Ko Hair Salon

+1 678-765-2777

2790 Lawrenceville-Suwanee Rd # 110, Suwanee, GA 30024 United States of America

Open Today: -

Quick Facts About Ko Hair Salon

Ko Hair Salon has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, let's examine the comments provided.

Starting with the positive comments, it is clear that some customers have had excellent experiences at Ko Hair Salon. One customer mentioned that their stylist, Anna, provided a great haircut and took the time to ensure everything was right before finishing up. This suggests that the salon pays attention to detail and strives for customer satisfaction. Another customer mentioned that Alex Hong is their go-to stylist, indicating that Ko Hair Salon has experienced and skilled stylists who consistently deliver excellent results. Cleanliness is also highlighted as a strength, with one customer stating that the salon is very clean. This demonstrates that the salon maintains a hygienic environment, which is important for customers' comfort and safety. Finally, the customer who commended the salon's efforts to accommodate people of all ethnicities suggests that Ko Hair Salon is inclusive and welcomes a diverse clientele.

Moving on to the negative comments, there are a few weaknesses that stand out. One customer complained about the lack of communication regarding appointment availability. They had to wait for 40 minutes, which led to disappointment and wasted time. This indicates a potential issue with managing appointments and ensuring clear communication with customers. Another customer expressed frustration with the service and professionalism of their stylist. They felt that the stylist had poor service attitude and didn't understand the requested style. This suggests a weakness in customer service and the ability to meet client expectations. Additionally, the customer mentioned the stylist dropping the comb on the floor and continuing to use it on their hair, indicating a lack of hygiene and attention to detail.

Considering both the positive and negative comments, it is evident that Ko Hair Salon has several strengths. These include skilled stylists, attention to detail, cleanliness, and an inclusive environment. These qualities contribute to positive customer experiences. However, there are also some weaknesses that should be addressed. These include improving communication about appointment availability, enhancing customer service and professionalism, and maintaining consistent hygiene practices.

In conclusion, Ko Hair Salon has strengths in terms of skilled stylists, attention to detail, cleanliness, and inclusivity. However, there are weaknesses that need to be addressed, including better communication about appointment availability, improved customer service and professionalism, and maintaining higher hygiene standards. By focusing on these areas, Ko Hair Salon can further enhance the customer experience and address any concerns raised by customers.

Best TL Reviews

This is my first time coming here since I moved to GA. I walked in, asked for the average price of a haircut and Anna answered my question directly. I showed her a reference picture and she improvised with my hair type. She took her time and actually made sure everything was right before finishing up. For $30, I am happy with my cut. I will definitely have her as my stylist now.

Arrived there for a haircut, was told I was next on the line and when the other person was done he said sorry that he already has another customer that made an appointment waiting. I wish he told us that he had no spot left so I didn’t have to waste 40 mins sitting in there. Very disappointed. Make sure you make an appointment before going there!

Showed a picture and was provided exactly what I wanted. My beautician was attentive and although there was a little language barrier between the two of us, we were able to communicate. Everyone was polite.

안경쓰신 아주머니한테 잘랐는데 머리자르시다가 아무말도없이 통화하러 가시네요 서비스도 개판이고 초면에 반말하시는거보니 서비스정신도없고 댄디컷 해달라했는데 무슨 스타일인지도 모르시고 실력도 없고 서비스도 없어서 다시는 안갈것같습니다.

Showed up for appointment scheduled but had to wait longer, the lady was so nice and apologized profusely even though I am not Korean. Place is clean and the people here really work hard and want to give you the best haircut. All are welcome, I encourage all ethnicities to come here as you can see the technique they use is like mastering a craft. They speak english here so please come! Some people will wear masks but its okay if you dont. Support all small business owners, not great clips and the corporate ones Yong Jun is awesome

Alex Hong is my hair stylist and he always does my hair so perfectly! The salon is very clean and their service is the best!

I cannot say enough good things about this salon, especially Alex Hong who I have been going to him for years now and asked cut and curl my damaged hair that he got the exact ones I wanted, and the style is getting more beautiful after haircut and styling.

Thank you Alex!

NO. i showed the guy plenty of pictures of what i wanted and i wrote them out on my notes app in BIG BOLD letters. i got the exact opposite its nothing like i asked for i asked for long layers he gave me short layers up to my ear, he kept dropping the comb on the dirty floor and continued to use it on my hair multiple times. he looked experience so i trusted him, i was wrong. i could do nothing but cry the whole day and hope that my hair grow back fast.