Cindy's Nails

+1 734-282-5702

13742 Fort St, Southgate, MI 48195 United States of America

Open Today: -

Quick Facts About Cindy's Nails

Cindy's Nails place has received a mix of positive and negative comments from different customers. In order to analyze the strengths and weaknesses of the place, we will discuss each comment individually.

1. The place was disgusting. I told the lady there is a bump in my nail and she told me you have to look at it a different way it’s your eyes. The last fit she was filing and cut my nail and I said oh it wasn’t even the drill. Supposedly for rhinestones and all your nails is 100+ . I told her I was very disappointed I felt really disrespected.

Strengths: None mentioned.

Weaknesses: The customer's experience at the salon was negative. The place was described as disgusting, and the staff was rude and disrespectful. The customer also experienced a mishap during the service, where their nail was cut by accident. The pricing for rhinestones was considered expensive.

2. I got my nails done here multiple times usually they last four weeks and then I get them filled. Last time I went, I got a new set. I kept asking what the price would be and no one would answer me which I thought was kinda rude but I ignored it. My nails came out chunky, and some had unfilled sides. Not even two weeks in, my nail starts falling off, which has never been a problem before. I called to tell them, and the woman yelled at me over the phone and said it was probably the fault of my nailbeds and that she wouldn't fix them. I needed a completely new set after already paying over 50 for a new set. Also, the woman who soaked off my nails used the tools to fix her own nails and then mine, which was very unhygienic.

Strengths: None mentioned.

Weaknesses: The customer's nails did not last as long as they usually do after getting them done at Cindy's Nails. The pricing was not properly communicated to the customer, and their nails came out chunky with unfilled sides. When the customer experienced a problem with their nails falling off, the staff was unhelpful and rude. The hygiene practices also raised concerns.

3. Super cute nails every time! Cindy is super fast and does pretty good. They can be kind of rough, and it can kind of hurt sometimes, and the price can be very pricey. But I love the nails and the designs they do!

Strengths: The customer consistently receives cute nails and appreciates the designs done at the salon. Cindy is praised for being fast and doing a "pretty good" job.

Weaknesses: The service can be rough and somewhat painful. The pricing is considered expensive.

4. Got my feet done; the lady did such an amazing job will be going back.

Strengths: The customer was satisfied with the service and expressed intention to return.

Weaknesses: None mentioned.

5. This is the first time I've used this place, and they're awesome! They're quick, clean, and your nails come out looking so pretty! I will be coming back next time.

Strengths: The customer had a positive first-time experience with the salon. They complimented the speed, cleanliness, and the final look of their nails. The customer plans to return.

Weaknesses: None mentioned.

6. Worst nail place ever, crooked and lumpy nails! Asked for marble acrylics and all the lady did was paint some squiggly lines on top of a white acrylic! Plus charged me way more than my regular nail tech, who actually does the prettiest nails. I just couldn’t go there that day and decided to go to this place! Worst decision of my life! $50.00 for these nails!!!!!!!!!!!

Strengths: None mentioned.

Weaknesses: The customer had a terrible experience with crooked and lumpy nails. The requested marble acrylics were not done properly, and the price charged was considered too high compared to their regular nail technician.

7. All you are to these people that work there are just a number. The faster they can get you in and out, the better so they can move on to the next customer. They cannot do nail art or designs properly; they literally take no time with each customer, so their work is super sloppy. This was supposed to be Dalmatian nails supposed to look like the second photo, but without the dog decals. They charge $70 dollars for my pedicure and manicure, and it looks like something my 13-year-old niece did. Will never go back here again and highly do not recommend anyone else wasting their money going here.

Strengths: None mentioned.

Weaknesses: The staff is described as treating customers as just a number, rushing through services, and performing sloppy work. The customer's specific nail art request was not done properly. The pricing is considered high for the quality of service received.

8. I have been going to this location for about 6 months, and for the most part, I have been satisfied. However, I noticed that my nail tech "Cindy" was rude, didn’t address my nail concerns, and barely spoke to me. However, she was talkative to other customers and acknowledged their departure. I'm not sure if I will return as I felt I was not the right "color" to be serviced!

Strengths: The customer experienced satisfaction with their visits to the salon for the past 6 months.

Weaknesses: The customer faced difficulties with a nail technician named Cindy who was rude, did not address their concerns, and showed favoritism towards other customers. The customer felt discriminated against based on their skin color.

In summary, the strengths of Cindy's Nails place are that they can provide cute and pretty designs, and they offer quick and clean service. However, the weaknesses include rude and disrespectful staff, inconsistent quality of service, lack of proper communication regarding pricing, issues with hygiene practices, rough and painful experiences, expensive pricing, and potential discrimination based on skin color. With these weaknesses in mind, it is important for the salon to improve their customer service, address concerns promptly, maintain hygiene standards, and ensure consistent quality across all services to enhance their overall reputation and customer satisfaction.

Best TL Reviews

The place was disgusting. I told the lady there is a bump in my nail and she told me you have to look at it a different way it’s your eyes. The last fit she was filing and cut my nail and I said oh it wasn’t even the drill. Supposedly for rhinestones and all your nails is 100+ . I told her I was very disappointed I felt really disrespected

I got my nails done here multiple times usually they last four weeks and then I get them filled. Last time I went i got a new set I kept asking what the price would be and no one would answer me which I thought was kinda rude but I ignored it. my nails came out chunky and some with unfilled sides and not even two weeks in my nail starts falling off which has never been a problem before I called to tell them and the woman yelled at me over the phone and said it was probably the fault of my nailbeds and that she wouldn't fix them and that I needed a completely new set after already paying over 50 for a new set. Also the woman who soaked off my nails used the tools to fix her own nails and then mine which was very unhygienic.

Super cute nails every time! Cindy is super fast and does pretty good. They can be kind of rough and it can kind of hurt sometimes and the price can be very pricey. But I love the nails and the designs they do!

Got my feet done the lady did such a amazing job will be going back

This is the first time I've used this place and they're awesome! They're quick, clean, and your nails come out looking so pretty! I will be coming back next time.

Worst nail place ever, crooked and lumpy nails! Asked for marble acrylics and all the lady did was paint some squiggly lines on top of a white acrylic! Plus charged me way more than my regular nail tech, who actually does the prettiest nails. I just couldn’t go there that day and decided to go to this place! Worst decision of my life! $50.00 for these nails!!!!!!!!!!!

All you are to these people that work there are just a number the faster they can get you in and out the better so they can move on to the next customer. They cannot do nail art or designs properly they literally take no time with each customer so their work is super sloppy this was supposed to be Dalmatian nails supposed to look like second photo but without the dog decals they charge $70 dollars for my pedicure and manicure and it looks like something my 13 year old niece did. Will never go back here again and highly do not recommend anyone else wasting their money going here

I have been going to this location for about 6 months and for the most part I have been satisfied. However, I noticed that my nail tech “Cindy” was rude, didn’t address my nail concerns, and barley spoke to me. However, she was talkative to other customers and acknowledged their departure. I’m not sure if I will return as I felt I was not the right “color” to be serviced!