Quick Facts About Belgio Nail & Spa
Belgio Nail & Spa place has received mixed reviews from customers. While some have had positive experiences with the salon, others have had negative encounters. In order to assess the strengths and weaknesses of the salon, it is important to analyze the comments provided by customers.
One customer mentioned that the pedicure provided at Belgio Nail & Spa was decent. This suggests that the salon may excel in providing foot care services. Pedicures require attention to detail and proper techniques, which seems to have been done correctly in this instance. This indicates that the salon may have knowledgeable and skilled staff members in this particular area.
Another positive comment was about the fast service provided by an older gentleman who did both a customer's and her aunt's nails in an hour. This indicates that some staff members at Belgio Nail & Spa are efficient and capable of completing services in a timely manner. Quick service can be a strength for customers who value efficiency and have time constraints.
However, these positive comments are overshadowed by several negative experiences shared by customers. One common issue mentioned is the poor application of nail polish and acrylic nails. Customers have described the application as shaky, unprofessional, and even worse than what a 5-year-old can do. This indicates a weakness in the technical skills of the nail technicians at Belgio Nail & Spa. Inadequate application can lead to dissatisfaction and a negative perception of the salon's services.
Another consistent complaint is the poor customer service exhibited by the staff at Belgio Nail & Spa. Some customers have described the staff as rude, disrespectful, and unprofessional. In specific instances, the staff members have spoken negatively in their native language about customers who were complaining. This behavior demonstrates a lack of respect for customers and suggests that the salon may have difficulty handling customer complaints and addressing their concerns. Poor customer service can greatly impact a business's reputation and lead to a loss of potential clientele.
In addition to poor customer service, customers have also expressed dissatisfaction with the cleanliness and hygiene of the salon. One customer mentioned that the salon left many hairs behind after a waxing service, forcing her to finish the job at home. This indicates a lack of attention to detail and a failure to maintain a clean and hygienic environment. These issues are particularly concerning for customers who prioritize cleanliness and expect high sanitary standards from a spa.
Another weakness mentioned by customers is the rushed and sloppy work done by the staff. Customers have complained about nails that are too big for their fingers, uneven application of polish, and gritty and rough finishes. These issues suggest a lack of professionalism and attention to detail from the salon's nail technicians. Poor craftsmanship can lead to a negative perception of the salon's services and result in customers seeking alternative establishments for their beauty needs.
In terms of pricing, while some customers have found the salon to be reasonably priced, others have complained about being overcharged or not receiving the services they paid for. This suggests inconsistency in pricing and potential issues with transparency in billing. Customers should be able to trust that they are being charged accurately and fairly for the services they receive.
In conclusion, Belgio Nail & Spa has received mixed reviews from customers. While some have praised their pedicure services and fast service, others have complained about poor customer service, inadequate technical skills, cleanliness issues, rushed work, and expensive prices. It is evident that the salon has both strengths and weaknesses. However, the recurring negative experiences and comments highlight areas for improvement, such as enhancing customer service, addressing technical skills, maintaining cleanliness standards, and ensuring transparent pricing.
Best TL Reviews
Horrible experience. I DO NOT RECOMMEND. Just look, and it’s my birthday weekend! I had concerns early on and asked her about the sides of my nails, she basically said when she trims it, it will be better, like what! The man that did my pedicure was fine basically until he started to paint, she was shaking the entire time!
Horrible place, I went there because it was empty, now I see why. I got a full set, pedicure and under arm wax. The only thing half decent was my pedicure. My acrylic set looks horrible and the nail polish application is so bad my 5 yr. old niece can do better. My waxing was so bad, she left so many hairs behinds that I had to come home and finish it myself. I was charged 30$ for the Waxing, $ 55 for my full set & is $40 for my pedicure… Don’t go here!!!
This used to be my favorite place to get my nails done. I don't know what's happened to them but they've become very rude and they have very poor customer service. If people complain they start speaking in their own language and basically talking s*** about you instead of taking care of you and dealing with the problem. They are the worst people. I do not do business with them anymore. We are not stupid Tina.
I went to this salon today for a fill and a pedicure. I arrived at 945am and was told that it would be a 10 min wait. I waited patiently and sat in the first chair to the left with the man who calls himself “Kevin Costner”. He completed my fill which was decent. I had no complaints. He then passed me along to an employee for my pedicure and I could see that she was already in a mood. As she began to remove my gel polish she poured acetone on my toes. I simply advised her that I had acrylic on my toes. The reason being is because I was not planning to get a fill on my toes. I have always overlayed my toes to prevent my toenails from chipping or breaking. The lady responded “ what you want”. I responded back nothing I was just letting you know. From that it all went south! She had a serious attitude. When I noticed how she was handling my feet. I said can you just finish removing the polish and polish my toes and then I will be done. Don’t worry about the pedicure. This lady became irate stating that she wasn’t doing my feet because I had the attitude and told me I could leave. I informed her that I had been waiting for a service and I would like someone to at least complete my polish. I waited for another 10 minutes and asked another lady who would be polishing my toes and she referred me back to the man who did my fill. He stated that I was too picky and that they didn’t have time to complete my service. I informed him that I am paying for a service and that I have a right to request specifically what I want and don’t want. None the less these people are unprofessional and clearly have no customer service. I left with a few choice words and will not return or ever recommend them. It is clear why they have 3 stars. They didn’t seem very interested in servicing me from the beginning. Please be aware when going to this salon. They clearly don’t value customer service and building regular clientele to improve their business. Word of mouth is everything for a business these days.
Don't even want to give one star. They don't deserve it. This place is horrible. Went in for 1 full set, 1 fill, and two pedicures. Told us come back in 15 mins(so we did). Made us wait another 15 mins only started on one of our nails charged me 35 for the different shape of nail and length and also left acrylic glue all over my skin and nails. (see photos length of full set and fill to show). Pedicures were horrible you pay 35 bucks for a deluxe pedicure and I got no massage no hot oil nothing! Then they finally went to do the fill and they tried to charge 45 bucks so we left. Right down the street at classy nails amazing place. 25 bucks to do fill.
My finger is burning & bleeding from him staving my cuticles, and the white tips are all wavy and not smooth and feel gritty, I came here because my usual place was closed but oh my god, me needing a fill in looked better then this. I cant believe how gritty that feel to the touch after gel. Terrible job, i should of looked at the review. Definitely would not recommend at all
Rushed through doing my nails. Paint looks horrible and the nails look way too big for my fingers. Never again will I get my nails done here !! Worst full set I've ever had done !
Had a older gentleman do my nails and my aunts nails in an hour! Fast and well done. It's a great place to go not to bad on pricing either!
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Belgio Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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