Quick Facts About Happiness Nails
Strengths:
1. Excellent gel manicure: The first comment praises the gel manicure service at Happiness Nails, emphasizing that the technician was gentle and considerate, especially since the customer had recently removed acrylic nails. The customer was impressed with the results and even showed an inspiration picture, which was executed perfectly. The quick service without rushing also received positive feedback.
2. Friendly owner and staff: Several comments highlight the kindness and friendliness of the owner, Lilly, and the staff at Happiness Nails. They aim for perfection and prioritize customer satisfaction. The positive and welcoming atmosphere created by the owner and staff contributes to a pleasant experience for customers.
3. Skillful nail art and designs: One comment specifically mentions that the owner, Lilly, does the best nails and designs. This indicates that Happiness Nails excels in providing artistic and creative nail designs, satisfying customers who seek unique and personalized nail art.
4. High-quality nail work: The overall consensus from positive comments is that the nail work at Happiness Nails is of high quality. Customers mention that their nails always look amazing after visiting this salon, and they highly recommend it.
Weaknesses:
1. Limited selection of regular polish: One customer noted that there is a limited selection of regular polish at Happiness Nails, with most of the focus being on gel polish. This suggests that customers who prefer regular polish may be disappointed by the limited options available.
2. Inconsistent nails and rushed service: There are a few negative comments expressing dissatisfaction with the overall outcome of the nail services provided at Happiness Nails. One customer mentioned that the acrylic nails they received were not uniform in size and started falling apart after a week. Another customer complained about uneven and crooked coffin-style nails that were the result of the technician applying too many coats of polish. Both negative comments indicate rushed service and a lack of attention to detail.
3. Poor eyelash extension service: One customer had a negative experience with eyelash extensions at Happiness Nails. The lashes were uneven and fell out quickly. The customer also experienced discomfort during the process and felt that the salon had insufficient knowledge and expertise in providing lash extensions. This negative experience with lash services suggests a weakness in the overall skill and expertise of the salon in this area.
4. Language barrier and communication issues: Two negative comments highlight communication issues with the salon staff. One customer felt uncomfortable when a technician started speaking in a native language and appeared to be discussing the customer. Another customer experienced a change of technician during their visit and felt unsure if there was a problem due to the language barrier. These incidents suggest that the salon may need to improve their communication with customers and address any language barriers that may exist.
5. Moody and bad customer service: One comment mentions bad customer service, a bad attitude, and moodiness among the staff at Happiness Nails. This implies that there may be instances where customers feel unwelcome or encounter unfriendly behavior from the salon staff.
In conclusion, Happiness Nails has strengths in providing excellent gel manicures, having a friendly owner and staff, skillful nail art and designs, and offering high-quality nail work. However, the salon has weaknesses when it comes to limited selection of regular polish, inconsistent and rushed nail services, poor eyelash extension services, communication issues, and occasional poor customer service. Addressing these weaknesses could greatly improve the overall customer experience at Happiness Nails.
Best TL Reviews
I came today 11/29 as soon as they opened. I think it was the owner who greeted me and welcomed me in. I got a gel manicure, she was very gentle and handled my nails nicely knowing i recently took off my acrylics so my nails were a little sore. But she did amazing!!!!! I’m so impressed. I even showed her an inspiration picture and she got it spot on. I was in and out of there. Very quick service but she was not rushing at all. I definitely will recommend for your manicure needs!
When I walked up it was a big banner stating that they were under New Management so I thought I would try them I just relocated from Massachusetts and needed a pedicure and manicure ASAP!! Moon and Tran did a fairly decent job even though I just got the basic pedicure and gel manicure. When you walk in there is a waffle of gel polish but not very much selection on regular polish in all fairness I will give them another chance and ask them for room to improve their selection of polishes and a better job on the manicure
Everyone at this site is amazing. They are very nice and the owner Lilly does the best nails and especially on her designs. They aim for perfection and that is what they do. Every time I leave this shop I leave happy.
Lily is the best! My nails always look amazing. Highly recommend this nail salon.
DO NOT get your lashes done here. I paid $120 for lashes and as much as I figured it was a risk to get them done in a nail salon, I couldn’t wait for an appointment somewhere. I showed the tech a picture of what I was looking for (same length all around the eye) and after two and half hours, she showed me the most basic lash extensions I have ever seen (basically a “natural” lash look) and they were uneven. They were already falling out by the time I got home and less than a week later, most of the lashes on my right eye are completely gone. My eyes were so irritated because she kept placing the tape too far in my eye, I was so uncomfortable the entire time I was shaking. It’s so loud and over lit in there, overall it was the worst experience. Just don’t get your lashes done here, they have no idea what they’re doing and charge way too much for what they’re doing.
Unfortunately, the woman who did my nails was so sweet and kind, but I regret paying her 40$ to do a set of acrylic nails that aren't even uniform in size. This Is what they look like a full week after having them done. Theyre falling apart. She also rushed it and didn't take her time. Needless to say I can't wait to go somewhere else and get these taken off. They make my hand look 10 years older and they're crooked. Please read this review and take more time to give your clients quality nails for the price you charge.
By far the worst experience ive ever had! Dont go here!! I asked for coffin style and one of the taller male techs that works on the station by the door took over what the female tech was already doing and put so many coats of nail polish they were so uneven they didn't even look coffin style anymore! When I asked him to fix it he filed one side more than the other. When i pointed out it was crooked he got so upset he filed my nail so hard he made my finger bleed!!!!!! I had the lady look at my nails and she started getting upset with me. She asked what I wanted her to do, I said I don't know you are the one that does nails I'm asking you to help me figure that out because it looked so bad then she grabbed my hands and frustrated squeezed my hands hard that i had to tell her not to do that again.before she started fixing my nail I was going to take a before pic and she quickly pulled my hand as i was taking the pic so wouldn't be able to . Even before I complained about the nails they didn't even clean around my nails. I had all this crusty hard stuff all over and they let me walk out like that! Then she told me a different amount that she charged my card with!!!!!!!!! I went here because of nice reviews but i was there for 3 hrs this was the first and last time I'll go here.
My first visit I will never return.
I ask for pedicure and basic refill with NO gel. the lady annoyed at me not wanting gel became annoyed and began speaking in native language.
It appears to be obviously about me Making me and other client there uncomfortable. She insisted i get gel now with harsher tone. Said No. thank you. then pointed out a black small dot of nail polish she had accidentally applied to one of my tan nails.
She stood up speaking in her native language and sat in the front with a slight younger female maybe her daughter.
After a few minutes a man came possibly owner and began doing my nails again. I asked if there was a problem. He said "I'll do nails for you now okay"
He finished the nails, I canceled pedicure, paid, tipped him and left.
Will never return.
bad customer service
bad actitud
very moody
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Happiness Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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