Quick Facts About UNITED NAILS
Strengths of UNITED NAILS:
1. Excellent customer service: The salon has received praise for their exceptional customer service. They make sure to cater to the needs of their clients, such as providing a luxurious experience for someone going through aggressive cancer treatments.
2. Friendly staff: Many customers have mentioned the friendly and welcoming nature of the staff. This creates a positive and comfortable atmosphere for clients.
3. Timely service: Customers appreciate that UNITED NAILS efficiently gets them in and out of the salon in a timely manner. Waiting times are minimal or non-existent, which is a major advantage for busy individuals.
4. Wide selection of products: The salon offers a beautiful selection of polishes, dip powders, and gel colors. This variety allows customers to choose from a range of options and find the perfect color or style for their nails.
5. Skilled nail technicians: The salon is praised for its talented staff who are skilled in delivering great nail services. Customers have named specific technicians who consistently provide excellent results.
6. Affordable prices: UNITED NAILS offers competitive pricing for their services. Customers appreciate the reasonable rates compared to other nail salons.
7. Attention to detail: The staff pays attention to the details, ensuring that each client receives a high-quality service. This attention to detail helps to create a satisfactory experience for customers.
Weaknesses of UNITED NAILS:
1. Inconsistency in service: While many customers have had positive experiences, there have been some instances where customers had unpleasant experiences. Some customers have mentioned that they received poor service or experienced issues with the quality of their nails.
2. Lack of consistency among technicians: In one case, a customer had a negative experience with a particular technician. This highlights the potential lack of consistency among technicians in terms of skill and customer service.
3. Handling of customer complaints: One customer mentioned a negative interaction with a technician who reacted poorly to a complaint. This suggests that the salon may not have a proper system in place for handling customer feedback and resolving issues.
4. Pricing dissatisfaction: While most customers appreciate the affordable prices, there have been cases where customers felt dissatisfied with the pricing. For example, one customer mentioned feeling charged for unfinished work.
5. Limited availability during busy times: Some customers mentioned that the salon can be busy at certain times, leading to potential waiting times. While the overall service is efficient, busy periods may cause inconvenience for customers.
In conclusion, UNITED NAILS has several strengths, including excellent customer service, a friendly staff, timely service, a wide selection of products, skilled technicians, affordable prices, and attention to detail. However, there are some weaknesses to address, such as inconsistency in service, lack of consistency among technicians, issues with handling customer complaints, dissatisfaction with pricing, and potential limited availability during busy times. By addressing these weaknesses and building upon their strengths, UNITED NAILS can continue to provide a positive and satisfying experience for their customers.
Best TL Reviews
My mom is going through very aggressive cancer treatments and she finally felt like going to get pampered— they made sure she felt like a queen and catered to her. I’m so thankful for them. Cannot brag on this salon enough!!
Always love visiting United Nails. Such a friendly staff. They have a beautiful selection of polishes, dip powders, and gel colors. They get you in and out in a timely manner as well. I never have to wait for very long if I even have to wait at all.
Kayla & Andy are FABULOUS! Only place I’ll use! I always go in with some “wild” idea & they KILL IT every time! && on top of their great service, they have great prices! ❤️ 10/10 recommend you go check em out!
I came to this place as a recommendation from a coworker and I could not have been happier!! I needed to get my nails done before my wedding and they did an AMAZING job!! Thank you so much for your work and attention to detail!! I will totally be coming back! ????????
This place has friendly staff, who pay attention to the details! They may be busy at times, but they are worth the wait!
I LOVE this nail salon. The staff are very friendly, talented, and they work quickly so they can fit everyone in without a crazy wait time. The prices are very fair and I’m always satisfied with my nails when I walk out of here!
I previously liked this nail salon, but my last 2 experiences were terrible. On the first bad experience the tech filed my nails after applying the shellac polish and of course it chipped the next day. I went back and a different tech fixed them and they looked amazing for 2 weeks. The second bad experience was with the same tech as the first. I didn’t like the shape of my nails (they looked thick and boxy) and simply asked if she could please file the sides down a little more. She told me she spent a long time on my nails (over 3/4 of that time was spent with my hands soaking in cold acetone until my fingertips were literally turning blue). She said I was too picky and needed to go get them finished somewhere else. I was completely appalled when she reacted like that and embarrassed. She charged me $40 for the work she did and I left with unfinished nails. I’ll never go back to this nail salon and wouldn’t dare suggest it to anyone else.
From out of town, so looked up places near where I was staying - United nails was close w/great ratings
&reviews, which are well deserved! Excellent artists plus everyone was kind & welcoming. Even spoke w/another customer who was referred there, & she loves the result! Thanks to Lizzie & Kayla for taking good care of me. I will look forward to stopping in each time I am in Cabot! Definitely recommend.
Place Pictures
UNITED NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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