World Nail Spa

+1 410-479-0011

601 N 6th St, Denton, MD 21629 United States of America

Open Today: -

Quick Facts About World Nail Spa

World Nail Spa, as indicated by the comments, has garnered a generally positive reputation. Customers have praised the friendly staff, good experience, and the salon's cleanliness. There are also mentions of excellent service and the availability of popular television channels for customers' entertainment. However, there are some criticisms, including a long wait time, an unfriendly employee at the register, subpar services, and additional charges for various services.

One strength of World Nail Spa is its friendly and helpful staff. Multiple comments mention the friendly atmosphere, with employees being described as "helpful and nice." This indicates that the overall customer service experience is positive, which can contribute to customer loyalty and word-of-mouth referrals.

Another strength is the salon's cleanliness. One customer explicitly mentions that the salon is "very clean." Cleanliness is an important factor in a nail spa, as customers want to feel comfortable and assured that proper hygiene practices are being followed. Maintaining a clean environment can enhance customer satisfaction and attract new customers.

World Nail Spa also receives positive reviews for its ability to provide a good experience. One comment states that the customer always has a good experience at the salon, while another mentions that it is the best salon the customer has found in the area. These positive experiences can contribute to customer loyalty and repeated visits, as customers are likely to return to a place where they have had a consistently positive experience.

The salon's ability to create a friendly and relaxing atmosphere is also highlighted. One comment mentions having great conversations with the staff and laughter, indicating that the employees contribute to a positive and enjoyable experience for customers. This can enhance customer satisfaction and create a memorable experience that encourages customers to return.

Additionally, the salon receives praise for accommodating customer preferences and providing entertainment. One comment mentions that the customer's favorite channel, HGTV, is always on when they visit. This attention to detail and effort to cater to customer preferences can enhance the overall customer experience and create a personalized touch.

However, there are some weaknesses that should be addressed. One comment mentions a long wait time, particularly during busy periods such as Mother's Day weekend. Excessive waiting can frustrate customers and potentially deter them from returning, especially if they have limited time or other options available to them.

A negative customer experience involving a rude employee is another weakness. Rude customer service can significantly impact customer satisfaction and tarnish the reputation of the salon. It is essential to address such incidents promptly and ensure that all employees are trained in providing excellent customer service.

Furthermore, there are mixed reviews regarding the quality of the services provided. While some customers express satisfaction, there are also comments suggesting that the services could be improved. One comment explicitly states that it was not the best mani/pedi the customer has ever had. Consistently delivering high-quality services should be a priority for World Nail Spa to maintain a strong reputation and attract new customers.

Lastly, additional charges for various services are mentioned in one comment. Customers may view additional charges negatively, especially if these are unexpected or unreasonable. It is important for the salon to be transparent about pricing and communicate any additional charges upfront to avoid negative experiences or misunderstandings.

In conclusion, World Nail Spa has several strengths, including a friendly staff, good experiences, cleanliness, and the ability to create a pleasant atmosphere. However, there are also weaknesses that should be addressed, such as long wait times, instances of rude customer service, varying service quality, and potential issues with additional charges. By addressing these weaknesses and building on their strengths, World Nail Spa can continue to improve and provide a positive experience for its customers.

Best TL Reviews

Always have a good experience. Staff is friendly. Today I had a bit of a wait with it being mother's day weekend but worth the wait

I love this salon best one I have found down here thus far

Everyone there is always so very helpful and nice they are the best i tell all of my family and friends to go there i wouldn't go anywhere else

My Best friend Patty and I wanted to get our toenails done but it isn't a regular thing that we do. I checked out the reviews for all the salons in the area and saw that this one had the best reviews. We went this morning and we had the best time! Everyone is so friendly and I love my toes! Thank you Lena! I will definitely be back!

I came to visit the salon last week after calling and speaking to someone on the phone. The salon was short a person so the wait was longer than normal, but well worth it. I love the dip powder manicure I received and the pedicure was perfect. I plan on returning in a couple of weeks for my wedding prep!

Went there for the first time last weekend. The first lady by the register was extremely rude. They charge extra for everything and their overall attitude is that they are doing YOU a favor by doing your nails. My daughter’s nail broke within hours of us leaving. We won’t be returning. Ever. I’d suggest Easton if you want to find a decent nail place that believes in customer service.

Very friendly, but not the best mani/pedi I have ever had.

Been going to World Nails for 3 years and Lina has been my nail stylist but everyone there has done my nails and i never have any issues or complaints. Very relaxing and great convo with the ladies, they make me laugh. Love that my favorite channel is always on when i go....HGTV. Very clean. I highly recommend World Nails :-)