Naz's Boutique & Spa

+1 334-356-8963

1772 Carter Hill Rd, Montgomery, AL 36106 United States of America

Open Today: -

Quick Facts About Naz's Boutique & Spa

Naz's Boutique & Spa is a beauty salon that offers various services such as eyelash extensions, purses, and beauty treatments like derma planing and facials. While some customers have had positive experiences and found the services affordable, there are several comments that highlight potential weaknesses of the establishment.

One recurring issue mentioned by multiple customers is the poor quality of the eyelash extensions. One person complained that their eyelashes came off just a day after getting them done, and another stated that their eyelashes fell off after washing their face. This indicates a lack of skill or attention to detail when it comes to the application of eyelash extensions. These complaints can be detrimental to the reputation of the establishment as eyelash extensions are a popular and sought-after service.

Another weakness mentioned in the comments is the lack of cleanliness and hygiene practices. One customer noticed that the salon does not wash their tools between customers. This raises concerns about sanitation and the potential spread of infections or diseases. Maintaining a clean and hygienic environment is crucial for any spa or salon, and failing to do so can lead to negative reviews and loss of clientele.

There are also multiple comments about the unprofessional behavior of the owner, Naz. One customer mentioned that Naz's attitude has changed over time, with her seeming to be in a hurry and having a negative attitude. Another customer stated that Naz was rude and unprofessional when they called to complain about their eyelash extensions falling off. It is important for the staff, especially the owner, to maintain a professional demeanor and provide good customer service to ensure customer satisfaction. Negative experiences with the owner can lead to customers seeking services elsewhere.

Furthermore, there are comments about inconsistent information provided by the salon. One customer mentioned that they were told a specific person would be available for a service, but upon arrival, they were informed that the person would not be back for several days. This kind of inconsistency and misleading information can lead to customer frustration and a loss of trust.

On the positive side, some customers have had good experiences with other services such as purchasing fashionable purses and beauty treatments like eyebrow shaping, derma planing, and facials. These customers found the services to be of good quality and had positive interactions with the staff. However, the negative comments outweigh the positive ones, indicating areas where improvements are needed.

In conclusion, Naz's Boutique & Spa has strengths in offering a variety of beauty services and affordable prices. However, several weaknesses have been highlighted in the comments, including poor quality eyelash extensions, lack of cleanliness and hygiene practices, unprofessional behavior from the owner, and inconsistent information provided to customers. These weaknesses can significantly impact the reputation and success of the establishment. Addressing these issues, improving the quality of services, ensuring cleanliness and hygiene, and promoting professionalism can help strengthen the overall experience at Naz's Boutique & Spa.

Best TL Reviews

Went there last Saturday to get eyelashes done by Sunday they were coming off. Went back to get them to fix it was charged went sleep that night next Morning couldn’t open my eyes. I used love coming here but not anymore and I noticed they don’t wash their in between customers either not going back four times is enough.

It is a good place for all the beauty related services . I have taken a service and it is great . And all services are affordable .

Eyelashes good mine stay long if I don't have water splash in my eye while.

Purchase a purse they are fashionable

I love this spot

I was very pleased with Naz work when I started coming to her about 3 years ago , I even continued going after the pandemic hit. But now it seems as if she’s in a hurry and her attitude is awful. I went in on Saturday 08/13/2022 and I will never go back.

Went there on 8/18/2022 get my lashes done. I usually go to the young lady because she is so professional and good...I always have issues with the owner Naz..but I took a chance again hoping this time would be better..well I got my lashes done around 6:30 I got up this morning and washed my face and all my lashes came off. I called Naz she had the audacity to say I must have done something wrong.. very unprofessional and I will not be going back. VERY RUDE

When asking for a specific person to do a service they say she’s in but when arriving there, they then said that she wouldn’t be back until 3 or 4 days… very sheisty! Lying to get more customers. Very unethical.

Very good services I think that I have a made a wonderful choice. Honestly I appreciate, I done my eyebrows and facial she is very friendly person. I loved it.

I have done my eyebrows, derma planing and facial in Naz spa, I really had good experience over there. If I need to suggest any place this is the one.