Quick Facts About Urban Diva Beauty Supply
Urban Diva Beauty Supply has several strengths that can be observed from the comments provided by customers. One of the strengths mentioned is the kindness and helpfulness of the owner. The owner was willing to assist a customer by holding their items while they continued to explore the store, even close to closing time. This level of customer service creates a positive experience and makes customers feel welcome and valued.
Another strength of Urban Diva Beauty Supply is the great deals they offer. Customers express their love for shopping at the store because of the attractive prices on everything. This aspect is important for customers who are looking to save money and get value for their purchases.
The variety of products available is also highlighted as a strength. Customers appreciate the wide selection of clothes, hair, and accessories offered at Urban Diva Beauty Supply. This one-stop-shop provides convenience and makes it easier for customers to find everything they need in one place. Additionally, the positive feedback regarding the quality of wigs indicates that the store offers high-quality products.
Despite these strengths, there are several weaknesses that can be inferred from the comments. One weakness mentioned is an issue with the cashier giving incorrect change. One customer recounts a situation where they gave a $20 bill but received change for a smaller amount. Despite attempts to explain the mistake and seek resolution, the employee refused to rectify the situation. This highlights a potential issue with the store's employment and rules regarding theft. The comment also suggests that the store may hold biased assumptions about the intelligence and behavior of its customers, particularly those from the surrounding area.
Another weakness mentioned is a negative encounter with a rude man at the register. While this is acknowledged as a one-time occurrence, it still raises concerns about inconsistent customer service. Having a rude employee can potentially tarnish the store's reputation and discourage customers from returning.
Although not explicitly mentioned as a weakness, one comment indirectly alludes to potential concerns regarding the accuracy of the cash register. The customer mentions the importance of checking receipts to ensure that they were not cheated out of any money. This implies that there may have been previous instances where customers have experienced discrepancies in their transactions.
In conclusion, Urban Diva Beauty Supply has strengths such as a kind and helpful owner, great deals, a wide variety of products, and positive feedback on the quality of wigs. However, weaknesses include issues with incorrect change, potential biased assumptions about customers, and occasional encounters with rude employees. These weaknesses should be addressed by the store to ensure consistent and satisfactory customer experiences.
Best TL Reviews
owner was very kind and willing to help me he held my stuff while i shopped for more and made me feel no rush even though it was close to closing time.
They have a great deal on everything I love shopping there.
I gave the cashier $20 dollars . Waiting for my change and he gives me a dollar and nickels . I told him nawwww. I handed you a 20 . Now I had a nose ring mascara and lip gloss those three items are over $5 so if I didn't give him a 20 how did I pay for those items and receive a dollar and some nickels back I even tried to explain it to the other employee and they just refuse to give me my money back. Then I asked him to replay the tape so they can see that it was a $20 in my hand that I passed him at the counter he went through the tape and somehow he couldn't find where I was standing at at our particular moment. .. I will say the beauty supply store is in the projects surrounding area so they believed women that come in there can't count their change and are too loud and ignorant to realize that they're being robbed it has great items just horrible employment and rules of stealing .
I Absolutely Love This Store The Staff Are Awesome They Have A Wide Variety Of Clothes Hair & Accessories For A Reasonable Price..It’s Like A One Stop Shop I Love It There …They Wigs Are Amazing Also this wig is from them
When one gets old...a certain age, making mistakes are a kinda comic relief at ones own expence, of course. And they're gonna happen because after many years of living with drug pollution, its inevitable.
So as I take care of shopping obligations, I look over my receipts outside of the store to make sure the cash register hasn't made a mistake!
Today it did. Since the register doesn't understand English, I talked to the clerk at this store. I KNEW I WAS CHEATED OUT OF ABOUT 89 CENTS!!! So I fervently explained that to him!!
He calmly and coolly explained the addition. He was oh so polite! Of course I apologized and told him that I'd write a good review for his store because I owe him that!!!
The service is nice and I would recommend anyone there they are great people
It's a big hair store. They have hair in all price ranges. There's a very nice young Lady in back doing lashes and she's good and fast. The one down side was the rude man at the register this particular day. However he's not always the one working the register so don't let that stop you from going there
Great service good helpers variety of things in there to look at and get try it out for your self ❤️
Urban Diva Beauty Supply Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
How to go there
Location
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