Quick Facts About Vip Nails
VIP Nails is a nail salon that has received mixed reviews. While some customers have had positive experiences, others have encountered various issues and expressed dissatisfaction with their services. In order to evaluate the strengths and weaknesses of VIP Nails, it is important to consider the comments provided by customers.
One strength of VIP Nails is the skill and precision of some of their employees. Customers have commended specific employees, such as Ann, for their exceptional work and attention to detail. This indicates that VIP Nails has talented staff members who can provide high-quality nail services to customers. Additionally, the salon has been praised for their quick service, which can be appealing for those who are looking for a fast and efficient nail appointment.
Another strength of VIP Nails is their willingness to accommodate walk-in customers. Customers have appreciated the salon's flexibility in accepting them as walk-ins, even close to closing time. This shows that VIP Nails values customer satisfaction and tries to serve as many customers as possible. Additionally, the salon has been praised for their cleanliness and adherence to COVID-19 safety protocols, such as sanitizing between guests and wearing masks. This demonstrates that VIP Nails prioritizes the health and safety of their customers.
However, there are several weaknesses highlighted by customers that need to be addressed. One major weakness is the inconsistency in service quality. While some customers have had positive experiences, there are numerous complaints about the lack of skill and professionalism displayed by certain employees. Customers have reported issues such as sloppy work, chunky nails, and rushed services. This suggests that VIP Nails might have inconsistent training and supervision of their staff, leading to varying levels of service quality.
Another weakness is the lack of transparent communication and honesty. Several customers have mentioned feeling deceived or misled by the staff. In one instance, a customer was told they could only use dip for their nails, while their friend was able to get a regular polish. This kind of discrepancy can leave customers feeling frustrated and taken advantage of. Clear and honest communication is crucial for establishing trust and ensuring customer satisfaction.
Furthermore, there are complaints about the attitude and rudeness of certain employees. Customers have mentioned instances where employees were angry or yelled at them when expressing their preferences or concerns. This kind of behavior creates a negative and unwelcoming environment for customers and can severely impact the overall experience.
In conclusion, VIP Nails has both strengths and weaknesses. Some of the strengths include skilled employees, quick service, and a willingness to accommodate walk-in customers. Additionally, the salon has been praised for their cleanliness and adherence to COVID-19 safety protocols. However, there are weaknesses such as inconsistency in service quality, lack of transparent communication, and instances of rude and unprofessional behavior. Addressing these weaknesses would be crucial for improving the overall customer experience at VIP Nails and ensuring customer satisfaction.
Best TL Reviews
Not my favorite place to go by any means now. I went with my friend whom had the male and I had the main lady. I asked for black tips and my friend asked for black nails with a black flame on the ring fingers. My lady told me I had to use dip because they only have natural colors in dip. I informed her I would take gel or regular polish with as natural of a color as you can get so I didn’t have to use dip and she argued back with me saying I couldn’t use anything but dip. Come to find out my friend had a natural color on her nails that was just a regular polish. So I got charged more and lied to so they can rack up money. She scrapped off the top part and used black dip for my tips so now I have to get a new set because they can’t file these down and make the black go away because once again she wouldn’t use polish. My nails were chunky and the tips were sloppy. I’m giving it a two because my friends nails were gorgeous and very precise. So unless you want to argue back and forth with the lady or get ripped out of money don’t go here or ask for the guy if you do.
Worst experience ever! I went to get my nails done today, and i had showed her the picture of the nails i wanted. Everything went fine until the first thing i noticed. She told me i needed a new set and ripped the old ones i had on off. Then i noticed she soaked another girls nails off to give her a new set. After that she proceeded to paint my nail red and i told her that i wanted an ombré. She got angry with me and yelled at me that she couldn’t do those when she had previously told me she could. I told her if i could have a minute to pick another color and she ignored me and went to another client. Now my nails are throbbing and they look horrible because to top it off, she rushed the work.Super rude.
I made an appointment to get a gel manicure on my lunch break. It only took her about 20 minutes for this since I wanted something simple. I love my nails & I will be requesting Ann & leaving a bigger tip. My nails feel like velvet
Anna and all the staff are always amazing!!!! The wait is always worth it! Patience is key here, as there always super busy, but again always worth it!!!! Remodel is also beautiful and elegant! Definitely my go to nail salon for sure! ????????❤
They always do an outstanding job on my nails! And they're always quick too! I love getting my nails done here ????
I was very happy with my drop in trip. They took good care of me even though they worked past close. (They accepted me as a walk in roughly an hr prior to them closing even though they could have turned me away.) They all work together well. They sanitize with lysol between guests and wear masks (if you're one that is super concerned about going out because of covid this is a selling point I'm sure). They also did an excellent job on my nails and were so very kind. I'll definitely recommend and definitely go back... just earlier next time so I don't have to keep them past close. (Pictures for proof minus my feet because those don't belong on the internet lol)
I have always had an amazing experience here! All of the staff are nice and friendly! If you don't wanna wait then make an appointment otherwise don't complain about having to wait. They usually are pretty busy! Best nails in this area!!
I didn't have an appointment and I didn't have to wait at all. They cleaned up my nails; that another nail salon had destroyed, and for that I am thankful. I couldn't believe it when he said I only needed to pay $45 after all the work he had just done. They were very kind and helpful. Definitely doing more business with them in the future!!! I love this place!!! Thank you VIP Nails ❤️
Place Pictures
Vip Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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