Quick Facts About TONG HAIRDRESSERS
TONG HAIRDRESSERS, as described in the comments, has a number of strengths and weaknesses that should be considered when evaluating the overall quality of their services.
Starting with the strengths, many customers praised Harry for his ability to handle difficult clients, particularly those with sensory issues. This demonstrates his skill in creating a comfortable and accommodating environment for all customers. Additionally, the comments highlighted Harry's ability to deliver great service and affordable prices, which suggests that he is able to meet the needs of his clientele and provide value for their money. Furthermore, there were positive remarks about the cleanliness and modernity of the salon, indicating a commitment to maintaining a welcoming and hygienic space.
Another strength highlighted in the comments is Harry's professionalism and dedication to his craft. Several customers mentioned that he consistently delivers the haircut they desire and takes his time to ensure a quality result. This suggests that Harry has developed a strong level of skill and knowledge in his profession, which further contributes to the positive experiences of his clients.
However, there are also some weaknesses mentioned in the comments that need to be addressed. One common complaint is the long wait times experienced by customers. While some individuals mentioned that the wait was worth it, others expressed frustration at the lengthy queues. This may indicate a lack of efficiency or organizational skills on the part of the salon, potentially causing inconvenience for customers.
There were also complaints about Harry's attentiveness and focus during appointments. One customer mentioned that he seemed distracted, taking breaks to answer phone calls and attending to other tasks in the back room. This lack of attention can affect the quality of the service provided, as seen in the comment where the customer's desired haircut was not achieved.
Another problem mentioned by a few customers was the lack of cleanliness and hygiene in the salon. There were complaints about hairs on the floor and the failure to clean the chair and tools before use. This suggests a lack of attention to detail and a disregard for proper sanitary practices, which can be a major concern for customers.
Another weakness highlighted was the salon's cash-only payment policy. This can be inconvenient for customers who may not have immediate access to cash or prefer to use alternative payment methods. Additionally, one customer mentioned that their spot in the queue was given to someone else when they needed to withdraw cash, causing a further delay in receiving service.
In conclusion, TONG HAIRDRESSERS has a number of strengths and weaknesses that should be considered when evaluating their services. The salon's ability to handle difficult clients, affordable prices, and dedication to professionalism are seen as strengths. However, long wait times, lack of attentiveness, cleanliness issues, and the cash-only payment policy are weaknesses that need to be addressed. Overall, while there are positive aspects to the salon, there are also areas that need improvement in order to provide a consistently high-quality experience for all customers.
Best TL Reviews
Love taking my boy's to Harry, he is brilliant. My youngest isn't the best client and has sensory issues but Harry handles him fantastically. Great service and prices, there are long waits sometimes but for me the wait is worth it. Definitely recommend
Sat waited for him to do 1 customer, took him over an hour to do this customer because he was in and out leaving him sat there, going in the back to take phone calls. Then finally gets to me and asked me to sit down, goes into the back messes about in there for 5 minutes comes back out to ask what I want so I showed him a picture(clearly didn’t take notice) says 1 second, goes back into the back room and starts washing up. Comes back to do my hair and doesn’t even cut anything off the top whereas the picture I shown him the hair cut is short. Wouldn’t even bother going because the queue soon builds up, if you want to wait 2-3 hours in a queue to not even get a decent hair cut then by all means go ahead. Got recommended to Harry, useless at his best. Not to mention not cleaning the chair or his equipment before trying to use it on me.
I've been coming to Harry for around 2 years. With out a doubt the best 'all round' hairdresser I experienced. Discipline reliability dedication service 10/10 *****
First time visit this afternoon, would highly recommend. Large waiting, clean and modern. Not too busy so wasn't waiting long. Friendly guy who did a great job and in quick time as well which was a bonus. 5 stars.
10/10 customer service. Harry was able to cut my hair the way I want it. Professional barber.
Top service, Harry gave me a slick fade and sully with top facial, best in town and best in quality.
Didn't particularly listen to what I wanted. Only takes cash and because I needed to go to the cash machine, (next door) they gave my spot to someone else who came in after me so a further 20 minutes wait. They didn't even ask this person to wear a face covering. Lots of different people's hair on the floor.
The best barber around. I travel 20 miles to get my haircut from Harry. Takes his time and does a fantastic job. The prices are very reasonable. Highley recommend.
TONG HAIRDRESSERS Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 08:30 AM - 07:00 PM |
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