Us Nails

+1 248-549-6888

32713 Woodward Ave, Royal Oak, MI 48073 United States of America

Open Today: -

Quick Facts About Us Nails

Strengths:

1. Kind and friendly workers: One recurring theme in the comments is the kind and friendly nature of the workers at US Nails. This creates a welcoming and comfortable atmosphere for customers, making them feel at home while getting their manicures and pedicures.

2. Beautiful and meticulous work: Customers praise the attention to detail and the quality of the work done at US Nails. They appreciate the careful and precise approach taken by the technicians, resulting in beautiful nails.

3. Amazing service and personalized experience: Many customers mention the exceptional customer service they received at US Nails. The fact that they remembered one customer and their previous conversation two months after their first visit shows a high level of care and attention. This personalized experience contributes to making customers feel valued and appreciated.

4. Affordable prices: Several customers highlight the affordability of the services at US Nails. This is particularly attractive to those who don't get their nails done frequently or those who prefer to keep their nails short for work. The lack of pushiness to get false tips also distinguishes this salon from others.

5. Cleanliness: The cleanliness of US Nails is consistently mentioned as a strength. Customers appreciate the clean and hygienic environment, especially since the salon does not do acrylics and does not have a chemical odor that is often associated with other salons.

6. Accommodating and efficient booking process: The salon is commended for its accommodation of a bridal party of five and their ability to arrange appointments for multiple people in advance. The confirmation calls and timely service upon arrival also contribute to a positive experience.

7. Professional and fair pricing: Customers feel that the pricing for services at US Nails is fair and reasonable. The use of branded containers for products contributes to a sense of professionalism and trustworthiness.

Weaknesses:

1. Polish durability issue: One customer mentions that the polish on their fingernails chipped the day after the service, leading to the need for it to be removed. While the salon may not directly control the longevity of polish, this can be considered a weakness as it could affect the overall customer satisfaction.

2. Small salon space: The size of the salon is mentioned as a potential weakness, as it may require customers to have appointments and limit the number of people who can be serviced simultaneously. However, one customer also notes that this small size can create a more intimate and private experience when visiting with a small group of friends.

In conclusion, US Nails has several strengths that contribute to a positive customer experience, including kind and friendly workers, meticulous work, amazing service, affordability, cleanliness, accommodating booking process, and fair pricing. However, there are some weaknesses to address, such as the issue of polish durability and the limited space within the salon.

Best TL Reviews

Very kind workers here! I feel right at home getting my manicures and pedicures at this business! They also have a great color selection and the business is very clean!

Beautiful and meticulous work, amazing service (they remembered me and our conversation 2 months after my first visit!), very affordable prices. I don't get my nails done often, and keep them short for work-- they weren't at all judgy or pushy to get false tips etc like other salons I've been to. Highly recommend!

I love and really recommend U.S. nails! Linh and Tammy did a beautiful job on my nails and the entire experience was very comfortable and relaxing. I’ll definitely be back!

I tried this salon for the first time today. The customer service was exceptional (the best I've experienced in the greater metro-Detroit area). The pedicure was thorough and very relaxing. I sat next to a lady who has been a regular for the last 23 years (under both owners). She was older and bit frail and the attention all the staff gave her was really great to see. I will definitely be back!

Very clean. They do not do acrylics so it doesn't reek of chemicals like other salons. Pedicure was good but the polish on my finger nails chipped the next day to the point I had to remove the paint. My fingernails never hold polish well but one day is extreme even for me. The salon is very small so you really need an appointment. On the plus side if you go with a couple of friends it feels like you have the whole place to yourselves!

I booked a week ahead for 5 of us ladies in a bridal party. US Nails was very accommodating at getting us in. They called to confirm our appointments and we were seen on time when we arrived. Only one of our girls had to wait maybe a 30-40min to be seen due to walk ins. However the staff was very quick to try to get my friend out without the rest of us waiting. Overall we were very happy with the quality of our manicures and pedicures. I'll definitely be back!

Small and friendly! I do my own nails typically and am very picky. Sally did a full set dip with tips and I was very pleased with her work! She took great care and did not overfile my natural nails. Will definitely be going back. Also, the price for services is very fair and reasonable. The product was kept in the branded containers so no shady stuff. Thanks ladies!

I love us nails. The new owner very friendly. She does acrylic, gel, pink & white, waxing, shellac...ect..love her new pedicure chairs, tubs cover with liners, sugar scrub and organic lotion. The place very clean.she has lots of shellac color to choose from. The price very reasonable. I got the best pedicure with long massage. I definitely come back .