Quick Facts About Bally Nails
Strengths:
1. Quick and easy service: Many customers mentioned that the service at Bally Nails Place was quick and easy, allowing them to get their nails done efficiently without wasting much time.
2. Friendly and kind staff: Numerous reviewers praised the staff at Bally Nails Place for being friendly and kind. This positive customer service experience contributes to creating a welcoming and comfortable atmosphere for their clients.
3. Acknowledgment and resolution of mistakes: One customer highlighted that the nail technician acknowledged a mistake in their polish and took the initiative to fix it without removing the polish. This shows that the salon pays attention to detail and is committed to providing satisfactory results for their customers.
4. Price: Some customers mentioned that the prices at Bally Nails Place were reasonable and affordable. This can attract price-conscious customers who are looking for quality services at a lower cost.
Weaknesses:
1. Poor quality polish and nail job: Multiple customers complained about the poor quality of the polish and nail job they received at Bally Nails Place. Complaints included lumpy nails, nails breaking off the next day, and nails popping off within a week. These issues indicate a lack of attention to detail and quality control.
2. Unresponsive customer service: One customer mentioned that they informed the nail technician about the issue with their nails twice but were ignored both times. This lack of responsiveness to customer concerns can lead to dissatisfaction and a negative impression of the salon.
3. Inconsistency in design results: A customer mentioned that they paid for a nail design that did not resemble the picture they showed the nail technician. This inconsistency in delivering the desired results can be disappointing for customers who have specific design expectations.
4. Unsatisfactory foot massage: A customer expressed their dissatisfaction with the foot massage service, stating that it was awful, rushed, and the water was cold. This indicates a lack of attention to providing a relaxing and enjoyable experience for customers during pedicures.
5. Miscommunication and unwanted services: One customer mentioned that the technician started applying dip powder despite the customer requesting colored acrylic nails. When the customer tried to stop the technician, they were told they would have to pay an additional fee to remove it. This miscommunication and failure to provide the requested service can lead to frustration and dissatisfaction.
Overall, while Bally Nails Place demonstrates strengths in terms of quick service, friendly staff, and acknowledgment of mistakes, the salon faces several weaknesses related to poor quality nail jobs, unresponsiveness to customer concerns, inconsistency in design results, unsatisfactory foot massages, and miscommunication regarding requested services. These weaknesses can negatively impact the overall customer experience and reputation of the salon.
Best TL Reviews
Thank you Steven. We had a few laughs and the service was quick, easy and relaxing! The part that made the experience better for me is that he acknowledged a mistake In the polish of my big toe and let me know he would fix it and was able to do so without removing the polish. Other places I’ve went in the past I feel would have not said anything and hoped I didn’t notice if I didn’t say anything. I will definitely be back again. :)
My experience here was not good. Polish was done terribly. I made the nail tech aware of the issue twice and was blown off both times. My nails are lumpy. I went in to get a fill in. The only plus is the price but you get what you pay for.
My nail tech was an older gentleman.
I will never use this salon again. They tried to screw me out of $50. I used cash app to pay for my services he done my card two more times after and said it wouldn’t go threw. So my husband came in there and gave them $50 cash. Well when I got to the car I seen where it went threw on my cash app and we went right back in. They wouldn’t give him his $50 back told us to come back in 10 hrs. We fussed with them for about 10 mins. Well the other lady that was in there got up and walked out right behind us because of the way they did me. So I went on my cash app and canceled the payment. It hasn’t even been a week and my nails are popping off and I have never had that problem before with other salons. I would recommend if your gonna use them to have cash and not to use a card what so ever. Oh and I got them done the Saturday before Halloween and they done popped off.
First of all, I'm giving them 2 Stars because the sugar scrub pedicure ($28) was great! I will say, that the staff is very friendly and kind. I paid $55 to get a design done on each nail. It wasn't anything too complicated ( it still didn't look like the picture that I showed them though). I wasn't happy with the design results. I told myself that I would just deal with it until my next appointment but the NOT ONE but TWO NAILS BROKE OFF THE VERY NEXT DAY!!! I have been getting my nails done on and off since I was 16 and I have NEVER had something like this happen. $55 and they did not even last a day????
The deluxe foot massage was not good . The foot massage was awful and she barely even touched the sole of my feet . The water was cold. It all felt rushed . I will not be going back
This was really bad! I asked for colored acrylic (solar nails) and the tech started to put dip powder on me. When I stopped her she stated it would be $15 to remove it so I felt stuck and ended up getting something I didn’t want for an overall price of $60. Even after all of that I had to have them fixed elsewhere for even more!! Just look at this mess. Want I wanted vs what I got. It looks like a child did this ????
Took my fried in to get her nails done and this was the worst job I have ever seen. I am a fan of pretty nails and this was a sloppy job
I used another nail salon for over a year. They changed owners so I set out to find another nail salon. Came across valley nails there's a young lady in there that is amazing. I'm not sure of her name unfortunately I've been several times now for a manicure nail dip now art and a pedicure. The pedicures they're good and very meticulous but the young lady that does my nails again is amazing. I don't think there's nothing she can't do. I went in there the first time and she redid my nails they were amazing it was a black powder dip with gold flakes beautiful this last time I went I had showed her the previous time what I wanted done she took a picture of it I came a week ago and she did it exact. I go next week and she's going to do a beautiful Christmas art. I recommend them highly recommend them I will not go anywhere else
Place Pictures
Bally Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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