby always does an amazing job with my nails. Very precise, & detail oriented. The technician are very nice and friendly. And the shop is clean. Highly recommend.
Can’t say enough. They are very courteous and do great work!
It was great I loved it I like the people thank you Michelle
I've been calling, and no answer. Walked in, and would not take me. I requested info online through the chat and booking option, and two days later still no response. I had high hopes for this location (based on reviews) being new to the area.
this place is the best nail salon in the area! Walk ins only, absolutely worth any wait.
Gorgeous Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
How to go there
Location
Places