Love Pets Grooming & More

+1 239-434-2555

4945 Golden Gate Pkwy #104, Naples, FL 34116 United States of America

Open Today: -

Quick Facts About Love Pets Grooming & More

Strengths:

1. Reasonably priced: Love Pets Grooming & More is praised for their affordable pricing, making their services accessible to a variety of pet owners.

2. Friendly and accommodating: The staff at Love Pets Grooming & More are described as sweet and accommodating, creating a welcoming environment for both pets and their owners.

3. Quick and efficient: Customers appreciate the quick service provided by the groomers at Love Pets Grooming & More, reducing the amount of time their pets have to spend at the salon.

4. Skilled grooming: Several customers mention the excellent grooming skills of the staff, who are able to maintain the youthful appearance of pets while delivering a beautiful and adorable style.

5. Availability and flexibility: Love Pets Grooming & More is commended for their ability to accommodate last-minute appointments and offer availability to customers.

6. Animal whisperer: One customer highlights the groomer's ability to handle animals with severe anxiety, showcasing their skills in providing a calm and professional environment for nervous pets.

7. Clean salon: The cleanliness of the salon is mentioned positively, suggesting that Love Pets Grooming & More maintains a hygienic and comfortable environment for pets.

Weaknesses:

1. Lack of communication regarding price changes: A customer claims that Love Pets Grooming & More doubled their prices without informing customers beforehand, leading to dissatisfaction and a feeling of deception.

2. Failure to meet customer's specific requests: One customer states that their pet was not groomed according to their instructions, resulting in disappointment and a decision not to return.

While there are overwhelmingly positive comments about Love Pets Grooming & More, it is important to address the concerns raised by unhappy customers. The lack of communication regarding price changes is a significant weakness, as it can lead to a loss of trust and loyalty among customers. Love Pets Grooming & More should ensure that they communicate any price adjustments in a timely and transparent manner to avoid such issues in the future.

Similarly, the failure to meet specific grooming requests highlights a potential weakness in the quality control process. It is crucial for Love Pets Grooming & More to prioritize customer satisfaction by ensuring that the grooming instructions are followed accurately. Implementing clearer communication and quality control procedures can help prevent future instances of customer dissatisfaction.

Overall, Love Pets Grooming & More has several strengths, including affordability, friendly staff, skilled grooming techniques, and a clean salon environment. However, they need to address the weaknesses of lack of communication and failure to meet specific requests in order to maintain a strong and positive reputation in the industry.

Best TL Reviews

Very reasonably priced. My sister recently got a Wheaton Terrier puppy and as she's still young she doesn't do well with sitting still, they work wonders here and are always very friendly and quick the few times Dahlia has been groomed! They also do a beautiful job keeping the youthful shape of her face and paws...comes home looking adorable!

I love this place everyone is sweet and accommodating!

They do a great job for my little guy who starts out as a scruffy little ragamuffin and ends up looking very handsome after a visit!

They are affordable and always try to get me in same day when I call.

Very impressed! I called, and they got me in the next day. I dropped my dog off at 9:30 and they were done by 11:15. They listened to what I asked, and his cut looks amazing. I went to the groomer named Alexandra. Everyone was very nice, I will definitely be back.

Wow they did such a wonderful job on my Bella! Very gentle with her too! Love the pigtails!! So cute! Thank you !

Excellent! Was very skeptical being our pup having severe anxiety, however, Tatiana was truly amazing and `Ripp’ responded very calmly to her nail cutting! Very kind and professional. We will be back :)

I have a long thick haired black lab mix and she cuts her so beautifully . The salon is clean, the owner is really friendly and she’s very kind to the animals . I highly recommend her! Also very reasonably priced and always has availability .

I took my cat here to get a lion cut and his nails cut. She was AMAZING with him. Not only is she an animal whisperer but his lion cut came out amazing! He’s a happy camper.

After giving them a good review they doubled the prices without posting or telling anyone. from $35 to $45 and then to $60 and didn't cut him the way I asked. He won't be going back. (I was tipping very well to begin with!)