Quick Facts About Kaya Threading
Kaya Threading place has received a mix of positive and negative comments regarding their strengths and weaknesses. In order to provide a comprehensive analysis, we will explore each aspect mentioned in the comments and evaluate how it contributes to the overall customer experience.
Strengths:
1. Cleanliness: Multiple commenters mentioned that the place is clean and sanitary. Maintaining a clean environment is crucial in a threading salon, as it instills confidence in customers that proper hygiene practices are being followed. This is likely to attract more customers and create a positive reputation for Kaya Threading.
2. Welcoming Atmosphere: The staff at Kaya Threading has been described as nice and welcoming. Feeling welcome and comfortable in a salon is important for customers, as it enhances their overall experience. Friendly and courteous staff members can create a positive impression and make customers feel valued.
3. Efficiency: Customers have mentioned that even though the place may be crowded at times, the service moves fast. Efficient service is crucial in a threading salon as customers often seek quick and precise eyebrow shaping. Being able to provide speedy service, especially during peak times, can be a significant advantage for Kaya Threading.
4. Reasonable Price: Customers have commended the price point at Kaya Threading, considering it as a positive aspect. Offering competitive prices can attract a wider range of customers, particularly those who are price-sensitive or looking for budget-friendly options. This is likely to contribute to customer satisfaction and loyalty.
5. Experienced Staff: Commenters have noted that the staff at Kaya Threading are experienced, which is a strength for any threading salon. Experience provides assurance to customers that the staff are knowledgeable and skilled in their craft. This can lead to consistent and reliable results, fostering trust and loyalty among customers.
Weaknesses:
1. Inconsistency in Service: One customer mentioned that their eyebrows were initially well-done but subsequent visits resulted in poor outcomes. This highlights a potential weakness in maintaining consistency in the quality of service provided. Inconsistency can be a major turn-off for recurring customers seeking reliable service, and it may lead them to consider alternatives.
2. Unprofessionalism: Negative reviews have noted instances of rudeness and unprofessional behavior from certain staff members. Unprofessional conduct can significantly impact the overall customer experience and their perception of the business. It is vital for Kaya Threading to address such issues promptly to maintain a positive reputation and avoid losing potential customers.
3. Lack of Customer Accommodation: One customer mentioned that the salon did not accommodate their needs, particularly in terms of pain tolerance during the eyebrow threading process. Failing to cater to individual customer preferences and needs can lead to dissatisfaction and frustration. Kaya Threading should aim to address and meet customer expectations to ensure a positive experience for all clients.
4. Absence of Customer Facilities: A commenter mentioned that there is no bathroom available for customers. While this may not directly impact the quality of threading service, it is a factor that can affect the overall convenience and comfort of customers. Providing basic amenities, such as a restroom, can enhance the overall experience and customer satisfaction.
In conclusion, Kaya Threading has several strengths, including cleanliness, a welcoming atmosphere, efficiency, reasonable prices, and experienced staff. However, there are weaknesses such as inconsistency in service, unprofessionalism, lack of customer accommodation, and absence of customer facilities. It is important for Kaya Threading to address these weaknesses and strive for improvement in order to provide a consistently positive and satisfactory experience for customers.
Best TL Reviews
Place is clean, you feel welcome and the staff is very nice and efficient. Plus the price is a plus. Even is crowded sometimes
, It moves fast. Glad I found this place ????
Total last minute walk-in appt on Thanksgiving day! I was nervous but Kaya was my last resort and I totally needed it. And they met my standards and exceeded my expectations. My first time there. I walked out greatful and looking ready for my trip! Thanks Kaya!
I feel bad writing this. I really wanted to give them a 4th chance but my girlfriend who also comes here convinced me not to go back. They do a pretty good job on her but totally butcher mine. Chair 2 is always mad at me for no reason.
I'm quiet, I never complain so it sucks. I explain what I want and even have a photo of my own browes.
She did an amazing job the very 1st time. Don't know what happened.
I'm sad cause I really wanted this to be my place, as I am super loyal and take all my friends.
This is one of my favorite eyebrow threading establishments. The staff is nice and they keep everything clean. There also isn't much of a wait even when they have a waiting list. The prices are reasonable and the staff are experienced. I've never left out with miss matched eyebrows or scarring due to the thread like some other places I have been.
I never write negative reviews, but decided to write this one to save other people from getting their eyebrows ruined. The lady on station one (Pareesa?) did my eyebrows and she was extremely rude and unprofessional. She not only ruined my eyebrows (that I took two months to grow out), but blamed me for not letting her do her job when all I did was take 5 second breaks here and there because my pain tolerance is extremely low. They do not accommodate their clients and are extremely unprofessional. Avoid this location.
Kaya Threading has always been clean and sanitary. I went to them pre-covid as it is located near the gym I was going to and if I was filling up on gasoline at Costco.
I believe there were 3 ladies, however, I only saw 2 since they reopened per state standards.
They are very nice women and have gentle hands and are very detailed. Once you sit down, they ask you not to remove your mask - depending on the type of threading service you are asking for. Otherwise, they make sure to sanitize and clean up after every client and make you wait a couple of minutes before you are seated.
I went on a Wednesday at 10am. Idk her name but she was the o my one there, she wasn’t friendly, she made one of my eye brows shorter & the other longer. I never had a problem coming here but this experience wasn’t great.
Ladies that do the eyebrows here aren't nice.
You just go pretty much for a decent eyebrow thread. Also, no bathroom for customers. So keep that on your radar if you really need to go for some reason
Kaya Threading Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:30 AM - 08:00 PM |
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Tuesday | 09:30 AM - 08:00 PM |
Wednesday | 09:30 AM - 08:00 PM |
Thursday | 09:30 AM - 08:00 PM |
Friday | 09:30 AM - 08:00 PM |
Saturday | 09:30 AM - 08:00 PM |
Sunday | 09:30 AM - 07:00 PM |
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